Social Places Brand Listening

Spec sheet

What it does

Tracks brand and location mentions and sentiment across the web and social, including conversations that do not tag the brand.Read 11 Oct 2026 · socialplaces.io

Audience

Social Places says Brand Listening is sold at brand level and can be used by single-location and national brands.Read 11 Oct 2026 · socialplaces.io

Security

Social Places says it is ISO 27001 certified and describes access, storage and transmission controls for customer data in its security materials.Read 11 Oct 2026 · socialplaces.io

Privacy

The company’s privacy policy says it complies with South Africa’s Protection of Personal Information Act (POPI).Read 11 Oct 2026 · socialplaces.io

Support

Social Places asks customers to email [email protected] to log a support ticket.Read 11 Oct 2026 · socialplaces.io

Founded

2015Read 28 Sep 2026 · socialplaces.io

Alert channels

emailRead 22 Sep 2026 · socialplaces.io

Alerts

The product sends alerts when mentions surge beyond normal levels and says spike notifications arrive within five minutes.Read 11 Oct 2026 · socialplaces.io

Competitor tracking

It provides share-of-voice dashboards and side-by-side competitor sentiment benchmarking.Read 11 Oct 2026 · socialplaces.io

News monitoring

YesRead 22 Sep 2026 · socialplaces.io

Notable limit

Social Places says pricing is custom per brand and tiered by volume, with a quote provided after a demo; it publishes no public rate card.Read 11 Oct 2026 · socialplaces.io

Reporting

Reports include sentiment and theme trends over time, share of voice, spike alerts and top mentions by brand, location and platform.Read 11 Oct 2026 · socialplaces.io

Sentiment analysis

Mentions are automatically classified by positive, neutral or negative sentiment and by theme.Read 11 Oct 2026 · socialplaces.io

Social network coverage

Google,Facebook,Instagram,X,TikTok,LinkedIn,Quora,Reddit,YouTube,PinterestRead 22 Sep 2026 · socialplaces.io

Sources monitored

The product monitors Google, Facebook, Instagram, X, TikTok, LinkedIn, Quora, Reddit, YouTube and Pinterest, as well as news sites, blogs, forums and review sites.Read 11 Oct 2026 · socialplaces.io

Trends and influencers

It tracks trending topics and hashtags and surfaces influencers and accounts driving the conversation.Read 11 Oct 2026 · socialplaces.io

Web monitoring

YesRead 22 Sep 2026 · socialplaces.io

Plans and prices

Every Social Places Brand Listening plan and price →

Where Specifiction places it

• Multi-Location Marketing Platforms#13 of 236.9
• Social Media Listening Software#74 of 867.1