Starfish
eab.com
What it is
Starfish is a web platform for colleges and universities to coordinate student success work, identify student needs, and support timely interventions. Early Alert, Scheduling, and Case Management help institutions identify and track students, engage them, and connect them with resources aligned to their needs. Operational Analytics gives faculty and staff data for proactive advising and helps connect institutional strategy to student-success approaches. Strategic Analytics supports action for student groups identified through risk factors and offers focused dashboards for reported data. Degree Planning helps students follow academic pathways, flags when they are off track, and gives institutions information to anticipate course demand. The platform supports cohort management and intervention throughout the student journey. EAB provides implementation help, staff training, update management, and change-management guidance through dedicated Strategic Leaders familiar with each partner institution. Partners can also join the nationwide Student Success Collaborative to share strategies with peer success leaders. EAB directs prospective customers to contact its team or request a demo; no price is stated. Its Trust Center lists TX-RAMP Level 2 certification and security topics including role-based access control, single sign-on support, and multi-factor authentication.
Spec sheet
- Purpose
- Starfish brings insight to student data so campuses can act proactively and provide intentional, just-in-time intervention and cohort management.Read 4 Oct 2026 · eab.com
- Audience
- EAB describes Starfish as a platform for colleges and universities to scale and connect student success efforts.Read 4 Oct 2026 · eab.com
- Integrations
- EAB’s case study describes one institution’s plan to integrate Starfish data into its Edify data platform; it does not specify a general integration catalog.Read 4 Oct 2026 · pages.eab.com
- Headquarters
- Washington, D.C., United StatesRead 28 Sep 2026 · eab.com
- Degree planning
- Degree Planning helps students follow academic pathways, with off-track notifications and data to anticipate course demand.Read 4 Oct 2026 · eab.com
- Early alert and case management
- Early Alert, Scheduling, and Case Management helps identify, track, and engage students with resources aligned to their needs.Read 4 Oct 2026 · eab.com
- Implementation and training
- EAB Strategic Leaders help partners implement Starfish, train staff, manage updates, and adopt change-management strategies.Read 4 Oct 2026 · eab.com
- Intended institutions
- EAB lists Starfish for colleges and universities and community colleges.Read 4 Oct 2026 · eab.com
- Interventions
- The platform supports intentional, just-in-time student intervention and cohort management throughout the student journey.Read 4 Oct 2026 · eab.com
- Operational analytics
- Operational Analytics gives faculty and staff data to support proactive advising and connect institutional strategy to student success approaches.Read 4 Oct 2026 · eab.com
- Partner support
- Each EAB Starfish partner works with a dedicated Strategic Leader who learns the institution’s organization and culture and helps direct the team to resources.Read 4 Oct 2026 · eab.com
- Peer network
- Starfish partners can join the nationwide Student Success Collaborative to learn from peer success leaders and share strategies.Read 4 Oct 2026 · eab.com
- Pricing
- The Starfish page directs prospective customers to chat with EAB or request a demo and does not show a price.Read 4 Oct 2026 · eab.com
- Pricing access
- EAB directs prospective customers to contact its team or request a demo; the page does not state a price.Read 4 Oct 2026 · eab.com
- Security certification
- EAB’s Trust Center says Starfish has been granted TX-RAMP Level 2 certification.Read 4 Oct 2026 · trust.eab.com
- Security controls
- The Starfish Trust Center lists role-based access control, single sign-on support, and multi-factor authentication among its product-security topics.Read 4 Oct 2026 · trust.eab.com
- Security review
- EAB provides a dedicated Starfish product Trust Center with access to security posture information and security documentation.Read 4 Oct 2026 · trust.eab.com
- Strategic analytics
- Strategic Analytics guides actions for identified student groups based on risk factors and provides focused dashboards for reported data.Read 4 Oct 2026 · eab.com
Plans and prices
Strong points and limits
Strong points
- Early alerts help identify and track students.
- Analytics supports proactive advising and focused dashboards.
- Degree Planning flags students who are off track.
- Partners receive a dedicated Strategic Leader.
- Trust Center lists TX-RAMP Level 2 certification.
Limits
- Prospective customers must contact EAB or request a demo.
- No general integration catalog is specified.
Who it suits
Starfish is intended for colleges, universities, and community colleges seeking to coordinate student success efforts and interventions. Its planning, alert, and analytics capabilities address both student-facing pathways and institutional support work.
Verdict
Starfish brings alerts, case management, analytics, and degree planning together for institutional student-success work. Pricing requires contacting EAB, and the listed integration information does not establish a general catalog.
Where Specifiction places it
- Academic Advising Software#11 of 237.0
- CRM for Higher Education Software#11 of 176.9
- Student Engagement Software#18 of 257.1