Ybug

Ybug is a visual feedback and bug-reporting tool for websites and web apps, aimed at teams that need developers to receive actionable reports. It is strongest when screenshot context and integrations matter more than a built-in product roadmap.

Overview

Reports can combine screenshots, annotations and comments with the page URL, browser, operating system, screen size and console logs. That gives QA and development teams concrete context for investigating an issue, rather than leaving them to reconstruct which page or environment a reporter meant.

Teams can add Ybug’s website widget with a snippet; the company says setup takes under five minutes without coding. Chrome and Firefox extensions capture screenshots on webpages even when Ybug is not installed, extending the workflow to pages outside a team’s own site. In-app feedback, NPS surveys and feature requests broaden its feedback role, but it does not include a product roadmap.

Common sensitive fields such as passwords, tokens and credit-card details are automatically anonymized before screenshots leave the browser. Ybug says its data is hosted in the EU, and its plans include EU hosting and TLS encryption. Its Data Processing Agreement names Hetzner, Google Cloud EMEA, BunnyWay and AWS EMEA as subprocessors.

Key features

Visual reports and integrations

Screenshot annotations keep feedback tied to the affected page, while browser, operating-system, screen-size and console details help developers narrow down the conditions around a bug. The value is greatest for QA teams and agencies handling feedback across multiple sites; teams that need video capture will have to choose Startup or Company.

Ybug integrates with Jira, Asana, Slack, ClickUp, Trello, GitHub, GitLab and Zapier. The Basic plan permits one integration per project, which may be enough for a small workflow but constrains teams that route reports to several systems. Startup and Company remove that cap.

Site support

The widget works on sites that accept a JavaScript snippet, with platform guidance for WordPress, Shopify, Webflow, Bubble, WooCommerce, Squarespace and Wix. The browser extensions offer a separate capture option for webpages without Ybug installed. This makes the tool a practical fit for agencies and product teams working across varied web stacks, rather than only a single hosted platform.

Pricing

Ybug has a free plan and a 10-day trial. The free tier costs nothing and allows one project, one team member and 50 screenshots per month, with unlimited feedback and reporters and basic support. That is a useful solo evaluation tier, but the screenshot ceiling and single seat make it a poor fit for sustained team reporting.

Basic costs €10 a month billed annually, or €13 billed monthly. It raises the allowance to three projects and three team members and removes the screenshot cap, while retaining unlimited feedback. The trade-offs are one integration per project and limited JS console recording; it suits small teams that need ongoing capture without video or broad routing. Support is basic.

Startup costs €23 a month billed annually, or €29 billed monthly. Its seven projects and seven team members, unlimited screenshots and integrations, video recording, file attachments and feedback replies make it the more complete tier for growing product teams and agencies. It still has basic support.

Company costs €47 a month billed annually, or €59 billed monthly. It allows 15 projects and 15 team members, with unlimited screenshots, feedback and integrations, plus a REST API, custom branding and priority support. It is the clearest fit for larger teams that need those controls, though its project and seat allowances remain capped. The annual prices are lower than monthly billing, so the saving comes with an annual commitment.

Platforms

Ybug supports API, extension and web platforms. Its Chrome and Firefox extensions complement the website widget, while the snippet-based setup accommodates most sites that allow JavaScript.

Who it's for

Ybug suits freelancers, agencies, product teams, startups, developers and QA teams that need screenshot-based website feedback with browser and console context. It is less suited to a solo user expecting unlimited free capture, or to teams that need a product roadmap within the same tool. The provider is Ybug s.r.o., based in Brno, Czech Republic.

Pros and cons

Useful debugging context: reports can include browser, operating system, screen size and console logs alongside annotated screenshots.

Broad capture and routing options: extensions work on pages without Ybug installed, and higher plans allow unlimited integrations.

Privacy measures: common sensitive fields are anonymized before screenshots leave the browser, with EU hosting and TLS encryption across plans.

Free plan is tightly capped: one project, one team member and 50 screenshots monthly limit its usefulness beyond evaluation.

Feature access depends on plan: video recording and feedback replies start at Startup; REST API, custom branding and priority support require Company.

No product roadmap: teams seeking a roadmap alongside feedback will need another tool or an alternative.

Alternatives

For a visual website feedback workflow with different plan allowances, compare Pastel, ReviewSight, Annot, AnnotationBase and dotts. Pastel offers a free plan and a Pro tier at $29 a month billed at $350/year, with two users, three canvases and 100GB video storage; it may suit a team prioritizing those video and canvas allowances. ReviewSight has no free plan, but its €9.99 a month Starter tier allows five active projects and three collaborators, which may suit a buyer who prefers a paid entry tier with those limits. Annot’s Freelance plan costs $9 a month and includes one active project, one user, unlimited guests, file uploads in comments and Slack integration, a focused option for a small freelance workflow. AnnotationBase’s free Lite plan allows five active projects and up to five collaborators, making it worth considering when those free allowances matter. dotts has a free Testing plan for up to three projects and unlimited reviewers, a fit for teams looking to start with those caps.

For browser-based annotation rather than Ybug’s website bug-report workflow, Hypothesis, Revisely and Weava Highlighter are alternatives. Hypothesis offers a free tier with core annotation and private groups; Revisely is an extension with a free plan; Weava has a free plan with unlimited highlights and notes, device sync and 100 MB storage.

Broader directories of options include Web Annotation Tools and Customer Feedback Software.

Verdict

Choose Ybug if your team needs visual website reports with debugging context and a path from a capped free tier to integrations, video and API features. Look elsewhere if you need a product roadmap, a larger free allowance, or uncapped project and team capacity.