Sulekha
sulekha.com
What it is
Sulekha connects people seeking local services with professionals in areas such as home services, education, and events. It groups services under Home, Life, and Self, including customized expert services, and matches customer needs with providers using details such as service type and location preference. People can use the web service or its Android and iOS apps. Providers can create free business listings, add customer reviews and portfolio photos, and use a business app to select services and localities or pause and restart lead flow. Under its Pay Per Lead model, customer enquiries go to matching providers, and a provider's package balance is deducted when the provider accepts a lead. Prices vary by request type and location, while availability varies by category; trial users may not receive leads in some categories where paid packages receive priority. New business profiles must submit required documents for verification before trial leads begin. Sulekha also offers a ProManage plan shown at $0.20 a month, billed starting at Rs. 2000 per month. Its privacy policy says personal information may be shared in response to a service inquiry.
Spec sheet
- What it does
- Sulekha connects users with service professionals across categories including home services, education, and events.Read 29 Sep 2026 · sulekha.com
- Platforms
- Sulekha identifies its platform as including its website and mobile apps, and its site has a Download the App link.Read 30 Sep 2026 · sulekha.com
- Integrations
- Sulekha IMPACT can connect Facebook and Instagram accounts to manage posts and view insights.Read 30 Sep 2026 · sulekha.com
- Security
- For Facebook and Instagram connections, Sulekha says access tokens are encrypted and stored securely, and only the minimum data needed for functionality is stored.Read 30 Sep 2026 · sulekha.com
- Privacy
- Sulekha says it does not sell or rent personal information, except that service-request data may be shared with customers, advertisers or need providers to fulfill the request.Read 30 Sep 2026 · sulekha.com
- Support
- India customer support is available by phone Monday to Friday 10 AM–7 PM IST and Saturday 10 AM–2 PM IST, with email and WhatsApp contact options also listed.Read 30 Sep 2026 · sulekha.com
- Headquarters
- Austin, Texas, United StatesRead 28 Sep 2026 · sulekha.com
- Founded
- 2007Read 28 Sep 2026 · sulekha.com
- Business app
- Sulekha offers a business app through Google Play and Apple's App Store.Read 29 Sep 2026 · sulekha.com
- Business listings
- The site offers free business listings for providers to showcase their business or personal offerings.Read 30 Sep 2026 · sulekha.com
- Business profiles
- Businesses can add customer reviews and portfolio photos to their profile pages.Read 29 Sep 2026 · sulekha.com
- Company history
- Sulekha's About page says it launched in India in 2007.Read 29 Sep 2026 · sulekha.com
- Data rights
- The privacy policy says users can request access, correction, or deletion of personal information and withdraw consent.Read 29 Sep 2026 · sulekha.com
- For businesses
- Businesses receive customer contact details and a summary of the customer's requirement.Read 29 Sep 2026 · sulekha.com
- Free listings
- Sulekha describes property listings and showcasing a business or personal offering as free listings.Read 29 Sep 2026 · sulekha.com
- Lead controls
- The business app lets businesses set services and locality preferences and pause or restart lead flow.Read 29 Sep 2026 · sulekha.com
- Lead limits
- Lead availability varies by category and depends in part on the number of paid service providers; free trial users may not receive leads in some categories where premium packages get priority.Read 30 Sep 2026 · sulekha.com
- Lead matching
- Sulekha says it matches businesses to customers based on service type, location preference, and other factors.Read 29 Sep 2026 · sulekha.com
- Lead model
- Its Pay Per Lead model forwards customer enquiries to matching service providers, who are charged from their package balance only when they accept a lead.Read 30 Sep 2026 · sulekha.com
- Lead pricing
- Lead prices vary by request type and location; enrolled businesses can view current prices in the Sulekha Business app.Read 29 Sep 2026 · sulekha.com
- Matching
- Sulekha says it uses technology and domain intelligence to understand user needs and match them to verified service professionals.Read 30 Sep 2026 · sulekha.com
- Provider scoring
- Sulekha Score rates paid businesses on a 1-to-10 scale using profile completeness, responsiveness, job completion and reviews.Read 30 Sep 2026 · sulekha.com
- Provider verification
- Sulekha says new business profiles must submit minimum required documents for verification before trial leads begin.Read 30 Sep 2026 · sulekha.com
- Score independence
- Sulekha says businesses cannot buy or influence their Sulekha Score through extra payments.Read 30 Sep 2026 · sulekha.com
- Service categories
- The platform lists services across Home, Life and Self, including home services, education, business services and events.Read 30 Sep 2026 · sulekha.com
- Service marketplace
- Sulekha describes itself as a digital platform that matches customized local service needs with service professionals.Read 30 Sep 2026 · sulekha.com
Plans and prices
Strong points and limits
Strong points
- Matches service requests by type and location preference.
- Available on web, Android, and iOS.
- Providers can add reviews and portfolio photos.
- Providers are charged for accepted leads.
- Businesses can pause or restart lead flow.
Limits
- Lead availability varies by category.
- Trial users may not receive leads in some categories.
- Provider verification requires document submission.
- Personal information may be shared in response to inquiries.
Who it suits
Sulekha suits people looking for local service professionals and providers seeking customer enquiries. Businesses can use its listings and lead tools to present their services and manage preferences.
Verdict
Sulekha combines local service matching with provider listings and lead management. Providers should account for category-dependent lead availability and acceptance-based charges; people seeking services should note the stated personal-information sharing policy.
Where Specifiction places it
- Business Directories#7 of 308.6