SiteVault CTMS
sites.veeva.com
What it is
SiteVault CTMS supports clinical trial management from pre-award budgeting and visit scheduling through invoicing and payment reconciliation after awards. It organizes study details, staff, milestones, pipeline, and workloads in one system. Customizable reports and dashboards show earned and forecast study revenue; automated tracking covers unbilled work, unpaid invoices, and invoice aging. Teams can see participant status, visits, and procedure completion in real time. The product is unified with SiteVault eISF and eConsent to reduce duplicate data entry, and Veeva says it connects with over 450 sponsors and CROs using Veeva technology. Free and Enterprise both list enrollment tracking, participant visit management, study budgets and Medicare Coverage Analysis, sponsor invoicing, and payment reconciliation. Free is free and includes 20 concurrent active studies; Enterprise offers unlimited active studies, an open API, SSO, and enhanced support, with price available on request. SiteVault states GCP, HIPAA, and GDPR compliance and CFR Part 11 validation. It is accessible from internet-connected computers, tablets, and mobile devices.
Spec sheet
- Purpose
- SiteVault CTMS supports trial management from pre-award budgeting and visit scheduling through post-award invoicing and payment reconciliation.Read 30 Sep 2026 · sites.veeva.com
- Compliance
- SiteVault states that it is GCP, HIPAA, and GDPR compliant and CFR Part 11 validated.Read 30 Sep 2026 · sites.veeva.com
- Support
- SiteVault includes on-demand 24/7 global support at no cost; the FAQ describes phone, email, and chat support and training at no cost.Read 30 Sep 2026 · sites.veeva.com
- Headquarters
- Pleasanton, California, United StatesRead 23 Sep 2026 · sites.veeva.com
- Founded
- 2007Read 23 Sep 2026 · sites.veeva.com
- Connected products
- SiteVault CTMS is unified with SiteVault eISF and eConsent to reduce duplicate data entry.Read 30 Sep 2026 · sites.veeva.com
- CTMS features
- The plans page lists enrollment tracking, participant visit management, study budget and Medicare Coverage Analysis, sponsor invoicing, and payment reconciliation for both Free and Enterprise.Read 30 Sep 2026 · sites.veeva.com
- File limit
- The FAQ says a single file has a four-gigabyte limit and SiteVault supports files of all media types, including video.Read 30 Sep 2026 · sites.veeva.com
- Financial tracking
- Customizable reports and dashboards show earned and forecast study revenue, while automated tracking covers unbilled activities, unpaid invoices, and invoice aging.Read 30 Sep 2026 · sites.veeva.com
- Integration availability
- The FAQ says Enterprise enables integrations, while the free version integrates with other Veeva applications but not third-party systems.Read 30 Sep 2026 · sites.veeva.com
- Participant tracking
- The product provides real-time visibility into patient status, visits, and procedure completion.Read 30 Sep 2026 · sites.veeva.com
- Platform access
- The FAQ describes SiteVault as a web-based application accessible from an internet-connected computer, tablet, or mobile device.Read 30 Sep 2026 · sites.veeva.com
- Security controls
- Veeva says its security program is based on ISO 27001, it publishes a SOC 2 Type II report, and it uses AWS infrastructure with data stored in the United States, Europe, or Japan depending on customer location.Read 30 Sep 2026 · sites.veeva.com
- Site operations
- The centralized system organizes study details, staff, milestones, study pipeline, and staff workloads.Read 30 Sep 2026 · sites.veeva.com
- Sponsor connections
- Veeva says SiteVault is built to connect with over 450 sponsors and CROs already using Veeva technology.Read 30 Sep 2026 · sites.veeva.com
Plans and prices
Strong points and limits
Strong points
- Organizes studies, staff, milestones, pipeline, and workloads.
- Tracks participant status, visits, and procedure completion in real time.
- Free includes 20 concurrent active studies.
- 24/7 global support is included at no cost.
Limits
- Free does not integrate with third-party systems.
- A single file is limited to four gigabytes.
- Enterprise pricing is available on request.
Who it suits
It suits clinical research sites managing study operations, participant visits, budgets, and sponsor invoicing. The free plan is for up to 20 concurrent active studies; Enterprise lists unlimited active studies and integrations.
Verdict
SiteVault CTMS covers operational and financial tracking across the study lifecycle, with a free plan and a higher-capacity Enterprise option. Consider the active-study allowance and third-party integration availability when choosing between them.
Where Specifiction places it
- Clinical Trial Management#1 of 157.6
- Research Project Management Software#10 of 257.5