SHIFT
goingshift.com
What it is
SHIFT combines scheduling, payments, client management, and business intelligence for service businesses. Its calendar includes day, week, and month views, recurring appointments, walk-in queues, waitlists, and database-enforced double-booking prevention. Stripe handles payments, including automatic capture, cards, Apple Pay, Google Pay, cash, and tipping. Client profiles contain visit history, preferences, communication logs, and churn-risk scoring. AI tools provide morning briefings, rebooking predictions, churn alerts, and ranked time slots, with deterministic fallbacks if AI is unavailable. Branded booking pages can be shared or embedded, and clients can book without accounts. Revenue dashboards, fee breakdowns, statements, and tax summaries use a double-entry ledger; statements and tax summaries export to CSV and PDF. The progressive web app works on Android, iOS, and web. Plans start at $29 a month, with a 14-day trial.
Spec sheet
- Product
- SHIFT combines scheduling, payments, client management, and business intelligence for service businesses.Read 8 Oct 2026 · goingshift.com
- Intended users
- SHIFT describes its audience as barbers, stylists, nail technicians, estheticians, and other beauty professionals who book appointments and collect payments.Read 8 Oct 2026 · goingshift.com
- Integrations
- SHIFT states that it processes payments through Stripe and describes recurring appointments as following the RFC 5545 standard used by Google Calendar and Outlook.Read 8 Oct 2026 · goingshift.com
- Security
- SHIFT says payment card data is processed by Stripe and does not touch SHIFT servers; its page identifies Stripe as PCI-DSS Level 1 certified.Read 8 Oct 2026 · goingshift.com
- Support
- Starter plans receive email support, Pro plans receive priority email support, and Enterprise plans include a dedicated account manager; SHIFT says most tickets are acknowledged the same business day.Read 8 Oct 2026 · goingshift.com
- Headquarters
- Fort Myers, Florida, United StatesRead 28 Sep 2026 · goingshift.com
- Founded
- 2025Read 28 Sep 2026 · goingshift.com
- AI
- AI features include morning briefings, rebooking predictions, churn alerts, and personalized time-slot ranking, with deterministic fallbacks if AI is unavailable.Read 8 Oct 2026 · goingshift.com
- Booking
- Businesses get branded, shareable and embeddable booking pages, and clients can book without creating an account.Read 8 Oct 2026 · goingshift.com
- Client tools
- SHIFT builds client profiles with visit history, preferences, communication logs, and churn-risk scoring.Read 8 Oct 2026 · goingshift.com
- Data protection
- SHIFT says data is encrypted in transit with TLS 1.2+ and at rest with AES-256, and that businesses are isolated using database, API, and application controls.Read 8 Oct 2026 · goingshift.com
- Mobile access
- SHIFT is a progressive web app that works in mobile browsers and can be installed to a device home screen.Read 8 Oct 2026 · goingshift.com
- Payments
- Payments are processed through Stripe, with automatic capture, card, Apple Pay, Google Pay, cash, and tipping support.Read 8 Oct 2026 · goingshift.com
- Privacy and retention
- SHIFT says it supports CCPA and GDPR data subject requests, retains account data for 90 days after deletion and financial records for seven years, and processes deletion requests within 30 days.Read 8 Oct 2026 · goingshift.com
- Reporting
- Revenue dashboards, fee breakdowns, monthly statements, and tax summaries are generated from a double-entry ledger; statements and tax summaries export to CSV and PDF.Read 8 Oct 2026 · goingshift.com
- Scheduling
- Scheduling includes day, week, and month calendar views, recurring appointments, walk-in queues, waitlists, and database-enforced double-booking prevention.Read 8 Oct 2026 · goingshift.com
Plans and prices
Strong points and limits
Strong points
- Double-booking prevention enforced in the database
- Booking pages allow account-free client reservations
- Stripe, card, wallet, cash, and tipping payments
- CSV and PDF statement exports
- 14-day trial available
Limits
- No free plan
- Starter plan includes a 3% platform fee
- AI features depend on available fallbacks
Who it suits
SHIFT is aimed at barbers, stylists, nail technicians, estheticians, and other beauty professionals who schedule appointments and collect payments. It also lists technician scheduling, nail services, client records, and retail inventory.
Verdict
SHIFT combines appointment operations, payment collection, client records, reporting, and AI-assisted planning in a progressive web app. Its paid plans begin at $29 a month, with fees and support varying by plan.
Where Specifiction places it
- Nail Salon Software#15 of 257.9