TrustID Right to Work
trustid.co.uk
What it is
TrustID Right to Work is a paid web and API service for checking whether applicants can work legally in the UK. It accepts digital identity documents, share codes and physical documents, including out-of-date British passports. TrustID assesses document validity, identity assurance and work eligibility, then produces a report listing restrictions and any follow-up dates. Checks usually return within minutes. A hiring manager receives an email when the PDF report is ready in the web portal, which needs no software or app download. Reports remain stored for seven days by default before deletion, with longer retention available on request. TrustID says UK-based document analysts and customer service staff are available seven days a week, with a two-hour target during 8am-to-midnight business hours. The service integrates with over 50 ATS and HR providers. Its API submits checks, receives callbacks and retrieves results, fields and reports, with a 1,000-credit minimum commitment.
Spec sheet
- Purpose
- The service checks whether applicants have the right to work in the UK using digital or physical identity documents.Read 3 Oct 2026 · trustid.co.uk
- API
- The API can submit checks, receive completion callbacks and retrieve results, data fields and reports; a minimum commitment of 1,000 credits applies to API integration.Read 3 Oct 2026 · trustid.co.uk
- Integrations
- TrustID says it is integrated with over 50 ATS and HR system providers.Read 3 Oct 2026 · trustid.co.uk
- Support
- TrustID says its UK-based document analysts and customer service team are available seven days a week, 365 days a year, with a target response time of two hours during business hours of 8am to midnight.Read 3 Oct 2026 · trustid.co.uk
- Headquarters
- Reading, United KingdomRead 28 Sep 2026 · trustid.co.uk
- API onboarding
- TrustID provides a sandbox for testing and developer documentation, and says integration can take a few days depending on the team’s experience.Read 3 Oct 2026 · trustid.co.uk
- Browser access
- The employer service is accessed online and requires no software or app download.Read 3 Oct 2026 · trustid.co.uk
- Check workflow
- TrustID assesses submitted documents for validity, checks identity assurance and work eligibility, and returns a report with restrictions and any required follow-up dates.Read 3 Oct 2026 · trustid.co.uk
- Compliance certification
- TrustID says it is certified as a Digital Verification Service Provider for the UK Digital Right to Work Scheme and meets the required medium and high levels of confidence.Read 3 Oct 2026 · trustid.co.uk
- Document options
- The service supports digital checks, share-code checks and physical-document checks, including for out-of-date British passports.Read 3 Oct 2026 · trustid.co.uk
- Privacy and security
- TrustID describes itself as certified to ISO 27001 and ISO 27701 and says customers are data controllers while TrustID processes personal data for its identity checking services.Read 3 Oct 2026 · trustid.co.uk
- Report retention
- Right to Work reports are kept in the system for seven days by default and then deleted; the period can be extended on request.Read 3 Oct 2026 · trustid.co.uk
- Results
- Checks usually return within minutes, and the hiring manager receives an email when the PDF report is ready to download from the web portal.Read 3 Oct 2026 · trustid.co.uk
- Who it serves
- The service is designed for organisations of different sizes and industries, including cleaning, care, hospitality, retail, recruitment and construction.Read 3 Oct 2026 · trustid.co.uk
Plans and prices
Strong points and limits
Strong points
- Digital, share-code and physical document checks
- Reports usually return within minutes
- Integrates with over 50 ATS and HR providers
- Audit trail, reminders and document capture
- ISO 27001 and ISO 27701 certifications stated
Limits
- Pricing is available only on request
- Reports delete after seven days by default
- API integration requires 1,000 credits minimum
- Minimum pay-per-check order is 100 checks
Who it suits
It suits organisations hiring in sectors such as care, hospitality, retail, recruitment, cleaning and construction. It is also aimed at teams needing web access, ATS integrations or API-based checks.
Verdict
TrustID Right to Work combines several UK checking methods with rapid PDF reports, retention controls and broad HR-system integration. Its paid, volume-based model and API minimum are important considerations for smaller hiring teams.
Where Specifiction places it
- Right to Work Verification Software#17 of 227.0