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SPECIFICTION
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TrueWatch Real User Monitoring

truewatch.com

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Spec score 6.8 #22 of 29 in Real User Monitoring

Spec sheet

Purpose
RUM tracks user visits and analyzes real-time interactions, including page loads, navigation paths, and operation response times.Read 30 Sep 2026 · truewatch.com
Intended users
The company describes its platform as serving developers and business teams with unified observability across frontend metrics and backend logs.Read 30 Sep 2026 · truewatch.com
Security
TrueWatch describes layered security measures including encryption in transit, firewalls, MFA, access controls, and security incident response policies.Read 30 Sep 2026 · truewatch.com
Compliance
The TrueWatch site displays SOC 2 Type II, ISO/IEC 27001, and ISO/IEC 27017 & 27018 credentials.Read 30 Sep 2026 · truewatch.com
Support
Standard support is included in product fees; Premium support costs 8% of monthly spend, with a $1,000/month minimum and three-month minimum.Read 30 Sep 2026 · truewatch.com
Headquarters
SingaporeRead 28 Sep 2026 · truewatch.com
Billing limit
Billing uses the larger of daily resource count, long task, error, and action data divided by 100, or the total PV count for that day.Read 30 Sep 2026 · truewatch.com
Company base
TrueWatch says it is headquartered in Singapore, with regional teams and offices in Indonesia and Taiwan.Read 30 Sep 2026 · truewatch.com
Experience optimization
The product identifies errors, slow tasks, and load delays for performance tuning.Read 30 Sep 2026 · truewatch.com
Page-view counting
Each page visit, including refreshes or re-entries, counts as one PV for both SPA and MPA applications.Read 30 Sep 2026 · truewatch.com
Performance diagnosis
It can drill down into networks, services, and code to help pinpoint performance issues.Read 30 Sep 2026 · truewatch.com
Session replay
The pricing page lists Session Replay under Digital Experience offerings.Read 30 Sep 2026 · truewatch.com
Supported apps
TrueWatch says RUM supports Web, Android, and iOS applications.Read 30 Sep 2026 · truewatch.com
User metrics
It monitors real-time UV/PV data and user behavior across sessions.Read 30 Sep 2026 · truewatch.com

Plans and prices

Real User Monitoring (RUM) — Pay-As-You-Go Priced on request per 10K page views, per day*; billed daily cost based on number of page views · multi-year/volume discounts available Read 30 Sep 2026 · truewatch.com

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Where Specifiction places it

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