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SPECIFICTION
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Revere CRM

get-civic.com

Web
Visit get-civic.com
Spec score 7.0 #20 of 26 in Public Sector CRM Software

What it is

Revere CRM is a web-based platform for government offices handling constituent communications, casework and operations. Its inbox automatically tags and batches incoming messages by topic, while research tools create legislative research and policy one-pagers for staff replies. AskPaul, the built-in chatbot, answers questions from an office’s constituent history, correspondence and casework data. Staff can classify cases by agency, program and issue type and view geographic patterns in requests. Targeted email campaigns can reach selected constituent segments, with workflows described for federal compliance. An auto-drafting tool creates structured drafts from a slash command, and the contact database can display political affiliation, phone number and address. Configurations cover Capitol Hill, state, county and city offices, including local 311 intake. Google integrations support email and calendar tasks. Civic says data is encrypted in transit and at rest, hosted on U.S. cloud infrastructure, and protected by SOC 2 Type II and NIST-aligned controls. Pricing is available on request.

Spec sheet

Purpose
Revere is an AI-powered platform for government offices to manage constituent communications, casework, and operations.Read 5 Oct 2026 · get-civic.com
Product
Revere is an AI-powered platform for government communications, inbox management, casework, and constituent response.Read 5 Oct 2026 · get-civic.com
Intended users
Civic says Revere is purpose-built for government workflows and intended for offices across the political spectrum.Read 5 Oct 2026 · get-civic.com
Deployment
Civic says Revere is designed for quick onboarding with minimal IT lift.Read 5 Oct 2026 · get-civic.com
Integrations
The privacy policy describes Google integrations for email and calendar tasks, including managing messages and scheduling constituent meetings.Read 5 Oct 2026 · get-civic.com
Security
The maker says Revere is SOC 2 Type 2 certified, hosted on AWS and Azure GovCloud, and aligned with NIST 800-53.Read 5 Oct 2026 · get-civic.com
Support
The contact page says users can submit their contact information and the Civic team will contact them shortly.Read 5 Oct 2026 · get-civic.com
Headquarters
New York, New York, United StatesRead 28 Sep 2026 · get-civic.com
AI and office data
The maker says Revere’s built-in AskPaul chatbot runs on an office’s own data and answers questions grounded in constituent history, correspondence, and casework.Read 5 Oct 2026 · get-civic.com
AI assistant
AskPaul is a built-in chatbot that answers questions using an office’s constituent history, correspondence, and casework data.Read 5 Oct 2026 · get-civic.com
Auto-drafting
An AI-powered auto-drafting tool generates structured drafts from a slash command.Read 5 Oct 2026 · get-civic.com
Automated inbox
Revere tags and batches incoming messages by topic to reduce manual triage.Read 5 Oct 2026 · get-civic.com
Casework
Revere can tag cases by agency, program, and issue type and show geographic patterns in constituent requests.Read 5 Oct 2026 · get-civic.com
Contact database
The contact database can show profile details including political affiliation, phone number, and address.Read 5 Oct 2026 · get-civic.com
Data protection
Civic says constituent data is encrypted at rest and in transit and hosted on secure U.S.-based cloud infrastructure.Read 5 Oct 2026 · get-civic.com
Government coverage
Revere is described for Capitol Hill, state, county, and city offices, with jurisdiction-specific workflows.Read 5 Oct 2026 · get-civic.com
Government workflows
The maker describes configurations for Capitol Hill, state, county, and city offices, including 311 intake and casework management for local government.Read 5 Oct 2026 · get-civic.com
Human oversight
Civic describes its AI-native architecture as having full human oversight.Read 5 Oct 2026 · get-civic.com
Inbox
Its automated inbox tags and batches incoming messages by topic.Read 5 Oct 2026 · get-civic.com
Legislative research
Revere offers AI-generated legislative research and policy one-pagers for staff responding to constituents.Read 5 Oct 2026 · get-civic.com
Outreach
The platform supports targeted mass communications to constituent segments and describes this feature as built for federal compliance requirements.Read 5 Oct 2026 · get-civic.com
Pricing
The official pages reviewed direct visitors to contact Civic for a demonstration and do not state prices or plan tiers.Read 5 Oct 2026 · get-civic.com
Pricing availability
The maker’s public site directs prospective customers to contact Civic and does not display plan prices on the pages reviewed.Read 5 Oct 2026 · get-civic.com
Research
Revere generates legislative research and policy one-pagers to help staff respond to constituents.Read 5 Oct 2026 · get-civic.com
Security testing
The solutions page says Revere uses NIST-approved post-quantum-resistant encryption and undergoes annual third-party penetration tests and 30-day vulnerability scans.Read 5 Oct 2026 · get-civic.com

Strong points and limits

Strong points

  • Automated inbox tagging and batching
  • AskPaul uses office constituent data
  • Geographic casework pattern views
  • Targeted email outreach
  • SOC 2 Type II compliance stated

Limits

  • Web platform only
  • Pricing requires contacting Civic
  • Windows and mobile apps not listed

Who it suits

It suits government offices at federal, state, county or city level that need constituent records, case management and targeted email outreach. The listed workflows also fit offices handling local 311 requests.

Verdict

Revere combines constituent communications, casework management and AI-generated research in one web platform for government offices. Prospective users must contact Civic for pricing and a demonstration.

Where Specifiction places it

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