Zethic Last Mile Logistics Platform

Spec sheet

Purpose

The platform plans last-mile delivery routes around capacity, time windows, shift length and other operating constraints.Read 12 Oct 2026 · zethic.com

Intended users

Listed use cases include direct-to-consumer fulfilment, fashion and apparel returns, third-party logistics, and bulky or appliance deliveries.Read 12 Oct 2026 · zethic.com

Deployment

The platform can run as a managed service in a regional tenancy or be deployed into the customer's own cloud account.Read 12 Oct 2026 · zethic.com

Integrations

The page lists Shopify, WooCommerce, Magento, marketplace shipment feeds, custom OMS via API, WMS platforms, SAP and Oracle ERP, and inventory masters.Read 12 Oct 2026 · zethic.com

Security

Zethic states that data is encrypted with AES-256 at rest and TLS 1.3 in transit, and that ePOD photos and signatures use short-lived signed URLs.Read 12 Oct 2026 · zethic.com

Compliance

The page lists ISO 27001 controls and GDPR-aligned handling, says SOC 2 Type II is in progress, and notes PCI DSS via payment partners.Read 12 Oct 2026 · zethic.com

Headquarters

Bengaluru, IndiaRead 19 Oct 2026 · zethic.com

Analytics

The control tower flags slipping routes, breached stops, and unexpected dwell, and reports first-attempt rate, cost per drop, and ETA accuracy.Read 11 Oct 2026 · zethic.com

API access

YesRead 24 Sep 2026 · zethic.com

API and data exchange

The FAQ says shipments can arrive over an API, channel connector, or bulk file import, while webhooks return status, proof-of-delivery artifacts, and return events.Read 11 Oct 2026 · zethic.com

API and events

The platform supports shipments via API, channel connector or bulk file import, with webhooks for status, proof-of-delivery artefacts and return events.Read 12 Oct 2026 · zethic.com

Control tower

A live board flags slipping routes, SLA-breaching stops and unexpected dwell, and reports first-attempt rate, cost per drop and ETA accuracy by route, hub and driver.Read 12 Oct 2026 · zethic.com

Customer notifications

YesRead 24 Sep 2026 · zethic.com

Customer visibility

Recipients can use a tracking page with a narrowing ETA, driver map and self-serve rescheduling, with alerts over SMS, email or WhatsApp.Read 12 Oct 2026 · zethic.com

Delivery proof

The driver app supports signature, photo, OTP or barcode/QR scan proof with location and timestamp, plus cash-on-delivery collection.Read 12 Oct 2026 · zethic.com

Dispatch management

YesRead 24 Sep 2026 · zethic.com

Driver execution

Drivers receive sequenced manifests and can capture signature, photo, OTP, or barcode/QR proof of delivery with GPS coordinates and a timestamp.Read 11 Oct 2026 · zethic.com

Live delivery tracking

YesRead 24 Sep 2026 · zethic.com

Maker and location

Zethic describes its studio as based in Bengaluru.Read 11 Oct 2026 · zethic.com

Pilot

Zethic offers a single-hub shadow pilot that compares route density and first-attempt rate alongside the current planning process.Read 12 Oct 2026 · zethic.com

Pricing

The product page directs visitors to book a demo and says pilot pricing is scoped to one hub; it does not state a price.Read 12 Oct 2026 · zethic.com

Pricing and pilot

The page says pricing and an integration approach are scoped to a single-hub pilot; it does not display a price.Read 11 Oct 2026 · zethic.com

Proof of delivery

photo_and_signatureRead 24 Sep 2026 · zethic.com

Recipient visibility

Recipients can view a tracking page with a narrowing ETA and driver map, reschedule delivery, and receive alerts by SMS, email, or WhatsApp.Read 11 Oct 2026 · zethic.com

Returns

Customer returns, exchange pickups, and return-to-origin consignments can be planned onto forward delivery routes and tracked through hub grading and return to stock.Read 11 Oct 2026 · zethic.com

Reverse logistics

Customer returns, exchange pickups and return-to-origin consignments can be planned onto forward delivery routes and tracked through hub grading back to stock.Read 12 Oct 2026 · zethic.com

Route planning

Route optimisation accounts for vehicle capacity, service time per stop, customer time windows, driver shift hours, zone skills and hub cut-offs.Read 12 Oct 2026 · zethic.com

Where Specifiction places it

• Delivery Management Software#74 of 937.3