SolarWinds VoIP & Network Quality Manager
- 1Runs onself-hosted, Web, Windows
- 2Costsfree trial · paid from $8/mo
- 3MOS scoringYes
- 4Jitter trackingYes
- 5Packet-loss trackingYes
- 6Synthetic call testsYes
- 7SIP trunk monitoringYes
Overview
SolarWinds VoIP & Network Quality Manager (VNQM) is a self-hosted tool for monitoring VoIP calls and WAN performance. It tracks jitter, latency, packet loss, round-trip time, and mean opinion score, with synthetic call tests and SIP trunk monitoring. Call detail and management records help locate affected calls, inspect paths, review quality metrics, and identify common error codes. Real-time alerts trigger when user-defined quality or network thresholds are exceeded. VNQM monitors Cisco IP SLA and Juniper RPM operations between source and target devices with current and historical QoS metrics. Supported call managers include Cisco Unified Communications Manager, Cisco CallManager Express, and Avaya Communication and Media Server. It runs on the SolarWinds Platform with web and Windows access. The listed plan including VNQM costs 8.00 USD per node per month; VNQM does not support over six million calls monthly.
Who it is for
VNQM is aimed at network administrators investigating VoIP issues and WAN performance across remote sites. It suits self-hosted Windows Server deployments using supported call managers and network operations.
What is good
- Tracks major call-quality and WAN metrics
- Inspects affected calls and call paths
- Provides threshold-based real-time alerts
- Monitors Cisco IP SLA and Juniper RPM
- Supports synthetic calls and SIP trunks
What to know first
- No free plan
- Pricing is 8.00 USD per node monthly
- Does not support over six million monthly calls
- Requires specified Windows Server resources
Verdict
VNQM links call records, quality metrics, alerts, and WAN probes in one self-hosted platform. Its scale ceiling, Windows requirements, and per-node pricing are key planning constraints.
SolarWinds VoIP & Network Quality Manager plans and pricing
All plansCompared on VoIP monitoring software
- Free plan
- Nosolarwinds.com
- MOS scoring
- Yessolarwinds.com
- Jitter tracking
- Yessolarwinds.com
- Packet-loss tracking
- Yessolarwinds.com
- Synthetic call tests
- Yessolarwinds.com
- SIP trunk monitoring
- Yessolarwinds.com
Facts
- Purpose
- VNQM monitors VoIP call quality and WAN performance using metrics including jitter, latency, packet loss, round-trip time, and mean opinion score.solarwinds.com · 30 Sept 2026
- Call analysis
- It uses call detail and call management records to help find affected calls and inspect call paths, quality metrics, and common error codes.solarwinds.com · 30 Sept 2026
- Alerts
- It can generate real-time alerts when call quality or network performance exceeds user-defined thresholds.solarwinds.com · 30 Sept 2026
- WAN and SLA monitoring
- It monitors Cisco IP SLA and Juniper RPM operations between source and target devices, with real-time and historical QoS metrics.solarwinds.com · 30 Sept 2026
- Call managers
- Supported call managers include Cisco Unified Communications Manager, Cisco CallManager Express, and Avaya Communication and Media Server.solarwinds.com · 30 Sept 2026
- Integration
- SolarWinds describes VNQM as part of Observability Self-Hosted, and its WAN monitoring feature page says integration with Network Performance Monitor provides additional device performance metrics.solarwinds.com · 30 Sept 2026
- Deployment
- VNQM runs on the SolarWinds Platform as a self-hosted product.documentation.solarwinds.com · 30 Sept 2026
- System requirements
- The listed VNQM 2026.2 server requirements include Windows Server 2012 R2, 2016, 2019, or 2022, .NET Framework 4.8 or later, 8 GB RAM, and 20 GB disk space.documentation.solarwinds.com · 30 Sept 2026
- Scale limit
- SolarWinds states that VNQM does not support more than six million calls per month.documentation.solarwinds.com · 30 Sept 2026
- Security
- SolarWinds recommends installing the SolarWinds Platform on a server that is neither public nor internet-facing and recommends HTTPS on port 443 for web-related connections.documentation.solarwinds.com · 30 Sept 2026
- Company security
- SolarWinds says its ISO/IEC 27001:2022 certification covers the information security management system supporting development, maintenance, operations, and support of its products and services.solarwinds.com · 30 Sept 2026
- Support
- The VNQM support page offers self-led onboarding, product documentation, troubleshooting articles, training resources, and ticket submission.support.solarwinds.com · 30 Sept 2026
- Audience
- SolarWinds describes VNQM as a tool for network administrators investigating VoIP call issues and WAN performance across remote sites.solarwinds.com · 30 Sept 2026
Company
- Founded
- 1999solarwinds.com · 28 Sept 2026
- Headquarters
- Austin, Texas, USAsolarwinds.com · 28 Sept 2026
Best SolarWinds VoIP & Network Quality Manager alternatives
See all 19
Where it ranks on Specifiction
Is SolarWinds VoIP & Network Quality Manager yours?
Claim it for free: prove the domain, then correct facts, plans and screenshots. An editor reviews every change.
Sources
- solarwinds.com/voip-network-quality-manager· checked 30 Sept 2026
- solarwinds.com/voip-network-quality-manager/use-cases/· checked 30 Sept 2026
- documentation.solarwinds.com/en/success_center/vnqm/content/system_r· checked 30 Sept 2026
- solarwinds.com/trust-center· checked 30 Sept 2026
- support.solarwinds.com/voip-network-quality-manager· checked 30 Sept 2026
- solarwinds.com/pricing· checked 30 Sept 2026