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SPECIFICTION
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Zapo CRM

zapo.com

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Spec score 7.2 #31 of 41 in Construction CRM Software

What it is

Zapo CRM organizes leads, contacts, and deals in a visual pipeline for small businesses, with a roofing page focused on managing prospects. It sends lead alerts and lets users email, call, or text contacts from the platform. Call Assistant can record, transcribe, categorize, and summarize calls, then extract contact details. Reports cover lead funnels, deal and call metrics, and ROI calculations for Zapo marketing spend. The Loop integration sends value data from the CRM to Zapo Ads to help optimize campaigns for valuable leads. Customers can import data from other applications using CSV files. The service has Android, iOS, and web availability, and supports basic pipeline customization and bid tracking. Zapo CRM is currently available only to Zapo customers, with no public release date stated. The pricing note says From £49/mo; a free plan and free trial are also listed. Plans include Standard for one user, Plus for two, and Pro for unlimited users, with usage fees applying. Calls, recording, transcription, Call Assistant, SMS, and call and data storage can incur metered fees.

Spec sheet

Purpose
Zapo CRM is a lead management platform for small businesses to nurture leads into paying customers.Read 4 Oct 2026 · zapo.com
Audience
Zapo describes its mission as helping local businesses find and win new customers.Read 4 Oct 2026 · zapo.com
Privacy
Zapo says it is committed to protecting privacy and identifies Zapo Limited as the data controller in its privacy policy.Read 4 Oct 2026 · zapo.com
Support
The maker directs users to its help centre or team chat for assistance.Read 4 Oct 2026 · zapo.com
Headquarters
Jubilee House, East Beach, Lytham St Annes, FY8 5FT, United KingdomRead 28 Sep 2026 · zapo.com
Founded
2018Read 28 Sep 2026 · zapo.com
AI calls
Call Assistant records, transcribes, categorises and summarises calls and extracts key contact data.Read 4 Oct 2026 · zapo.com
Availability
Zapo CRM is currently available only to Zapo customers, with no public release date stated.Read 4 Oct 2026 · zapo.com
Communications
Users can email, call and send SMS messages to contacts from the platform.Read 4 Oct 2026 · zapo.com
Company history
The company says its founders launched Get Work in February 2018 as a lead generation service for roofing contractors.Read 4 Oct 2026 · zapo.com
Data import
The maker says customers can import data from other applications using CSV files.Read 4 Oct 2026 · zapo.com
Lead and deal management
The CRM manages leads, contacts and deals, with a visual deal pipeline and lead alerts.Read 4 Oct 2026 · zapo.com
Reporting
Reporting includes lead funnels, deal metrics, call metrics and ROI calculations for Zapo marketing spend.Read 4 Oct 2026 · zapo.com
Roofing
The roofing page describes it as free CRM software for roofers to manage prospects and grow sales.Read 4 Oct 2026 · zapo.com
Usage charges
Calls, call recording and transcription, Call Assistant, SMS, call storage and data storage can incur metered usage fees.Read 4 Oct 2026 · zapo.com
Zapo integration
Loop sends value data from Zapo CRM back into Zapo Ads to help optimise campaigns for valuable leads.Read 4 Oct 2026 · zapo.com

Plans and prices

Plus Price not published 2 users · usage fees apply Read 4 Oct 2026 · zapo.com
Pro Price not published Unlimited users · usage fees apply Read 4 Oct 2026 · zapo.com
Standard Price not published 1 user · usage fees apply Read 4 Oct 2026 · zapo.com

Every Zapo CRM plan and price →

Strong points and limits

Strong points

  • Visual deal pipeline and lead alerts.
  • Email, call, and SMS contact options.
  • Call Assistant extracts key contact data.
  • Reports include lead, deal, and call metrics.
  • CSV imports from other applications.

Limits

  • Currently available only to Zapo customers.
  • Calls and related services may incur metered fees.
  • Pricing note says From £49/mo.
  • No public release date is stated.

Who it suits

It suits small businesses, particularly roofers, managing prospects and sales activity across web and mobile. Users who rely on call tools or SMS should account for possible metered usage fees.

Verdict

Zapo CRM brings lead and deal tracking together with communications, call summaries, and sales reporting. Its customer-only availability and possible metered charges are important to factor in.

Where Specifiction places it

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