Ballpark From $125/mo 9.2 Visit UserBob
userbob.com
Spec sheet
- Product
- UserBob recruits people to try an app or website, complete a provided task, and record their screen and spoken feedback.Read 11 Oct 2026 · userbob.com
- API
- UserBob provides a REST API for creating, starting, aborting, and retrieving usability test results.Read 11 Oct 2026 · userbob.com
- Headquarters
- Mustang, Oklahoma, United StatesRead 28 Sep 2026 · userbob.com
- Agencies
- The home page says UX firms can white-label videos and bundle them with their own services.Read 11 Oct 2026 · userbob.com
- AI agent access
- UserBob publishes an agents.json specification describing how AI agents can create, manage, and analyze usability tests through its API.Read 11 Oct 2026 · userbob.com
- Custom tests
- Custom tests allow users to set the number of videos, duration, demographics, scenario, and tasks.Read 11 Oct 2026 · userbob.com
- Demographics
- Customers can target testers by demographics, and the support page warns that more specific targeting may take longer to fill.Read 11 Oct 2026 · userbob.com
- Mobile coverage
- The test setup page lists mobile web, Android app, and iOS app test options as well as web tests.Read 11 Oct 2026 · userbob.com
- Privacy and security
- The privacy policy says sensitive or credit information is encrypted using SSL and transactions are handled by a gateway provider rather than stored or processed on UserBob's servers.Read 11 Oct 2026 · userbob.com
- Security limitation
- The privacy policy says UserBob does not use vulnerability scanning or malware scanning.Read 11 Oct 2026 · userbob.com
- Speed
- UserBob says a regular one-minute test without demographic filters is typically completed in less than two hours.Read 11 Oct 2026 · userbob.com
- Support and guarantee
- The founder lists email and phone support, and UserBob promises a redo or full refund if a customer is not satisfied.Read 11 Oct 2026 · userbob.com
- Testers
- UserBob says it recruits testers through Cloud Research's Connect and selects users from the United States and Canada.Read 11 Oct 2026 · userbob.com
- Testing styles
- The site offers short first-impression tests and longer task-completion tests.Read 11 Oct 2026 · userbob.com
- Video retention
- The terms state that test videos are stored for 30 days and may be removed after that period.Read 11 Oct 2026 · userbob.com
Plans and prices
Mobile Web — First Impressions $22.50, paid once $22.50 9 user videos · 1 minute each Read 11 Oct 2026 · userbob.com
Web — First Impressions $30, paid once $30.00 20 user videos · 1 minute each Read 11 Oct 2026 · userbob.com
Web — Task Completion $37.50, paid once $37.50 5 user videos · 5 minutes each Read 11 Oct 2026 · userbob.com
Mobile Web — Task Completion $42.50, paid once $42.50 5 user videos · 5 minutes each Read 11 Oct 2026 · userbob.com
Android App — First Impressions $45, paid once $45.00 9 Android user videos · 2 minutes each Read 11 Oct 2026 · userbob.com
iOS App — First Impressions $45, paid once $45.00 9 iOS user videos · 2 minutes each Read 11 Oct 2026 · userbob.com
Android App — Task Completion $47.50, paid once $47.50 5 Android user videos · 5 minutes each Read 11 Oct 2026 · userbob.com
iOS App — Task Completion $47.50, paid once $47.50 5 iOS user videos · 5 minutes each Read 11 Oct 2026 · userbob.com
Custom — Mobile Web, Android, or iOS Price not published View 1–25 user videos · 1–25 minutes each · custom demographics, scenario, and tasks Read 11 Oct 2026 · userbob.com
Web — Custom Price not published View 1–25 user videos · 1–25 minutes each · custom demographics, scenario, and tasks Read 11 Oct 2026 · userbob.com
Where Specifiction places it
- Usability Testing Software#29 of 527.6
