SmartMoving

Overview

SmartMoving is an all-in-one moving CRM and operations platform for companies that want estimates, sales, dispatch, storage, and customer work in one system. It is best suited to established movers scaling across services or locations. Its planning and dispatch tools make a strong operational case, but Growth uses custom pricing and API implementation is the customer’s responsibility.

It supports local, intrastate, and interstate moves in the US and Canada, as well as storage, junk removal, packing, and load- or unload-only jobs. The platform is headquartered in Dallas and runs on the web, iOS, and Android.

Key features

Estimates and sales

The rules-based pricing engine uses move location, date, and size to recommend time, trucks, crew, and cost. That makes estimates useful for operational planning as well as quoting, particularly for businesses that need a consistent way to scope different jobs. Growth adds lead routing, automated follow-ups, lifecycle tracking, and customer communications, giving sales teams tools to keep leads moving toward a booking.

Dispatch and storage

Growth covers local, intrastate, and interstate dispatch, with a job calendar showing real-time truck and crew capacity and drag-and-drop scheduling. Those capabilities suit operators coordinating shared resources across multiple jobs; smaller teams with simpler scheduling needs may not need a custom-priced tier to get them. For movers that also store customers’ belongings, Growth adds multi-warehouse management, recurring billing, container and vault tracking, and automated late fees.

Mobile crew app and integrations

An integrated crew app is available for iOS and Android. SmartMoving also lists integrations with QuickBooks Online, Mailchimp, LiveSwitch, Google Maps, RingCentral, calendar sync, payment processing, and RIG Moving Insurance. This range can help connect moving operations with accounting, communications, mapping, and payments, though API users should account for the implementation work they must handle themselves.

API

Both API plans are available only to Growth users. API Basic costs nothing and allows 20,000 calls per month through read-only endpoints, with no webhooks. It can suit teams that only need to retrieve data within that quota, but it cannot write changes back through the API. API Premium costs $149 a month, raises the quota to 125,000 calls, and adds full read, create, update, and delete access plus webhooks. SmartMoving puts implementation on the customer and does not build custom integrations or provide implementation support, so the Premium capabilities are most useful to a business with the technical resources to put them to work.

Pricing

Growth

Growth has custom pricing, with flexible monthly, quarterly, or annual subscription choices. It is aimed at established moving companies ready to scale and includes the sales, dispatch, and storage functions described above. The absence of a stated price makes it harder to compare the full platform against fixed-price alternatives; prospective buyers should weigh the value of those operational features against the quote they receive.

API plans

API Basic is free, but requires Growth and is limited to 20,000 monthly calls, read-only access, and no webhooks. API Premium is $149 a month, also requires Growth, and adds write access and webhooks alongside a 125,000-call monthly quota. The Premium fee is therefore an additional cost rather than a standalone route into SmartMoving.

Onboarding and support

Support includes live chat, email, a help center, training videos, a dedicated onboarding manager, and a dedicated customer success manager. SmartMoving says customers are fully onboarded in an average of three weeks. That support structure may help established teams adopting a broad system, though the stated average is not a promised timeline for every customer.

Platforms

SmartMoving supports web, iOS, Android, and API access. Its crew app is available through the Apple App Store and Google Play Store.

Who it's for

SmartMoving is a good fit for established moving companies that need to coordinate lead handling, estimates, dispatch, crews, and storage in the same operational system. It is particularly relevant to businesses handling varied move types across locations, or combining moving with storage and related services. Smaller operators that need a low-cost entry point, or teams that cannot take on API implementation themselves, should compare simpler or more clearly priced options.

Its privacy policy says it collects personal information and usage details, including IP addresses and information gathered through cookies and other tracking technologies. Buyers should consider that collection when evaluating the service’s fit with their privacy requirements.

Pros and cons

Resource-aware estimates: Recommendations for time, trucks, crew, and cost bring operational planning into the estimating process.

Broad Growth operations: Sales follow-up, capacity-aware dispatch, and multi-warehouse storage address several distinct moving-company workflows in one platform.

Useful API tiers: Premium offers write access and webhooks with a substantially larger monthly quota than Basic.

Custom Growth pricing: Buyers cannot compare the full platform’s cost without requesting a quote, and API fees apply on top of Growth.

Customer-owned API implementation: SmartMoving does not build custom integrations or provide implementation support, which can make API use a poor fit for teams without technical capacity.

Alternatives

Compare moving company software if you want to survey the category before committing to a platform with custom Growth pricing.

GS Bilty is worth considering if you need a paid moving tool with a free trial and a low-cost Silver plan at ₹599 as a one-time purchase, billed 3 months (shown as ₹200/month), covering unlimited documents, all 12 document types, two staff accounts, and unlimited PDF generation.

Moverbase is a better starting point for budget-conscious movers: its free Mover FREE plan allows 10 quotes or jobs per month, 20MB of storage, and unlimited users, while Mover Pro costs $29 a month.

SuperSmart Moving offers a free, self-hosted open-source Community plan under AGPL, but it is provided as-is without support; choose it if self-hosting and accepting that support tradeoff matter more than SmartMoving’s managed support.

Movepro is an alternative with a fixed Solo plan at $79 a month for one office user and one crew user, with local and interstate jobs and full platform access.

reloops starts at $59 a month for AI surveys, quoting, and job management, making it an option for teams seeking those core workflows at a stated entry price.

SecureCrews has a $99 a month Standard plan with 50 active jobs, 10 GB storage, 500 emails, and 100 SMS monthly, plus unlimited users; it may suit teams that prefer explicit job and communication limits.

Tryoup is a fixed-price option at £300 a month for 1–8 seats, with one admin, 100 stock items, and a 14-day trial.

Move and Store may suit operators wanting a free web-based plan: it includes unlimited jobs, quotes, CRM, payments, and storage records, with a 5% application fee.

Verdict

Choose SmartMoving if you run an established moving company and want sales, resource-based estimating, dispatch, and storage coordinated in one system. Its strongest reason to choose it is the depth of its Growth operations, including capacity-aware scheduling and storage workflows. Look elsewhere if you need a known total cost before engaging a vendor, or if you want integrations without taking responsibility for API implementation.