Zendesk Explore pricing
4 plans read from zendesk.com
Support Team (includes Explore Lite)$19 a month paid yearlyPrebuilt analytics dashboards · Email and ticketing system · Ticket routing · Automations and triggers Read 22 Sep 2026 · zendesk.com
Suite Team (includes Explore Lite)$55 a month paid yearlyPrebuilt analytics dashboards · AI Agents · Knowledge Base · Messaging and live chat · Telephony Read 22 Sep 2026 · zendesk.com
Suite Professional (includes Explore Professional)$115 a month paid yearlyQuick Reports · Advanced reporting and analytics · Skills-based routing · IVR phone tree Read 22 Sep 2026 · zendesk.com
Suite Enterprise + Copilot (includes Explore Enterprise)Priced on request Advanced security and governance · Approval workflows · Sandbox environment · Custom agent roles Read 22 Sep 2026 · zendesk.com
In short
- Zendesk Explore has a free plan (Suite Enterprise + Copilot (includes Explore Enterprise)).
- Paid plans published: 3, from $19 a month.
- 1 plan is priced on request (Suite Enterprise + Copilot (includes Explore Enterprise)).
What the alternatives costAll alternatives →
| Tool | From | Free plan | Free trial |
|---|---|---|---|
| Freshdesk | $19/mo | Yes | No |
| Intercom | $0.99/mo | No | Yes |
| Microsoft Dynamics 365 Sales | $4/mo | No | Yes |
| GoTo Contact Center | $29.95/mo | No | No |
| Five9 Interaction Analytics | $119/mo | No | No |
| Zoho Analytics | $24/mo | Yes | Yes |
| Chatdrill | $35/mo | Yes | No |
| Level AI Contact Center Analytics | — | No | No |