Shell Fleet Hub

Spec sheet

Purpose

Shell Fleet Hub is an online platform for managing Shell Cards, vehicles, and fleet finances.Read 11 Oct 2026 · shell.co.uk

Integrations

Shell says Shell APIs can connect Shell Card data and services directly to customers’ own systems, apps, and websites.Read 11 Oct 2026 · shell.co.uk

Security

Shell describes chip and PIN, fleet ID validation, real-time card authorisation, and Pay at Pump geofencing as security measures.Read 4 Oct 2026 · shell.co.uk

Access and platform

Shell describes Fleet Hub as an online platform and links to its web portal; the product page does not state support for desktop or mobile operating systems.Read 4 Oct 2026 · shell.co.uk

Alerts

Users can configure automated account activity notifications and customisable alerts for suspicious transactions.Read 11 Oct 2026 · shell.co.uk

API integration

Shell APIs connect Shell Card data and services to a customer's own systems, apps, or websites and support automated reporting and card management.Read 4 Oct 2026 · shell.co.uk

Card controls

Users can order, replace, terminate, or temporarily block fleet cards and set transaction limits by value, volume, location, or day and time.Read 11 Oct 2026 · shell.co.uk

Customer eligibility

Shell says businesses must have operated for at least one year and pass a credit check to be eligible for a Shell Card; its support page associates Fleet Hub access with larger fleets.Read 4 Oct 2026 · shell.co.uk

Emergency support

For a lost or stolen Shell Card, customers can block it immediately or call the 24/7 emergency customer service line.Read 11 Oct 2026 · shell.co.uk

Fleet eligibility

Shell’s support page says larger fleets with more than 11 vehicles are allocated Shell Fleet Hub access; businesses with fewer than 10 vehicles use Shell Fleet App.Read 11 Oct 2026 · shell.co.uk

Fraud alerts

Shell says its real-time detection system alerts security experts to potentially fraudulent transactions and users can configure account alerts.Read 4 Oct 2026 · shell.co.uk

Fraud detection

Shell says its real-time detection system alerts security experts to potentially fraudulent transactions so customers can be notified of irregular activity.Read 11 Oct 2026 · shell.co.uk

Invoicing

Shell Fleet Hub supports secure online invoicing and VAT recovery.Read 11 Oct 2026 · shell.co.uk

Monitoring and reports

The platform provides fuel, EV charging, and transaction monitoring, with configurable live reports available 24/7.Read 4 Oct 2026 · shell.co.uk

Report history

Shell says transactional reports up to 24 months old can be downloaded through Shell Fleet Hub.Read 11 Oct 2026 · shell.co.uk

Report history limit

Fleet Hub holds transactional reports for the last 24 months, and in some cases only 3 months; older data requires contacting support.Read 4 Oct 2026 · shell.co.uk

Security controls

Shell describes Chip and PIN, fleet ID validation, real-time card authorisation, and Pay at Pump geofencing as security measures.Read 11 Oct 2026 · shell.co.uk

Spend reporting

The platform provides real-time fuel spend insights and lets users monitor fuel usage, EV charging sessions, transactions, and live reports.Read 11 Oct 2026 · shell.co.uk

Support resources

Shell directs users to Fleet Hub instructions on Zendesk, WalkMe task guidance, and customer support for additional help.Read 4 Oct 2026 · shell.co.uk

Plans and prices

Every Shell Fleet Hub plan and price →

Where Specifiction places it

• Fuel Management Software#24 of 297.1