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SPECIFICTION
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Agentforce IT Service vs iTop

Agentforce IT Service

salesforce.com

iTop

itophub.io

Side by side

FigureAgentforce IT ServiceiTop
Price from$15/moFree
Free plan—Yes
Free trial——
Open source—Yes
WebYesYes
Windows—Yes
macOS—Yes
Linux—Yes
API—Yes
Self-hosted—Yes
Plans published64
Spec score · IT Problem Management Software6.9 (#32)8.8 (#9)

Plans

Agentforce IT Service

  • AI Agent for Employees$15 a month
  • IT Service Desk - Enterprise Edition$75 a month
  • IT Service Desk - Unlimited Edition$150 a month
  • Add-On: Agentforce for Service$125 a month
  • CMDB Enterprise$1,000 a month
  • Hardware Asset Management$200 a month

Agentforce IT Service pricing →

iTop

  • CommunityFree
  • CommunityFree
  • AtelierPriced on request
  • ForgePriced on request

iTop pricing →

In their own words

Agentforce IT Service

Agentforce IT Service has no write-up on Specifiction yet; its figures are above.

Visit salesforce.com

iTop

iTop has no write-up on Specifiction yet; its figures are above.

Visit itophub.io