1CRM vs Freshdesk Omni (formerly Freshworks Customer Service Suite)
1CRM
1crm.comFreshdesk Omni (formerly Freshworks Customer Service Suite)
freshworks.comSide by side
| Figure | 1CRM | Freshdesk Omni (formerly Freshworks Customer Service Suite) |
|---|---|---|
| Price from | $1.08/mo | $29/mo |
| Free plan | Yes | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | — |
| macOS | Yes | — |
| Linux | Yes | — |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | — |
| Self-hosted | Yes | — |
| Plans published | 18 | 2 |
| Spec score · Customer Service CRM Software | 9.5 (#1) | 6.9 (#18) |
| Founded | 2005 | 2010 |
| Headquarters | Victoria, British Columbia, Canada | San Mateo, California, United States |
Plans
1CRM
- Startup (cloud subscription)$13 a year
- Startup (cloud subscription, month-to-month)$15 a month
- Startup (free on-premise)Free
- Startup+ (annual)$20 a year
- Startup+ (month-to-month)$23 a month
- Professional (annual)$29 a year
- Professional (month-to-month)$33 a month
- Enterprise (annual)$34 a year
- Enterprise (month-to-month)$39 a month
- Startup Cloud annual$13 a month
Freshdesk Omni (formerly Freshworks Customer Service Suite)
- Freshdesk Omni Growth$29 a month
- Freddy AI Agent session pack$49 a month
Freshdesk Omni (formerly Freshworks Customer Service Suite) pricing →
In their own words
1CRM
1CRM is customer relationship management software for sales and marketing work, with a visual sales pipeline and marketing automation. It provides a mobile app and runs on the web, Windows, macOS, Linux, iOS and Android. The free on-premise Startup plan allows up to three users, 300 accounts, 750 targets, leads or contacts, and 1 GB of storage per user. Cloud Startup costs $13 a year per user when billed annually, or $15 a month per user month-to-month. Startup+ allows up to 10 users and costs $20 a year per user billed annually or $23 a month per user month-to-month. Professional and Enterprise cloud plans allow unlimited users, accounts and targets, leads or contacts; annual per-user rates are 29.00 USD and $34 a year. Professional and Enterprise on-premise perpetual licenses are also listed at $405 a month and $585 a month, respectively. 1CRM was founded in 2005 and is headquartered in Victoria, British Columbia, Canada.
Freshdesk Omni (formerly Freshworks Customer Service Suite)
Freshdesk Omni (formerly Freshworks Customer Service Suite) has no write-up on Specifiction yet; its figures are above.