Yottaa Real User Monitoring

What it is

Spec sheet

What it does

Yottaa Hybrid RUM combines browser, edge and origin telemetry to show where ecommerce performance problems begin and how they affect shopper journeys.Read 15 Oct 2026 · yottaa.com

Purpose

Hybrid RUM combines browser, edge, and origin data to show where performance issues start and how they affect shopper journeys.Read 4 Oct 2026 · yottaa.com

API

The Yottaa Data API exposes page-view analytics, Core Web Vitals, navigation timing, bot analytics and other site data through REST endpoints.Read 15 Oct 2026 · docs.yottaa.com

Integrations

The platform lists native integrations with GA4, Adobe Analytics, and Shopify Analytics.Read 4 Oct 2026 · yottaa.com

Security

Yottaa states that RUM data contains no PII, and that it is ISO 27001:2022 certified, GDPR and CCPA compliant, and uses AES-256 encryption at rest.Read 4 Oct 2026 · yottaa.com

Support

Yottaa says customers can contact their technical account manager or Customer Success for help.Read 4 Oct 2026 · docs.yottaa.com

Headquarters

Waltham, Massachusetts, United StatesRead 28 Sep 2026 · yottaa.com

Founded

Yottaa was founded in 2009, according to its G2 company profile and Wikipedia.Read 15 Oct 2026 · g2.com

Company

Yottaa lists its address in Waltham, Massachusetts; an older company-published document says it was founded in 2009.Read 4 Oct 2026 · yottaa.com

AI assistant

YoBot answers performance questions in natural language, sends Slack alerts and produces recent anomaly and trend reports.Read 15 Oct 2026 · yottaa.com

Anomaly detection

Yottaa’s anomaly detection is intended to identify performance regressions as they occur.Read 15 Oct 2026 · yottaa.com

API and AI access

Performance data is available through REST APIs and an MCP server for compatible clients including Claude Code, Cursor, Claude Desktop, and VS Code.Read 4 Oct 2026 · yottaa.com

API changes

Yottaa documentation says a set of legacy APIs was discontinued effective October 6, 2025.Read 15 Oct 2026 · docs.yottaa.com

Business model

Wikipedia describes Yottaa as a cloud-services company combining content delivery, site acceleration, analytics and internet security for web and mobile optimization.Read 15 Oct 2026 · en.wikipedia.org

Commerce focus

Yottaa describes Hybrid RUM as built for eCommerce and digital commerce teams.Read 4 Oct 2026 · yottaa.com

Community benchmarking

Yottaa compares site performance with peer sites and benchmarks across ecommerce categories and platforms.Read 15 Oct 2026 · yottaa.com

Company headquarters

LinkedIn lists Yottaa’s primary location as 333 Wyman Street, Suite 200, Waltham, Massachusetts 02451, United States.Read 15 Oct 2026 · linkedin.com

Company legal name

Wikipedia identifies the business as Yottaa, Inc., a private software company.Read 15 Oct 2026 · en.wikipedia.org

Conversion insights

Conversion Insights identifies each site’s conversion zone and compares optimized and unoptimized traffic for conversion, revenue and average-order-value impact.Read 15 Oct 2026 · yottaa.com

Core Web Vitals

Yottaa identifies pages and page elements affecting LCP, INP and CLS so teams can prioritize fixes.Read 15 Oct 2026 · yottaa.com

Current status

Yottaa’s status page showed Rapid Portal, Rapid Library, Data Pipeline, Yo-Data-API, anomaly detection, YoBot and security operational on October 15, 2026, with no incident reported that day.Read 15 Oct 2026 · statuspage.yottaa.com

Delivery visibility

The product correlates frontend behavior, CDN delivery, and backend response time across the delivery path.Read 4 Oct 2026 · yottaa.com

Documentation

Yottaa maintains documentation covering installation, Shopify, APIs, Swagger, MCP and application sequencing.Read 15 Oct 2026 · docs.yottaa.com

Funding and owner

Wikipedia reports 2010 Series A funding of $4 million, later rounds including $9 million and $16 million, and a significant growth investment from PSG announced May 12, 2022 with undisclosed terms.Read 15 Oct 2026 · en.wikipedia.org

Implementation

Implementation uses a single tag for client-side metrics and Fastly real-time log streaming for request data.Read 4 Oct 2026 · yottaa.com

Installation

Installation requires copying a Yottaa JavaScript tag into every page head, before other third-party code; Yottaa advises against defer or async attributes.Read 15 Oct 2026 · docs.yottaa.com

JavaScript diagnostics

Yottaa reports third-party violations and JavaScript errors to help teams address shopper-impacting problems.Read 15 Oct 2026 · yottaa.com

Limit: learning curve and customization

G2 reviewers reported that advanced data can take time to learn and that custom reports, dashboards and alerts can feel limited without support.Read 15 Oct 2026 · g2.com

Limit: pricing and setup

G2 reviewers described pricing as high for smaller teams and said setup or customization can be time-consuming for some sites.Read 15 Oct 2026 · g2.com

MCP server

Yottaa provides a remote, JWT-authenticated MCP server with ten tools for metrics, anomalies, third-party impact and conversion analytics.Read 15 Oct 2026 · yottaa.com

Praise: Core Web Vitals

G2 reviewers praised detailed Core Web Vitals segmentation by device, geography and other dimensions, plus optimization tools such as chaining and partial caching.Read 15 Oct 2026 · g2.com

Praise: third-party control

G2 reviewers repeatedly praised real-time third-party visibility, script prioritization and sequencing without major code refactoring.Read 15 Oct 2026 · g2.com

Praise: usability and integrations

A G2 reviewer praised Yottaa’s intuitive interface, ecommerce and CDN integrations, third-party performance analysis, onboarding and ROI visibility.Read 15 Oct 2026 · g2.com

Privacy claim

Yottaa’s RUM datasheet states that collected RUM data does not include personally identifiable information.Read 15 Oct 2026 · yottaa.com

Rating on G2

4.6 out of 5 from 55 reviews.Read 15 Oct 2026 · g2.com

Rating on TrustRadius

10 out of 10 from 5 reviews.Read 15 Oct 2026 · trustradius.com

Real-user monitoring

The RUM product monitors shopper behavior and performance in real time.Read 15 Oct 2026 · yottaa.com

Retention

Historical data retention is up to 13 months depending on package.Read 4 Oct 2026 · yottaa.com

Revenue integrations

Revenue Tracking reads Shopify, GA4 or Adobe Analytics purchase data and maps order, amount and currency fields into Yottaa analytics.Read 15 Oct 2026 · docs.yottaa.com

Security compliance

Yottaa’s security whitepaper says the platform meets requirements outlined by the Payment Card Industry Data Security Standard.Read 15 Oct 2026 · yottaa.com

Shopify integration

Shopify implementation uses a Yottaa script plus a Shopify custom pixel for checkout-flow RUM tracking and requires library version 8.2.0 or newer.Read 15 Oct 2026 · docs.yottaa.com

SPA support

The product reports soft navigation metrics for single-page applications to show route-level performance.Read 4 Oct 2026 · yottaa.com

Third-party audit

The platform audits third-party tags and reports their effects on site performance.Read 15 Oct 2026 · yottaa.com

Traffic coverage

Yottaa says its RUM captures 100% of traffic, including sessions missed by browser-only tools due to blocked beacons or failed sessions.Read 4 Oct 2026 · yottaa.com

TrustRadius pricing

TrustRadius lists Yottaa as SaaS with five plans, a free version and free trial, and paid pricing from $12,000 to $120,000 per year.Read 15 Oct 2026 · trustradius.com

TrustRadius support

TrustRadius lists knowledgebase and video support for free and paid tiers, while phone, email and customer-success-manager support are listed only for paid tiers.Read 15 Oct 2026 · trustradius.com

Plans and prices

Every Yottaa Real User Monitoring plan and price →

Strong points and limits

Who it suits

Verdict

Where Specifiction places it

• Real User Monitoring#10 of 298.3
• Website Monitoring Software#22 of 558.3