SepTechPro
septechpro.com
What it is
SepTechPro is field-service software for septic companies, covering scheduling, dispatch, compliance, invoicing, and customer management. It supports pumping, inspections, installations, repairs, and maintenance contracts, with bookings for one-time services, recurring work, and emergencies. Dispatch considers tank locations, truck capacity, and regional disposal sites. The platform generates DOT-compliant waste transport manifests and stores service records in the cloud. Homeowners can receive SMS or email reminders when pumping is due. Technicians can close jobs, create invoices, and collect card payments from a phone. A customer portal lets customers and property managers review service history and system notes and schedule upcoming work. The technician app runs on iOS and Android and supports offline use. Native QuickBooks Online synchronization covers invoices, payments, and customer records. Pricing is based on fleet and company size, with no long-term contracts and free onboarding and data migration. The company is based in Northeast Ohio.
Spec sheet
- Purpose
- SepTechPro is field service software designed for septic companies, covering scheduling, dispatch, compliance, invoicing, and customer management.Read 2 Oct 2026 · septechpro.com
- Support
- The demo page says SepTechPro will respond to demo requests within one business day.Read 2 Oct 2026 · septechpro.com
- Headquarters
- Northeast Ohio, USARead 28 Sep 2026 · septechpro.com
- Maker
- The about page says four founders started the company and identifies Northeast Ohio as its home base.Read 2 Oct 2026 · septechpro.com
- Compliance records
- The platform generates DOT-compliant waste transport manifests and stores service records in the cloud.Read 2 Oct 2026 · septechpro.com
- Customer portal
- Customers and property managers can view service history and system notes and schedule upcoming work through a self-service portal.Read 2 Oct 2026 · septechpro.com
- Dispatch
- Routing considers tank locations, truck capacity, and regional disposal sites.Read 2 Oct 2026 · septechpro.com
- Integration
- SepTechPro offers native QuickBooks Online sync for invoices, payments, and customer records.Read 2 Oct 2026 · septechpro.com
- Mobile app
- The technician app works on iOS and Android and supports offline use in areas with poor signal.Read 2 Oct 2026 · septechpro.com
- Mobile payments
- Technicians can close jobs, generate invoices, and collect card payments from a phone.Read 2 Oct 2026 · septechpro.com
- Onboarding
- The company says most customers are live in under a week and offers help migrating data from spreadsheets, older software, or paper records.Read 2 Oct 2026 · septechpro.com
- Reminders
- The platform can notify homeowners by SMS or email when their tank is due for pumping.Read 2 Oct 2026 · septechpro.com
- Scheduling
- Users can book one-time services, recurring maintenance, and emergency calls.Read 2 Oct 2026 · septechpro.com
- Security and privacy
- The privacy policy describes HTTPS/TLS encryption, access controls, routine security reviews, and says the company does not sell personal information.Read 2 Oct 2026 · septechpro.com
- Services supported
- The platform supports septic pumping, inspection, installation, repair, and maintenance contracts.Read 2 Oct 2026 · septechpro.com
Plans and prices
Strong points and limits
Strong points
- Supports septic-specific workflows
- Routes using tanks, trucks, and disposal sites
- Offers offline iOS and Android technician app
- Syncs with QuickBooks Online
- Includes customer portal and reminders
Limits
- Pricing is based on fleet and company size
- Pricing requires a demo or request
- Mobile app supports iOS and Android only
Who it suits
It suits septic businesses handling field crews, recurring maintenance, compliance records, customer scheduling, and mobile payments. Property managers can also use the customer portal to review service information and arrange work.
Verdict
SepTechPro brings septic scheduling, routing, compliance, customer records, invoicing, and payments into one field-service platform. Its mobile and portal tools cover technicians, homeowners, and property managers, while commercial terms are customized to company size.
Where Specifiction places it
- Septic Service Software#17 of 217.1