Verification Exchange

Spec sheet

Purpose

Verification Exchange provides instant, consumer-consented access to verified employment income data from source to support lending decisions.Read 8 Oct 2026 · equifax.com.au

Audience

The service is presented for verifiers assessing applicants’ employment income, employers sharing employee information, and payroll partners serving employer clients.Read 8 Oct 2026 · equifax.com.au

Security

Equifax says encryption and access management are used across data provision, storage, and verifier access, and that its Australian businesses, including Verification Exchange, are covered by ISO 27001 certification.Read 8 Oct 2026 · equifax.com.au

Compliance

The service can provide an audit trail that includes income breakdowns and key employment details.Read 8 Oct 2026 · equifax.com.au

Support

The employer page lists support at [email protected] and 1300 598 889.Read 8 Oct 2026 · equifax.com.au

Access

Verifiers can submit requests with the individual’s consent through an integrated API or web portal.Read 8 Oct 2026 · equifax.com.au

Access channels

Verifier service terms list a secure web interface, API and batch portal as delivery channels.Read 8 Oct 2026 · equifax.com.au

Availability

Verification Exchange is not offered to or available for individuals located in the European Union or the UK.Read 8 Oct 2026 · equifax.com.au

Certifications

Equifax says its ISO 27001 certification covers its Australian businesses, including Verification Exchange, and that the service maintains its own SOC 2 coverage.Read 8 Oct 2026 · equifax.com.au

Client Rules Engine

Its Client Rules Engine simplifies complex data into tailored attributes and provides auditability.Read 8 Oct 2026 · equifax.com.au

Consent and screening

Verifier organisations are credentialled, and employee consent is required before access to employee data is granted.Read 8 Oct 2026 · equifax.com.au

Data history

The service holds historical employment income data for up to three years for an employee.Read 8 Oct 2026 · equifax.com.au

Data retention

The service holds historical employment income data for up to three years for an employee.Read 8 Oct 2026 · equifax.com.au

Data source

The service provides employment income data directly from source, replacing document uploads with data.Read 8 Oct 2026 · equifax.com.au

Disputes

When an employee disputes a record, Equifax can block it during the dispute period, while the employer remains responsible for correcting its payroll data.Read 8 Oct 2026 · equifax.com.au

Employer fee

The service is described as fee free for employers.Read 8 Oct 2026 · equifax.com.au

Fraud mitigation

Equifax says direct-from-source verification can help mitigate payslip fraud and overstated income.Read 8 Oct 2026 · equifax.com.au

Fraud reduction

The service helps reduce payslip fraud by giving verifiers access to employment income data directly from employers and their service providers.Read 8 Oct 2026 · equifax.com.au

Integration

Payroll providers can supply payroll data from participating employers to support employee-authorised verification requests.Read 8 Oct 2026 · equifax.com.au

Manual verification limit

When requested data is not digitally available, Equifax may contact employers directly, and the resulting manual report is not immediately available.Read 8 Oct 2026 · equifax.com.au

Payroll partner integration

Payroll partners provide payroll data so the service can respond to employee-authorised verification requests for participating employers.Read 8 Oct 2026 · equifax.com.au

Reports

Standardised employment income reports are generated from employer payroll data and refreshed each payroll cycle.Read 8 Oct 2026 · equifax.com.au

Plans and prices

Every Verification Exchange plan and price →

Where Specifiction places it

• Employment Verification Software#16 of 287.3