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SPECIFICTION
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Volunteer Impact by Better Impact

betterimpact.com

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Spec score 7.2 #28 of 31 in Nonprofit Volunteer Management Software

Spec sheet

Purpose
Volunteer Impact centralizes volunteer scheduling, hours, and communication in one system for organizations that rely on volunteers.Read 9 Oct 2026 · betterimpact.com
Intended users
Better Impact describes its audience as nonprofits and other volunteer-reliant organizations, including faith-based groups, higher education, healthcare, parks, and government agencies.Read 9 Oct 2026 · betterimpact.com
Integrations
Better Impact products integrate with one another and with Sterling Volunteers for background checks; other software connections are available through its REST API and Excel or CSV exports.Read 9 Oct 2026 · support.betterimpact.com
Security
Volunteer Impact is ISO/IEC 27001 and 27017 certified and offers database encryption, user permissions, two-factor authentication, and single sign-on; Better Impact states its solutions are HIPAA-compliant.Read 9 Oct 2026 · betterimpact.com
Support
Better Impact offers phone, chat, and email support from its team 24 hours a day, five days a week, plus on-demand training videos and help files.Read 9 Oct 2026 · betterimpact.com
Headquarters
Hamilton, Ontario, CanadaRead 28 Sep 2026 · betterimpact.com
Founded
2000Read 28 Sep 2026 · betterimpact.com
Administrative platform
The administrative interface is designed for web browsers and is easier to use on a computer than on a mobile device.Read 9 Oct 2026 · betterimpact.com
API availability
Impact includes an available JSON-based REST API for data extraction, and API keys can be scoped by module.Read 9 Oct 2026 · betterimpact.com
Mobile access
Volunteers can use a web browser or the mobile app to view shifts, self-schedule where enabled, log hours, access training, contact others, and share feedback.Read 9 Oct 2026 · betterimpact.com
Plan limits
Foundation includes three administrators, Growth includes ten, and Impact includes unlimited administrators; subaccount management is listed only for Impact.Read 9 Oct 2026 · betterimpact.com
Pricing basis
Pricing depends on plan features and volunteer count, and bills only accepted and inactive volunteer profiles, not applicants, in-process profiles, or archived profiles.Read 9 Oct 2026 · betterimpact.com
Recruitment
Organizations can post volunteer opportunities, collect online applications, and manage applicant screening and approvals.Read 9 Oct 2026 · betterimpact.com
Reporting
Volunteer Impact tracks hours, collects feedback, and provides standard and customizable raw data reports.Read 9 Oct 2026 · betterimpact.com
Scheduling
The software supports one-time, recurring, and event-based shifts, with volunteer self-scheduling through the portal or app.Read 9 Oct 2026 · betterimpact.com
Training
Organizations can create eLearning courses with multimedia, assign quizzes, and share training materials through an online document library.Read 9 Oct 2026 · betterimpact.com

Plans and prices

Foundation Priced on request 3 administrators · core volunteer applications, scheduling, role assignments, hour tracking, basic reports Read 9 Oct 2026 · betterimpact.com
Growth Priced on request 10 administrators · Foundation features plus advanced scheduling, background check integration, online training, automated shift reminder emails Read 9 Oct 2026 · betterimpact.com
Impact Priced on request Unlimited administrators · multi-level oversight · subaccounts · customized raw data reporting · REST API Read 9 Oct 2026 · betterimpact.com

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