Zipline

Spec sheet

Product

Zipline brings frontline communications, task management, learning, resources, and reporting together in a retail operations platform.Read 3 Oct 2026 · getzipline.com

Integrations

Named integrations include UKG, Legion, Dayforce, Adobe Learning Manager, Docebo, ServiceNow, ServiceChannel, Jira, Medallia, Tableau, PowerBI, and MetaBase.Read 3 Oct 2026 · getzipline.com

Security

Zipline states it maintains SOC 2 Type II compliance, has GDPR and CCPA privacy programs, and receives an annual independent third-party penetration test.Read 3 Oct 2026 · getzipline.com

Support

Zipline lists a dedicated account manager, a 24/7 knowledge base, in-app human technical support, training, and implementation help.Read 3 Oct 2026 · getzipline.com

Founded

2014Read 28 Sep 2026 · getzipline.com

Communication

Employee communication tools help business and store leaders engage and communicate with frontline teams.Read 3 Oct 2026 · getzipline.com

Company background

Zipline says it was born from co-founder Melissa Wong’s frustration with a task management platform after her work in retail operations and communications.Read 3 Oct 2026 · getzipline.com

Hosting and uptime

Zipline describes itself as fully cloud-based SaaS and states a 99.95% uptime guarantee.Read 3 Oct 2026 · getzipline.com

Intended customers

Zipline presents itself as a retail operations platform for retail stores, grocery stores, restaurants, convenience stores, spa and wellness brands, vision and hearing care, and vet clinics.Read 3 Oct 2026 · getzipline.com

Knowledge base

The knowledge base gives frontline employees access to handbooks, standard operating procedures, planograms, and product information.Read 3 Oct 2026 · getzipline.com

Open APIs

Zipline says its open APIs support custom integrations and automation with existing retail systems.Read 3 Oct 2026 · getzipline.com

Pricing model

The maker says pricing is custom, scales with the brand, and charges only for selected modules; the page directs visitors to contact Zipline for pricing.Read 3 Oct 2026 · getzipline.com

Store audits

Store audits are designed to streamline store visits and standardize execution across frontline workers and executives.Read 3 Oct 2026 · getzipline.com

Task management

Employees can understand, prioritize, and complete daily tasks through the task management tools.Read 3 Oct 2026 · getzipline.com

Plans and prices

Every Zipline plan and price →

Where Specifiction places it

• Retail Store Operations Software#25 of 286.8
• Franchisee Management Software#10 of 106.8