The Work Number
theworknumber.com
What it is
The Work Number provides automated employment and income verification using information gathered from employers and payroll processors. Credentialed verifiers can use the information when reviewing credit applications; employers and government agencies also receive data for uses such as public assistance eligibility and child support enforcement. Instant employment verification can include start date, tenure, and job title, while income verification can include current and historical base pay, commission, bonuses, and overtime. The information is updated each pay period, and instant checks are described as available 24/7. If a record is not available instantly, specialized agents can contact the employer; the stated research time is 1–3 business days. Lenders can access the service through Equifax or through prebuilt integrations with over 60 loan origination systems. A connected workflow can reduce separate logins and manual steps and support digital prepopulation. Lender setup includes confirming an integration with an Equifax account manager, receiving credentials, and testing before launch. Equifax Workforce Solutions, LLC, a wholly owned Equifax subsidiary, operates the service. Pricing is on request. Consumers can request a free report or a freeze of their consumer report.
Spec sheet
- What it does
- The Work Number provides employment and income information collected from employers and payroll processors.Read 7 Oct 2026 · consumerfinance.gov
- Purpose
- The Work Number provides automated employment and income verification using data collected from employers and payroll processors.Read 7 Oct 2026 · consumerfinance.gov
- Integrations
- Lenders can access The Work Number through Equifax or through prebuilt integrations with more than 60 loan origination systems.Read 7 Oct 2026 · go.theworknumber.com
- Compliance
- The CFPB lists The Work Number as an employment screening consumer reporting company operated by Equifax Workforce Solutions, LLC.Read 7 Oct 2026 · consumerfinance.gov
- Support
- The CFPB listing provides report-request contact numbers 866-222-5880 and 866-604-6570.Read 7 Oct 2026 · consumerfinance.gov
- Headquarters
- Atlanta, Georgia, United StatesRead 23 Sep 2026 · theworknumber.com
- Access hours
- The overview describes instant employment and income verification as available 24/7.Read 7 Oct 2026 · assets.equifax.com
- Automation
- The maker says connecting through a loan origination platform can reduce manual workflows and prepopulate data digitally.Read 7 Oct 2026 · go.theworknumber.com
- Consumer freeze
- Consumers can request that the company freeze their consumer report.Read 7 Oct 2026 · consumerfinance.gov
- Consumer report
- The CFPB says consumers can request a free report and request a freeze of their consumer report.Read 7 Oct 2026 · consumerfinance.gov
- Consumer support
- The CFPB lists 866-222-5880 and 866-604-6570 for report requests.Read 7 Oct 2026 · consumerfinance.gov
- Data users
- Its data is provided to employers and government agencies, including for public assistance eligibility and child support enforcement.Read 7 Oct 2026 · consumerfinance.gov
- Employment verification
- Instant employment verification can include start date, tenure, and job title, with data updated each pay period.Read 7 Oct 2026 · assets.equifax.com
- Income verification
- Instant income verification can include current and historical base pay, commission, bonuses, and overtime.Read 7 Oct 2026 · assets.equifax.com
- Integrated workflow
- The site says connecting through a technology provider can reduce multiple logins and manual workflows, and support digital prepopulation.Read 7 Oct 2026 · go.theworknumber.com
- Integration workflow
- The maker says lenders can confirm integration with an Equifax account manager, activate verification services, and test before going live.Read 7 Oct 2026 · go.theworknumber.com
- Intended customers
- The maker describes its loan origination system integrations for auto lenders seeking employment and income data for lending decisions.Read 7 Oct 2026 · go.theworknumber.com
- Loan origination integrations
- The site says lenders can access the service through Equifax or through prebuilt integrations with over 60 loan origination systems.Read 7 Oct 2026 · go.theworknumber.com
- Notable limit
- The employer lookup page says an employer appearing in search does not mean it currently contributes data, and the search does not include all contributing employers.Read 7 Oct 2026 · secure.theworknumber.talx.com
- Operator
- Equifax Workforce Solutions, LLC operates The Work Number and is a wholly owned subsidiary of Equifax.Read 7 Oct 2026 · consumerfinance.gov
- Records not instantly available
- For records not available instantly, specialized agents can contact employers; the overview gives a research time of 1–3 business days.Read 7 Oct 2026 · assets.equifax.com
- Security and access controls
- The product sheet describes employer and payroll provider data access as secure and cloud-backed.Read 7 Oct 2026 · assets.equifax.com
- Setup
- The lender setup steps include confirming an LOS integration with an Equifax account manager, receiving credentials, and testing before going live.Read 7 Oct 2026 · go.theworknumber.com
- Verifier access
- Credentialed verifiers can use employment and income information for purposes such as reviewing credit applications.Read 7 Oct 2026 · consumerfinance.gov
- Who uses it
- Its information is provided to employers, government agencies, and lenders reviewing credit applications.Read 7 Oct 2026 · consumerfinance.gov
Strong points and limits
Strong points
- Instant checks are described as available 24/7.
- Employment and income details are updated each pay period.
- Lenders can connect through over 60 loan origination systems.
- Consumers can request a free report or report freeze.
Limits
- Some records take 1–3 business days to research.
- Employer search does not include all contributing employers.
- An employer appearing in search may not currently contribute data.
- Pricing is available on request.
Who it suits
The service suits credentialed verifiers, lenders, employers, and government agencies needing employment or income information. It may also be relevant to consumers who want to request a report or freeze their consumer report.
Verdict
The Work Number offers employment and income checks with instant access described for many records and a stated research route for others. Lenders should confirm integration and test before launch; consumers should note the limits of the employer lookup.
Where Specifiction places it
- Employment Verification Software#21 of 287.0