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Customer Service Bug Reporting Software

Alternatives to Shake

The tools Specifiction weighs against Shake, from its list of customer service bug reporting software, each with its plans, platforms and spec score.

  1. 01 Embrace

    Embrace is aimed at frontend and mobile engineers, and also highlights DevOps and SRE teams.

    From $0.80/mo Free plan Web · iOS · Android · API
    9.2 Visit Specs
  2. 02 Airbrake

    Airbrake suits technical teams monitoring application errors and performance across supported languages and frameworks.

    From $17/mo Free plan Web · iOS · Android · API
    8.9 Visit Specs
  3. 03 BugSnag

    BugSnag suits development teams monitoring mobile and web applications across multiple platforms.

    Free plan Web · Windows · macOS · Linux
    8.9 Visit Specs
  4. 04 BugHerd
    From $50/mo Free trial Web · API · Browser extension
    8.5 Visit Specs
  5. 05 Bugsee

    Bugsee suits developers investigating app crashes and bugs across supported mobile and web platforms.

    From $8.25/mo Free plan Web · iOS · Android
    8.3 Visit Specs
  6. 06 Raygun Application Performance Monitoring

    Raygun APM is aimed at customer-centric teams looking to identify performance issues that affect end-user experience.

    From $120/mo Free trial Web · Windows · Linux · iOS
    8.0 Visit Specs
  7. 07 Marker.io
    From $39/mo Free trial Web · Browser extension
    7.8 Visit Specs
  8. 08 Rollbar

    Rollbar suits software teams investigating errors across releases and frontend sessions, especially those using its listed SDKs and integrations.

    Free trial Web · iOS · Android · API
    7.4 Visit Specs
  9. 09 Luciq
    iOS · Android · API
    7.3 Visit Specs
  10. 10 Sentry Continuous Profiling

    It suits development teams investigating backend performance in Node.js or Python, and teams working on frontend or mobile user experience.

    Web · Windows · macOS · Linux
    7.3 Visit Specs
  11. 11 Jam
    From $14/mo Free plan
    6.8 Visit Specs
  12. 12 Firebase CrashlyticsGoogle
    Free plan iOS · Android
    6.7 Visit Specs

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