TransUnion SmartMove

Spec sheet

Purpose

SmartMove is an online tenant screening service for independent property owners and rental applicants.Read 4 Oct 2026 · mysmartmove.com

Intended users

The maker describes SmartMove as suited to independent rental owners and smaller property management groups that do not need frequent screening access.Read 4 Oct 2026 · mysmartmove.com

Integrations

The renter terms describe access through the SmartMove website or an integration platform, without naming a specific integration.Read 4 Oct 2026 · mysmartmove.com

Security

TransUnion says its security program includes annual or more frequent internal and external penetration tests and certifications including PCI, SSAE 18 SOC II Type II, and ISO 27001.Read 4 Oct 2026 · transunion.com

Privacy

TransUnion’s privacy notice covers TransUnion Rental Screening Services and was effective July 1, 2026.Read 4 Oct 2026 · transunion.com

Support

SmartMove provides a help and FAQ section for screening questions.Read 4 Oct 2026 · mysmartmove.com

Applicant consent

Applicants receive an email, authenticate their identity, and authorize screening before reports are delivered.Read 4 Oct 2026 · mysmartmove.com

Credit inquiry

A SmartMove credit report generates a soft inquiry that does not affect the applicant’s credit score.Read 4 Oct 2026 · mysmartmove.com

Payment

The property owner can pay or, where permitted, pass screening costs to the applicant; the service charges per use without a subscription.Read 4 Oct 2026 · mysmartmove.com

Record availability

Federal, state, and local laws may restrict which criminal or eviction records can be returned in some jurisdictions.Read 4 Oct 2026 · mysmartmove.com

ResidentScore

ResidentScore is a tenant screening score that the maker says predicts eviction risk 15% better than traditional credit scores.Read 4 Oct 2026 · mysmartmove.com

Screening reports

Depending on the package, reports include credit, criminal background, eviction, income insights, and identity information.Read 4 Oct 2026 · mysmartmove.com

Tenant-pay limitation

When the tenant pays, only the top level of the screening service is available to select.Read 4 Oct 2026 · mysmartmove.com

Turnaround

Most screening reports are delivered the same day after the applicant verifies their identity.Read 4 Oct 2026 · mysmartmove.com

Plans and prices

Every TransUnion SmartMove plan and price →

Where Specifiction places it

• Tenant Screening Software#23 of 277.0