TouchPoint
icrtouch.com
What it is
TouchPoint is ICRTouch’s EPoS software for hospitality, retail, and venues and events businesses. It supports sales tasks such as graphical table plans, automated bill splitting, scheduled promotions, and stock counts on sales screens. Loyalty tools include points, discounts, gift cards, vouchers, and customer purchase histories. When internet access is lost, staff can continue sales, table payments, bill splitting, and kitchen order printing; sales data is stored locally and backed up when connectivity returns. The software records clerk activity and supports operator sign-on through options including iButton, magnetic cards, RFID, biometrics, and PINs. It can store allergen information, alert staff to allergens, and prompt age checks for restricted products. Listed integrations cover card payments, hotel systems, kitchen printers and displays, and CCTV. Applications and scripts can extend or change features, with bespoke options available through an authorised partner. ICRTouch sells, installs, and supports TouchPoint through independent Authorised Partners. Pricing is on request.
Spec sheet
- Product
- TouchPoint is ICRTouch’s EPoS software for businesses in hospitality, retail, and venues and events.Read 8 Oct 2026 · icrtouch.com
- Integrations
- ICRTouch lists payment, webshop, accounting, property management, security, staff-management, and service integrations for its software ecosystem.Read 8 Oct 2026 · icrtouch.com
- Security
- The software records clerk activity and transaction data, supports CCTV integration, and offers operator sign-on options including biometrics, cards, and PINs.Read 8 Oct 2026 · icrtouch.com
- Support
- ICRTouch says its independent authorised partners sell and install products and can provide remote or on-site support, including outside office hours.Read 8 Oct 2026 · icrtouch.com
- Headquarters
- Sandown, Isle of Wight, UKRead 28 Sep 2026 · icrtouch.com
- Company history
- ICRTouch says its first EPoS system, TouchPoint, was created in the 1990s.Read 8 Oct 2026 · icrtouch.com
- Company location
- ICRTouch lists its address as Embassy Way, Sandown, Isle of Wight, PO36 0JP.Read 7 Oct 2026 · icrtouch.com
- Customization
- Operators can customize buttons, colors, images, keyboard layouts, and add-on features or scripts.Read 8 Oct 2026 · icrtouch.com
- Download/platforms
- The product page directs visitors to request a demo through an authorised partner and does not state supported operating-system platforms.Read 8 Oct 2026 · icrtouch.com
- Loyalty
- Built-in loyalty features include points schemes, discounts, loyalty price levels, gift cards, and customer account balances.Read 8 Oct 2026 · icrtouch.com
- Offline operation
- When internet access fails, TouchPoint can continue sales, table payments, bill splitting, and kitchen order printing, with data stored locally and backed up when connections return.Read 7 Oct 2026 · icrtouch.com
- Payment integrations
- Listed payment providers include Stripe, Dojo, Barclaycard, Elavon, Tyro, and Skyzer Payments.Read 8 Oct 2026 · icrtouch.com
- Pricing
- The official product page directs prospective customers to a local authorised partner and does not state a TouchPoint price.Read 8 Oct 2026 · icrtouch.com
- Promotions
- Features include scheduled happy-hour pricing, mix-and-match offers, set menus, vouchers, and automated bill splitting.Read 8 Oct 2026 · icrtouch.com
- Reliability
- TouchPoint stores sales data locally and can continue core sales operations when internet connectivity fails.Read 8 Oct 2026 · icrtouch.com
- Safety features
- TouchPoint can store allergen information, prompt automated allergen alerts, and remind staff to check age for restricted products.Read 8 Oct 2026 · icrtouch.com
- Sales features
- Features include graphical table plans, automated bill splitting, scheduled promotional pricing, and stock counts on sales screens.Read 7 Oct 2026 · icrtouch.com
- Staff and security
- TouchPoint records clerk activity and supports operator sign-on using methods including iButton, magnetic cards, RFID, and biometrics.Read 7 Oct 2026 · icrtouch.com
- Support and sales
- ICRTouch sells, installs, and supports its products through independent Authorised Partners rather than a direct sales team.Read 7 Oct 2026 · icrtouch.com
Strong points and limits
Strong points
- Core sales operations continue during internet outages.
- Built-in loyalty covers points, discounts, cards, and vouchers.
- Allergen alerts and age-check reminders are available.
- Integrates with payments, hotel systems, kitchen equipment, and CCTV.
Limits
- Pricing is available only on request.
- Sales and support go through independent Authorised Partners.
- The listed platform information conflicts with the product page, which does not state supported operating systems.
Who it suits
TouchPoint suits hospitality, retail, and venue or events businesses that need sales, loyalty, and staff controls. It may also suit teams that need sales operations to continue during internet outages.
Verdict
TouchPoint combines sales, loyalty, and staff-control functions, with locally stored data supporting core work during outages. Prospective customers need to contact an Authorised Partner for pricing, a demo, and support.
Where Specifiction places it
- Gym POS Software#17 of 186.8