RemoteCall
rsupport.com
Spec sheet
- What it does
- RemoteCall provides remote support for computers and mobile devices, including real-time visual assistance through a smartphone camera.Read 11 Oct 2026 · remotecall.com
- Support
- The Total Pack includes 1-on-1 technical support, and the pricing page provides a sales contact at [email protected].Read 11 Oct 2026 · remotecall.com
- Headquarters
- Seoul, Republic of KoreaRead 28 Sep 2026 · rsupport.com
- Founded
- 2001Read 28 Sep 2026 · rsupport.com
- Certifications
- RSUPPORT states that it acquired ISO/IEC 27017:2015 and reacquired ISO/IEC 27001:2022 certification in December 2025.Read 11 Oct 2026 · rsupport.com
- Mobile support
- Mobile support provides remote screen sharing and control for Android and iOS devices.Read 11 Oct 2026 · rsupport.com
- PC support
- PC support includes screen sharing and remote control, with Windows, macOS, and Linux listed among supported environments.Read 11 Oct 2026 · rsupport.com
- Plan availability
- The pricing FAQ says online subscriptions are for a single user; inquiries are required for multiple accounts and on-premise deployment.Read 11 Oct 2026 · remotecall.com
- Privacy controls
- Customers can stop agent control, mask parts of the shared screen, and require consent for recording, capture, or file transfer.Read 11 Oct 2026 · remotecall.com
- SDK integration
- The RemoteCall SDK can embed remote support into existing web and mobile apps or services.Read 11 Oct 2026 · remotecall.com
- Session limit
- The listed Base and Mobile packs allow 5 sessions per ID, and the Total Pack also lists 5 sessions per ID.Read 11 Oct 2026 · remotecall.com
- Session security
- The customer enters a one-time access code and must consent before an agent can begin screen control.Read 11 Oct 2026 · remotecall.com
- Visual support
- Visual Support lets an agent assist by viewing live video from a customer's smartphone camera.Read 11 Oct 2026 · remotecall.com
- Web access
- RemoteCall offers browser-based support access without installation.Read 11 Oct 2026 · remotecall.com
- Who it serves
- The maker presents RemoteCall for enterprise customer and employee support across IT, manufacturing, education and public services, and finance.Read 11 Oct 2026 · remotecall.com
Plans and prices
RemoteCall Visual Support — annual $40.84 a year billed annually 5 sessions per ID · real-time video support Read 11 Oct 2026 · remotecall.com
RemoteCall Visual Support — monthly $49 a month billed monthly 5 sessions per ID · real-time video support Read 11 Oct 2026 · remotecall.com
RemoteCall Base Pack — annual $49.92 a year billed annually 1,000MB file transfer · 5 sessions per ID Read 11 Oct 2026 · remotecall.com
RemoteCall Base Pack — monthly $59.90 a month billed monthly 1,000MB file transfer · 5 sessions per ID Read 11 Oct 2026 · remotecall.com
RemoteCall Visual Pack — annual $62.42 a year billed annually 1,000MB file transfer · 5 sessions per ID · session recording Read 11 Oct 2026 · remotecall.com
RemoteCall Mobile Pack — annual $66.59 a year billed annually 1,000MB file transfer · 5 sessions per ID · mobile screen control and sharing Read 11 Oct 2026 · remotecall.com
RemoteCall Visual Pack — monthly $74.90 a month billed monthly 1,000MB file transfer · 5 sessions per ID · session recording Read 11 Oct 2026 · remotecall.com
RemoteCall Mobile Pack — monthly $79.90 a month billed monthly 1,000MB file transfer · 5 sessions per ID · mobile screen control and sharing Read 11 Oct 2026 · remotecall.com
RemoteCall Total Pack — annual $86.60 a year billed annually 1,000MB file transfer · 5 sessions per ID · PC, mobile, and visual support · 1-on-1 technical support Read 11 Oct 2026 · remotecall.com
RemoteCall Total Pack — monthly $129.90 a month billed monthly 1,000MB file transfer · 5 sessions per ID · PC, mobile, and visual support · 1-on-1 technical support Read 11 Oct 2026 · remotecall.com
Where Specifiction places it
- Remote support tools#18 of 478.4
- Remote Support Software#21 of 498.2