Yellow Pages Canada

What it is

Spec sheet

What it does

Yellow Pages connects Canadian consumers with local businesses through digital listings, mobile applications, print directories and marketing services.Read 15 Oct 2026 · corporate.yp.ca

Integrations

Yellow Pages identifies partnerships with Google, Meta and Canada Post for marketing and directory distribution.Read 15 Oct 2026 · solutions.yp.ca

Headquarters

The headquarters address is 1751 Rue Richardson, Suite 8.300, Montreal, Quebec H3K 1G6, Canada.Read 15 Oct 2026 · corporate.yp.ca

Founded

Yellow Pages traces its first directory publication to 1908.Read 15 Oct 2026 · corporate.yp.ca

Advertiser profile

Businesses can edit descriptions, photos, videos, contact links, hours, languages spoken, and payment methods through the free self-service platform.Read 3 Oct 2026 · solutions.yp.ca

Android app scale

Google Play lists Yellow Pages Canada at 1M+ downloads and an Everyone content rating.Read 15 Oct 2026 · play.google.com

API and SDK availability

The company publishes no general-purpose public API, SDK or developer documentation on its official consumer or corporate pages; its account terms prohibit automated scraping and data mining.Read 15 Oct 2026 · corporate.yp.ca

Business reach

The company says it serves more than 70,000 Canadian businesses.Read 15 Oct 2026 · corporate.yp.ca

Company history

Yellow Pages says its predecessor published its first print directory in 1908.Read 3 Oct 2026 · corporate.yp.ca

Company legal name

The legal entity is Yellow Pages Digital & Media Solutions Limited.Read 15 Oct 2026 · corporate.yp.ca

Company size

LinkedIn lists Yellow Pages / Pages Jaunes – Canada as a 501–1,000 employee public company headquartered in Montreal.Read 15 Oct 2026 · ca.linkedin.com

Consumer app functions

The Android app supports local-business search, map directions, phone or email contact, appointment booking, user reviews and photos, gas-price lookup and reverse phone search.Read 15 Oct 2026 · play.google.com

Contract renewal limit

Advertising contracts normally renew automatically for a term equal to the initial term unless written non-renewal notice is given at least 45 days ahead, or 90 days for print advertising.Read 15 Oct 2026 · solutions.yp.ca

Crunchbase company facts

Crunchbase lists Yellow Pages Group as a private Montreal advertising and internet company and identifies Yellow Pages Digital & Media Solutions Limited as its legal name.Read 15 Oct 2026 · crunchbase.com

Customer support

Advertiser support is available by phone at 1-844-875-4290, while product inquiries and consultations are offered at 1-877-553-6883.Read 3 Oct 2026 · solutions.yp.ca

Data residency disclosure

The company says some contractors handling personal information are located in the United States, India and other jurisdictions and may be subject to local laws.Read 15 Oct 2026 · corporate.yp.ca

Digital revenue share

Yellow Pages states that digital products generate 80% of its total revenue.Read 15 Oct 2026 · corporate.yp.ca

Directory

YellowPages.ca helps users discover local businesses in Canada.Read 3 Oct 2026 · home.yellowpages.ca

Directory coverage

YP.ca provides listings for about 2.2 million businesses across Canada.Read 15 Oct 2026 · corporate.yp.ca

Display advertising

Display advertising packages use geographic targeting, YP first-party audience data, creative production and campaign reporting.Read 15 Oct 2026 · solutions.yp.ca

Documentation and support

Support is provided through FAQ/help pages, contact forms, account systems and telephone customer service rather than developer documentation.Read 15 Oct 2026 · home.yellowpages.ca

eDirectories

YP eDirectories is described as a free, searchable electronic version of the print directory for tablets and desktops.Read 15 Oct 2026 · corporate.yp.ca

Licence

Site content is copyrighted and users receive only a limited personal, non-commercial licence; scraping, extraction and redistribution are prohibited.Read 15 Oct 2026 · corporate.yp.ca

Limit: contracts and billing

Trustpilot reviewers repeatedly describe misleading or difficult-to-cancel contracts, unexpected charges, continued payments and weak resolution of billing disputes.Read 15 Oct 2026 · trustpilot.com

Limit: portal and cancellation

Sitejabber reviewers report that the online portal often fails, customer service is unresponsive and cancellation attempts can be followed by continued charges.Read 15 Oct 2026 · sitejabber.com

Limit: recurring fees

The advertising terms allow annual fee increases and may add setup, activation, reconnection, administrative and tax charges.Read 15 Oct 2026 · solutions.yp.ca

Limit: sales pressure

Birdeye-hosted reviews include complaints about repeated solicitation calls, inability to cancel annual contracts and charges after requesting cancellation.Read 15 Oct 2026 · reviews.birdeye.com

Listing details

Business listings can include pictures, videos, web links, maps, deals, ratings, and reviews.Read 3 Oct 2026 · corporate.yp.ca

Listing publication time

A requested free online listing may take 5 to 10 business days to appear.Read 3 Oct 2026 · solutions.yp.ca

Marketing products

Yellow Pages offers businesses digital marketing and print advertising services, including priority placement, search engine solutions, social campaigns, display ads, video production, and print advertising.Read 3 Oct 2026 · corporate.yp.ca

Mobile app

The Yellow Pages app offers nearby business information, phone and email connections, maps, driving directions, appointment booking, reviews, photos, gas prices, and reverse phone search.Read 3 Oct 2026 · apps.apple.com

NetSync integration

NetSync lets businesses update hours, contact details, photos and videos once, then syndicates that information to YP properties and more than 40 additional digital properties.Read 15 Oct 2026 · corporate.yp.ca

Notable news: 2026 promotion

A LinkedIn post dated October 2026 announced a contest offering one Canadian business $15,000 of free digital marketing and advertising for one year.Read 15 Oct 2026 · ca.linkedin.com

Praise: helpful staff

Trustpilot’s review summary says some customers praise individual representatives as helpful, patient and knowledgeable during setup and troubleshooting.Read 15 Oct 2026 · trustpilot.com

Praise: website projects

Birdeye-hosted Google reviews include customers praising Yellow Pages staff for building customized websites and providing patient, professional guidance.Read 15 Oct 2026 · reviews.birdeye.com

Pricing transparency limit

Most products do not show fixed prices on their pages; Yellow Pages directs prospects to request a quote or consultation.Read 15 Oct 2026 · solutions.yp.ca

Print advertising

Print-directory advertising includes listing, text, display and specialty formats with optional logos, photos, extra information, call tracking and QR reporting.Read 15 Oct 2026 · solutions.yp.ca

Priority placement

Paid priority-placement products put businesses into defined positions or rotations in YP.ca search results and include profile content and performance analytics.Read 15 Oct 2026 · solutions.yp.ca

Privacy practices

The privacy statement says users can view site content without supplying personal information and describes retention, use, and sharing practices for information they provide.Read 3 Oct 2026 · corporate.yp.ca

Rating on Birdeye/Google

3.9 out of 5 from 654 reviewsRead 15 Oct 2026 · reviews.birdeye.com

Rating on Google Play

3.1 out of 5 from 9.22K reviewsRead 15 Oct 2026 · play.google.com

Rating on Sitejabber

1.3 out of 5 from 411 reviewsRead 15 Oct 2026 · sitejabber.com

Rating on Trustpilot

2.5 out of 5 from 242 reviewsRead 15 Oct 2026 · trustpilot.com

Search marketing

Yellow Pages offers search-engine marketing and search-engine optimization intended to increase business visibility across major search engines.Read 15 Oct 2026 · corporate.yp.ca

Search tools

The site supports browsing businesses by category, location, and neighbourhood.Read 3 Oct 2026 · home.yellowpages.ca

Security and privacy

The privacy statement says Yellow Pages uses physical, organizational and technological safeguards, but gives no warranty that submitted data is completely secure.Read 15 Oct 2026 · corporate.yp.ca

Self-hosting

No self-hosting option or downloadable server package is described in the official product and legal pages.Read 15 Oct 2026 · corporate.yp.ca

Social advertising

Its social-ads service supports targeted campaigns on Facebook and Instagram and is offered by a Meta Business Partner.Read 15 Oct 2026 · solutions.yp.ca

Website features

Website services list forms, bilingual content, analytics, social integration, SEO copywriting, e-commerce, mobile-friendly design, image library, and online booking.Read 3 Oct 2026 · digital.yellowpages.ca

Website plan support

Both listed website plans include 24/7 customer service.Read 3 Oct 2026 · digital.yellowpages.ca

Plans and prices

Every Yellow Pages Canada plan and price →

Strong points and limits

Who it suits

Verdict

Where Specifiction places it

• Business Directories#9 of 308.4