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SPECIFICTION
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Salesforce Archive

salesforce.com

From $0.55/mo WebAPI
Visit salesforce.com
Spec score 7.9 #10 of 30 in Data Archiving Software

What it is

Salesforce Archive is a web product for managing large Salesforce data volumes through scheduled archiving, storage analysis and record restoration. Policies can move inactive records, files and attachments, including objects with lookup relationships, while applying retention periods that can be changed later. Salesforce says this can improve query and reporting performance and reduce storage costs. Storage Analyzer identifies high-usage objects and visualizes expected reductions. Users with permission can locate archived records and files in Salesforce record context, then restore them individually or in bulk. The product supports retention policies, deletion requests for personally identifiable information and freezing records during active litigation. Salesforce Connect can expose archived data as external objects in custom tabs or through SOQL, requiring an Archive license and a Developer, Enterprise, Performance or Unlimited edition. Pricing varies by archiving needs, company size and industry; a listed starting price is $1/user/mo (annual).

Spec sheet

What it does
Salesforce Archive moves inactive Salesforce records, files, and attachments into archive storage to reduce production data volume and improve query and reporting performance.Read 15 Oct 2026 · salesforce.com
Purpose
Salesforce Archive manages large data volumes with automated archiving policies, storage visualization, and archived record search or restoration.Read 4 Oct 2026 · salesforce.com
Intended users
Salesforce describes data archiving as useful for organizations of any size or industry seeking improved org performance, data quality, and data governance.Read 4 Oct 2026 · salesforce.com
Compliance
The product supports retention policies, requests to delete personally identifiable information, and freezing records under active litigation.Read 4 Oct 2026 · salesforce.com
Support
Salesforce Archive is included among products with subscription support offerings that provide program resources to help customers use and maximize their Salesforce investment.Read 4 Oct 2026 · salesforce.com
Headquarters
Salesforce lists its worldwide corporate headquarters at Salesforce Tower, 415 Mission Street, San Francisco, California.Read 4 Oct 2026 · salesforce.com
Founded
1999Read 28 Sep 2026 · salesforce.com
Access and restore
Users with granted permissions can find archived records and files in Salesforce record context, and records can be restored individually or in bulk.Read 4 Oct 2026 · salesforce.com
API access
Archive Apex provides programmatic searches with filters, wildcard matching, pagination, and up to 1,000 records per page.Read 15 Oct 2026 · help.salesforce.com
API limitation
Archive Apex cannot retrieve files or attachments; those require Archive Search or an Archive component.Read 15 Oct 2026 · help.salesforce.com
API limits
Archive Apex limits requests to 1,000 per minute, 30,000 per hour, and 100,000 per day, returning HTTP 429 when exceeded.Read 15 Oct 2026 · help.salesforce.com
Archive policies
Administrators create policies with object criteria, schedules, retention periods, and lookup-relationship handling.Read 15 Oct 2026 · help.salesforce.com
Archive regions
The native app selects archive regions according to the organization location, and the legacy product is unavailable in South Korea, Indonesia, Brazil, and Middle East instances.Read 15 Oct 2026 · help.salesforce.com
Archiving scope
Custom policies can offload inactive records, files, and attachments, including objects with lookup relationships.Read 4 Oct 2026 · salesforce.com
Automation and retention
Policies can run on a selected schedule and use configurable retention periods that can be updated as needs change.Read 4 Oct 2026 · salesforce.com
Company founding
Gartner's Salesforce vendor profile lists the company as founded in 1999 and headquartered in San Francisco.Read 15 Oct 2026 · gartner.com
Company legal name
Crunchbase identifies the legal entity as Salesforce, Inc., an active public company traded as NYSE:CRM.Read 15 Oct 2026 · crunchbase.com
Company profile
LinkedIn lists Salesforce as a San Francisco software-development public company with more than 10,001 employees.Read 15 Oct 2026 · linkedin.com
Compliance controls
Salesforce describes encrypted, read-only archives, immutable audit trails, PII deletion support, and GDPR, HIPAA, and CCPA use cases.Read 15 Oct 2026 · help.salesforce.com
Documentation depth
Salesforce Help includes guides for policies, search, indexing, Apex queries and testing, unarchive, exports, imports, legal holds, limitations, and Agent search.Read 15 Oct 2026 · help.salesforce.com
Edition requirement
Salesforce Connect access to Archive data is listed for Developer, Enterprise, Performance, and Unlimited editions and requires a Salesforce Archive license.Read 4 Oct 2026 · help.salesforce.com
Encryption
Shield Platform Encryption supports Salesforce-managed keys, customer BYOK keys, or AWS KMS keys for native Archive data.Read 15 Oct 2026 · help.salesforce.com
External export
Archive can export data and attachments to customer AWS S3 storage, with Salesforce advising full exports of no more than 100,000 records.Read 15 Oct 2026 · help.salesforce.com
Installation model
The native app requires no managed-package installation, whereas the Own managed package is installed in production or sandbox environments.Read 15 Oct 2026 · help.salesforce.com
Limit: developer discussion
A Salesforce developer reported native widgets failing to show related records and said the Archive SDK cannot query files or attachments; documentation was considered sparse.Read 15 Oct 2026 · reddit.com
Limit: G2 reviewers
Reviewers repeatedly mention high cost for small organizations, difficult or limited restores, inflexible customization, and a dated feature set.Read 15 Oct 2026 · g2.com
Limit: Trustpilot complaints
Salesforce company reviewers report unreliable access, repeated authentication problems, unresolved support cases, and forced logouts; these complaints are company-wide rather than Archive-specific.Read 15 Oct 2026 · trustpilot.com
News: Loops acquisition
Salesforce announced a definitive agreement on October 12, 2026 to acquire AI analytics company Loops, with closing expected in early November 2026.Read 15 Oct 2026 · salesforce.com
Performance
It archives inactive data to help improve Salesforce query and reporting performance and reduce storage costs.Read 4 Oct 2026 · salesforce.com
Policy scale limit
A single archive policy can process at most two million root records.Read 15 Oct 2026 · help.salesforce.com
Praise: G2 reviewers
Backup & Recover reviewers repeatedly praise easy setup, automated protection, intuitive use, granular restores, and Salesforce integration.Read 15 Oct 2026 · g2.com
Product editions
The native Archive app is available for Developer, Enterprise, and Unlimited Editions and requires an Archive license.Read 15 Oct 2026 · help.salesforce.com
Product limitations
The product page says archived records and files are visible based on granted permissions; it does not list unsupported object types there.Read 4 Oct 2026 · salesforce.com
Product variants
Salesforce documents three variants: the native Archive app, an Own from Salesforce managed package, and legacy Salesforce Archive.Read 15 Oct 2026 · help.salesforce.com
Rating on Apple App Store
The Salesforce mobile app is rated 4.8 out of 5 from 354,000 ratings.Read 15 Oct 2026 · apps.apple.com
Rating on Chrome Web Store
Salesforce Sales Cloud Everywhere is rated 4.2 out of 5 from 1,700 ratings.Read 15 Oct 2026 · chromewebstore.google.com
Rating on G2
Salesforce Backup & Recover is rated 4.5 out of 5 from 499 reviews.Read 15 Oct 2026 · g2.com
Rating on Gartner Peer Insights
Data Archive (Legacy) is rated 4.8 out of 5 from 5 ratings.Read 15 Oct 2026 · gartner.com
Rating on Google Play
The Salesforce mobile app is rated 3.5 out of 5 from 60,200 reviews.Read 15 Oct 2026 · play.google.com
Restoration
Records can be unarchived individually or in bulk, while legal holds can prevent modification or deletion of litigation data.Read 15 Oct 2026 · salesforce.com
Retention and purge
Retention policies define minimum archive lifetimes, while purge policies can permanently delete archived records and override prior retention.Read 15 Oct 2026 · help.salesforce.com
Salesforce integration
Salesforce Connect can expose data in a Salesforce Archive data store as external objects viewable in custom tabs or queryable with SOQL.Read 4 Oct 2026 · help.salesforce.com
SDK extensibility
The managed-package Archive SDK can unarchive hierarchical trees with 1,000 records per request, 50 requests per hour, and 10 concurrent requests.Read 15 Oct 2026 · help.salesforce.com
Search and access
Users can search and view archived records in Salesforce context through Archive Search, components, and indexed fields.Read 15 Oct 2026 · help.salesforce.com
Storage analysis
Storage Analyzer identifies which objects use the most space and visualizes expected storage reductions from archiving policies.Read 4 Oct 2026 · salesforce.com
Storage analyzer
Storage Analyzer reports data and file consumption and helps identify policies that can reduce storage use.Read 15 Oct 2026 · help.salesforce.com
Unsupported objects
Documented exclusions include Big Objects, some ContentDocument and ContentNote cases, MacroUsage, non-deletable objects, objects without relationship names, and active Orders.Read 15 Oct 2026 · help.salesforce.com

Plans and prices

Salesforce Archive - Files (1 GB) (OEM & VAR) $0.55 a month $0.55/GB/month Minimum quantity 100 · 45% discount versus direct list price Read 15 Oct 2026 · partners.salesforce.com
Salesforce Archive - Data (1 GB) (OEM & VAR) $5.50 a month $5.50/GB/month Minimum quantity 100 · 45% discount versus direct list price Read 15 Oct 2026 · partners.salesforce.com
Salesforce Archive Priced on request Contact sales; pricing varies by customer data-archiving needs Tailored package · data size and industry considered Read 15 Oct 2026 · salesforce.com

Every Salesforce Archive plan and price →

Strong points and limits

Strong points

  • Scheduled archiving policies
  • Configurable retention periods
  • Storage Analyzer visualizations
  • Individual or bulk restoration
  • Legal hold and deletion-request support

Limits

  • Salesforce Connect requires an Archive license
  • Connect access limited to listed editions
  • Pricing varies by needs and organization
  • Deployment strategy listed as manual

Who it suits

It suits organizations of any size or industry seeking Salesforce performance, data-quality and governance improvements. It is aimed at teams needing retention, legal hold, search and item-level restoration for Salesforce records, files and attachments.

Verdict

Salesforce Archive provides policy-driven storage management with search, restoration and governance controls. Its Connect exposure is edition- and license-dependent, and the available pricing information does not state a fixed product cost.

Where Specifiction places it

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