Salonomy
salonomy.com
What it is
Salonomy is salon-management software for UK hair and beauty businesses, including salons, barbers, nail bars, makeup artists, massage practices and aesthetics businesses. Every plan includes a drag-and-drop diary, online booking page, deposits and booking policies. A public walk-in queue lets clients join from a link, follow their position and estimated wait, and receive a prompt when their turn approaches. Salons can use shared, sealed per-renter or mixed client books, with sealed-book separation enforced through PostgreSQL row-level security. The iPhone and Android app covers the diary, queue, takings and client books, and works offline before syncing. Reports cover takings, VAT, retention and itemised invoices, with exports. Email and app push are unlimited and free; SMS and WhatsApp use allowances. Plans are Salon at £12/chair/month, Solo at £15/month and Group at £249/month, with a 30-day trial and no free plan.
Spec sheet
- Product
- Salonomy is salon software for UK hair and beauty businesses, including salons, barbers, nail bars, makeup artists, massage and aesthetics businesses.Read 10 Oct 2026 · salonomy.com
- Security
- The DPA says personal data is encrypted in transit and at rest, passwords are stored as salted hashes, optional two-factor authentication is available, and security-relevant events are audit logged.Read 10 Oct 2026 · salonomy.com
- Client book privacy
- Salons can use shared, sealed per-renter or mixed client books, with sealed-book isolation enforced through PostgreSQL row-level security.Read 10 Oct 2026 · salonomy.com
- Communications
- Email and app push are unlimited and free; SMS and WhatsApp have a monthly allowance, and sending pauses at the cap unless the customer chooses to continue.Read 10 Oct 2026 · salonomy.com
- Data protection
- Salonomy states that it processes customer business and client data under the UK GDPR and Data Protection Act 2018.Read 10 Oct 2026 · salonomy.com
- Diary and booking
- Every plan includes a drag-and-drop diary, online booking page, deposits and policies.Read 10 Oct 2026 · salonomy.com
- Live queue
- Clients can join a public walk-in queue from a link, track their place and estimated wait, and receive a nudge when nearly their turn.Read 10 Oct 2026 · salonomy.com
- Mobile app
- The native iPhone and Android app includes the diary, queue, takings and client books, and works offline before syncing on reconnection.Read 10 Oct 2026 · salonomy.com
- Payments
- Card payments are powered by Stripe Connect, with published rates of 1.9% + 5p in person and 2.5% + 5p online.Read 10 Oct 2026 · salonomy.com
- Reports and exports
- Reports include takings, VAT breakdowns, client retention and itemised invoices, which customers can export.Read 10 Oct 2026 · salonomy.com
- Subprocessors
- The DPA lists Stripe, SMS and WhatsApp providers, an email provider, and UK hosting and infrastructure as subprocessors, with listed processing regions in the UK and/or EU.Read 10 Oct 2026 · salonomy.com
- Support and onboarding
- The Group plan includes priority support seven days a week, and the pricing page says concierge migration is free on every plan.Read 10 Oct 2026 · salonomy.com
- Trial terms
- The 30-day free trial requires no card, and the pricing page says billing does not begin at trial end unless the customer chooses to continue.Read 10 Oct 2026 · salonomy.com
- Who it is for
- The product is positioned for UK salon owners, employed teams, chair renters and independent hair and beauty practitioners.Read 10 Oct 2026 · salonomy.com
Plans and prices
Salon £12 a month £12/chair /month; monthly rolling Per chair · 250 SMS/WhatsApp per chair, pooled salon-wide · Shared or sealed client books · Split payments Read 10 Oct 2026 · salonomy.com
Solo £15 a month £15/month; monthly rolling One professional · Unlimited email · 250 SMS/WhatsApp a month · iPhone + Android app Read 10 Oct 2026 · salonomy.com
Group £249 a month £249/month; monthly rolling Unlimited chairs and locations · Cross-site reporting · Free concierge migration · Priority support, 7 days Read 10 Oct 2026 · salonomy.com
Strong points and limits
Strong points
- Drag-and-drop diary on every plan
- Offline iPhone and Android apps
- Walk-in queue with estimated waits
- Exportable VAT and retention reports
- Free concierge migration on every plan
Limits
- No free plan
- SMS and WhatsApp allowances can pause sending
- Card processing fees apply
- Pricing is per chair on Salon
Who it suits
It suits UK salon owners, employed teams, chair renters and independent hair and beauty practitioners. Multi-location operators can use the Group plan’s unlimited locations and cross-site reporting.
Verdict
Salonomy combines booking, queue, client-book privacy, payments and reporting for UK beauty businesses. The plan structure and communication allowances should be checked against team size and messaging volume.
Where Specifiction places it
- Salon Booth Rental Software#15 of 277.9
- Salon Software#23 of 377.9
