Troop Messenger

Overview

Troop Messenger is a team messaging service for organizations that want channels, guest access and long-lived conversation history. It is best suited to teams comparing low-cost plans across desktop, mobile and web; the key trade-off is a storage-based plan ladder, with Superior not yet available to buy.

Key features

Channels provide a way to organize team conversations, while guest access supports communication with people outside the organization. Unlimited message history is useful for teams that need to return to earlier discussions without a stated retention cutoff.

Dropbox, Google Drive, Zapier and LDAP/Active Directory are the named integrations, spanning file storage, workflow automation and directory connectivity. Teams dependent on other services should check compatibility before committing.

Pricing

The Free Plan costs nothing and supports 1–50 users with 50 GB of storage. It offers a sizable starting allowance without a subscription, though storage is the stated constraint as shared files accumulate. Its terms also say “Experience the Enterprise for 7 days,” so clarify how that trial applies to ongoing free use.

Premium costs $2.50 a month, billed monthly, and includes 150 GB of storage. It is the lowest-cost paid option and triples the Free Plan’s storage, making it the sensible step up for teams that need more room without paying for Enterprise.

Enterprise costs $5 a month and includes 1 TB of storage. The plan terms say “Experience the Free Trial for 1 Month”; confirm the billing arrangement and what follows the trial before budgeting around it. Its larger storage allowance is the practical reason to choose it over Premium.

Superior costs $9 a month, but is marked “Coming soon.” Its stated additions are remote desktop control, whiteboard, APIs, platform restrictions, SAML and archiving; those capabilities may matter to teams needing administration or collaboration tools, but this is not a tier to rely on until it is available.

Platforms

Troop Messenger supports web, Windows, macOS, Linux, iOS and Android. That broad desktop and mobile coverage suits teams mixing operating systems, without requiring everyone to use the same device family.

Who it's for

It is a reasonable fit for organizations that want channels, guest access and unlimited message history, and can match their needs to storage tiers. Teams with modest storage needs can start free; those needing more capacity can move to Premium or Enterprise. It is less compelling for buyers whose decision depends on Superior’s forthcoming features or on integrations beyond the named services.

Pros and cons

Pros: Unlimited message history avoids a stated retention limit, and guest access supports outside collaborators.

Pros: Six supported platforms cover major desktop and mobile systems.

Pros: The Free Plan supports up to 50 users with 50 GB of storage; paid plans scale storage to 150 GB and 1 TB.

Cons: Storage is tiered, so file-heavy teams may need a more expensive plan as their needs grow.

Cons: Superior’s listed features are not yet available to purchase, and its trial and billing terms warrant clarification.

Alternatives

Consider 8seats if a free tier for up to 10 employees, unlimited guests and 365-day message history better match a smaller team’s needs. Choose Wire if open-source code available for verification is a priority. Rocket.Chat is another freemium team-chat option, with a free Starter tier for 50 users.

Celo is worth comparing if its free plan for up to 10 users and HIPAA-compliant messaging fit your requirements. Crypho offers a free personal-use plan with encrypted calls and video calls, but it is limited to one group. eXpress is an alternative with a corporate plan that can run on your server or in a secure cloud.

Teamwire is a paid alternative with a Small Business plan for 25 users and three devices per user, billed annually. AWS Wickr is another paid option, with a free premium trial for up to 30 users on AWS Wickr or 50 on AWS WickrGov.

For broader comparisons, see Secure Team Chat Software and Team chat apps.

Verdict

Troop Messenger is a sensible choice for teams that value channels, guest access and unlimited message history, with plans that add storage as needs grow. Choose it when its named integrations and platform coverage fit; look elsewhere if your decision depends on Superior’s features being ready now or on a broader integration set.