Send App

Spec sheet

What it does

Send App provides international transfers to local bank accounts, mobile-money wallets and cash-pickup locations.Read 15 Oct 2026 · send.flutterwave.com

Purpose

Send App provides international money transfers to local bank accounts, Mobile Money wallets, and cash-pickup locations.Read 11 Oct 2026 · send.flutterwave.com

Support

Send provides a Help Center and invites users to contact its support team when help articles do not answer their questions.Read 11 Oct 2026 · send.flutterwave.com

Headquarters

San Francisco, California, United StatesRead 28 Sep 2026 · send.flutterwave.com

Founded

2016Read 28 Sep 2026 · send.flutterwave.com

Account tiers

The help center describes two Send App transaction-limit tiers.Read 15 Oct 2026 · send.flutterwave.com

API key types

The developer documentation identifies secret, public and encryption keys and recommends keeping secret keys server-side.Read 15 Oct 2026 · developer.flutterwave.com

API protocol

Flutterwave’s public developer documentation describes REST APIs using GET, POST and PUT requests with JSON responses and API-key authentication.Read 15 Oct 2026 · developer.flutterwave.com

Availability

The homepage lists supported sending and receiving locations across Europe, Africa, the United Kingdom, and the United States.Read 11 Oct 2026 · send.flutterwave.com

Bank transfers

Recipients can receive funds in their local bank account and local currency.Read 15 Oct 2026 · send.flutterwave.com

Cash pickup

The service supports cash collection at accredited pickup locations.Read 15 Oct 2026 · send.flutterwave.com

Company founded

LinkedIn lists Flutterwave as founded in 2016 by African finance and technology veterans.Read 15 Oct 2026 · linkedin.com

Company headquarters

LinkedIn lists Flutterwave’s headquarters at San Francisco, California.Read 15 Oct 2026 · linkedin.com

Company ownership and funding

LinkedIn describes Flutterwave as privately held and names investors including Y Combinator Continuity Fund, Greycroft, Greenvisor Capital, Omidyar Network and Glynn Capital.Read 15 Oct 2026 · linkedin.com

Company size

LinkedIn places Flutterwave in the 201–500 employee range.Read 15 Oct 2026 · linkedin.com

Currency restriction

Users generally can send only in the currency of their signup country, while Naira can also be sent by bank transfer.Read 15 Oct 2026 · send.flutterwave.com

Developer tooling

Flutterwave provides a Postman collection, language libraries and plugins for integrations.Read 15 Oct 2026 · developer.flutterwave.com

Documentation depth

The public Flutterwave documentation includes quick-start material, API references, authentication guidance, Postman examples and SDK-style libraries.Read 15 Oct 2026 · developer.flutterwave.com

Exchange rates

The currency converter uses a daily rate based on prevailing market rates.Read 15 Oct 2026 · send.flutterwave.com

Exchange-rate model

variableRead 22 Sep 2026 · send.flutterwave.com

Funding methods

Transfers can be paid for with debit cards, credit cards, bank transfer, Apple Pay, or Google Pay, with Google Pay available only on the web.Read 11 Oct 2026 · send.flutterwave.com

Identity verification

Before transacting, users must submit government ID, complete a liveness check and provide personal, tax and politically-exposed-person information.Read 15 Oct 2026 · send.flutterwave.com

Legal entities

The Send homepage identifies Flutterwave Technology Solutions Limited as licensed by Nigeria’s central bank and names partnerships with Kadavra BDC and Wema Bank.Read 15 Oct 2026 · send.flutterwave.com

Limit: GetApp support score

GetApp reports a lower 3.9 score for customer support than its overall 4.4 rating.Read 15 Oct 2026 · getapp.com

Limit: Google Play reviewer

A reviewer reported being unable to complete verification for months because of a Veriff system error and unreturned support follow-up.Read 15 Oct 2026 · play.google.com

Limit: Trustpilot delays

Trustpilot reviewers repeatedly describe delayed transfers, debited but missing funds and unclear resolution timelines.Read 15 Oct 2026 · trustpilot.com

Limit: Trustpilot support

Several Trustpilot complaints say support replies were generic, automated or slow when transactions were delayed.Read 15 Oct 2026 · trustpilot.com

Mobile money

Mobile-money transfers require the recipient’s mobile number and network operator.Read 15 Oct 2026 · send.flutterwave.com

Mobile platforms

bothRead 22 Sep 2026 · send.flutterwave.com

Outage: Ghana

Flutterwave’s status page recorded an August 20, 2026 alert for delayed incoming payments in Ghana caused by a payment-partner disruption.Read 15 Oct 2026 · status.flutterwave.com

Outage: Kenya

The status page recorded a July 15, 2026 disruption affecting KES payment processing in Kenya.Read 15 Oct 2026 · status.flutterwave.com

Payment methods

Send App accepts debit cards, credit cards, bank transfers, Apple Pay and Google Pay on the web.Read 15 Oct 2026 · send.flutterwave.com

Payout speed

The site says transfers are processed instantly after payment confirmation and describes payouts as instant.Read 11 Oct 2026 · send.flutterwave.com

Praise: GetApp ease of use

GetApp’s Flutterwave listing reports a 4.4 ease-of-use score and identifies payment processing as the main use case.Read 15 Oct 2026 · getapp.com

Praise: GetApp integrations

GetApp users mention WooCommerce, WordPress and LearnWorlds integrations; WooCommerce received a 4.5 integration rating from two reviews.Read 15 Oct 2026 · getapp.com

Praise: Google Play reviewer

A reviewer praised current exchange rates and fast customer-service responses.Read 15 Oct 2026 · play.google.com

Praise: Trustpilot speed and ease

Trustpilot’s review summary says many users praise fast international transfers, simple interfaces and transactions completed within minutes.Read 15 Oct 2026 · trustpilot.com

Rating on GetApp

4.4 out of 5 from 16 reviewsRead 15 Oct 2026 · getapp.com

Rating on Google Play

4.5 out of 5 from 4.06K reviewsRead 15 Oct 2026 · play.google.com

Rating on Trustpilot

4.3 out of 5 from 1,285 reviewsRead 15 Oct 2026 · trustpilot.com

Recipient options

Recipients can receive funds by bank transfer, cash pickup, or Mobile Money.Read 11 Oct 2026 · send.flutterwave.com

Regulatory coverage

The Google Play listing says Send App is regulated by FINTRAC in Canada and uses licensed remittance partnerships.Read 15 Oct 2026 · play.google.com

Regulatory provider in UK

The terms identify Global Remit Financial Services Limited as the authorised UK payment institution providing the money transfer service and regulated by the FCA.Read 11 Oct 2026 · send.flutterwave.com

Safeguarded funds

The Google Play listing says European customer funds are held in segregated accounts under the Dutch Financial Supervision Act.Read 15 Oct 2026 · play.google.com

Security certifications

Send says Flutterwave has ISO 27001 and ISO 22301 certification and is PA-DSS and PCI-DSS compliant.Read 15 Oct 2026 · send.flutterwave.com

Self-hosting

The reviewed official pages describe hosted Send App web and mobile services and do not state a self-hosting option.Read 15 Oct 2026 · send.flutterwave.com

Supported receiving countries

The help center lists African destinations including Cameroon, Côte d’Ivoire, Ethiopia, Kenya, Malawi, Ghana, Nigeria, Senegal and South Africa, plus European countries and the United States.Read 15 Oct 2026 · send.flutterwave.com

Supported sending countries

The homepage lists European countries, Cameroon, Senegal, Côte d’Ivoire, Ghana, Kenya, Nigeria, South Africa, Ethiopia, the United Kingdom and the United States.Read 15 Oct 2026 · send.flutterwave.com

Transfer cap

The homepage says users can send up to $20,000 for a flat transfer fee.Read 11 Oct 2026 · send.flutterwave.com

Transfer limit claim

The homepage says users can send up to $20,000 with a flat transfer fee.Read 15 Oct 2026 · send.flutterwave.com

Transfer speed

instantRead 22 Sep 2026 · send.flutterwave.com

Transfer tracking

YesRead 22 Sep 2026 · send.flutterwave.com

Travel card

The physical Naira Travel Card can be funded from Send App using a UK, US, or EU card and delivered in Lagos or Abuja.Read 11 Oct 2026 · send.flutterwave.com

Upfront fee display

YesRead 22 Sep 2026 · send.flutterwave.com

Verification support

Send states that chat acknowledgement should occur within 15 minutes, email acknowledgement within one hour and complaint resolution within 24 to 48 hours.Read 15 Oct 2026 · send.flutterwave.com

Verification timing

The help center says an initial verification decision should arrive within 15 minutes.Read 15 Oct 2026 · send.flutterwave.com

Plans and prices

Every Send App plan and price →

Where Specifiction places it

• Money Transfer Apps#3 of 819.1