Agile CRM vs Nutshell
Agile CRM
agilecrm.com
Nutshell
nutshell.comSide by side
| Figure | Agile CRM | Nutshell |
|---|---|---|
| Price from | $8.99/mo | $1.08/mo |
| Free plan | Yes | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Plans published | 12 | 15 |
| Spec score · Customer Relationship Management - Small Business Software | 9.5 (#1) | 8.8 (#11) |
| Spec score · Small Business CRM | 9.5 (#1) | 8.7 (#14) |
| Spec score · CRM Software | 9.4 (#8) | 9.3 (#11) |
| Spec score · CRM for small business | 9.3 (#6) | 9.0 (#12) |
| Email sync | Yes | Yes |
| Founded | 2013 | 2009 |
| Free plan | Yes | No |
| Integrations | The vendor highlights integrations with Twitter, Facebook, Google Apps, Twilio, RingCentral and LinkedIn; plans also list Google, Shopify and Stripe sync. | Nutshell says it connects with more than 5,000 applications through native, marketplace, Zapier and open-API options. |
| Marketing automation | Marketing workflows are built with a drag-and-drop designer supporting multi-step campaigns. | Yes |
| Mobile app | Yes | Yes |
| Rating on Apple App Store | 1.6 out of 5 from 33 ratings | 3.1 out of 5 from 85 ratings |
| Rating on Capterra | 4.1 out of 5 from 526 reviews | 4.4 out of 5 from 625 reviews |
| Rating on G2 | 4.0 out of 5 from 368 reviews | 4.3 out of 5 from 1,455 reviews |
| Rating on Gartner Peer Insights | 4.5 out of 5 from 4 reviews | 4.3 out of 5 from 57 reviews |
| Rating on GetApp | 4.1 out of 5 from 522 reviews | 4.4 out of 5 from 625 reviews |
| Rating on Trustpilot | 4.6 out of 5 from 1,775 reviews | 4.3 out of 5 from 67 reviews |
| Visual sales pipeline | Yes | Yes |
| Security | The pricing FAQ says customer data is stored in a separate database on Google Cloud and states a 99.5% uptime guarantee on paid plans. | Customer data is stored on Amazon Web Services, encrypted at rest and accessed through 256-bit TLS 1.2; billing data is handled by a PCI-compliant provider. |
Plans
Agile CRM
- FreeFree
- Starter$8.99 a month
- Regular$29.99 a month
- Enterprise$47.99 a month
- FreeFree
- FREEFree
- Starter$8.99 a month
- STARTER$8.99 a month
- Regular$29.99 a month
- REGULAR$29.99 a month
Nutshell
- Foundation$13 a month
- Growth$25 a month
- Pro$42 a month
- Business$59 a month
- Enterprise$79 a month
- Email marketing add-on$5 a month
- Foundation$13 a year
- SMS add-on$15 a month
- Engagement add-on$16 a month
- Growth$25 a year
In their own words
Agile CRM
Agile CRM combines sales enablement, marketing automation, and customer service in one CRM platform. Sales tools cover contact and deal management, lead scoring, appointment scheduling, telephony, and sales reporting. Marketing features include campaign automation, email campaigns and tracking, landing pages, web engagement, and mobile marketing. Service tools include helpdesk ticketing, groups, labels, canned responses, views, activities, and reports. Android and iOS apps support managing contacts, sending campaigns, and making calls. Listed integrations include Twitter, Facebook, LinkedIn, Zendesk, HelpScout, and LiveHelpNow; developer resources include REST and language APIs, webhooks, and single sign-on integration. The Free plan costs nothing and allows up to 10 users and 1,000 contacts and companies. Starter costs $8.99 a month and includes 5,000 API calls per day. Higher plans add features such as two-way telephony and call recording. The pricing FAQ states a 99.5% uptime guarantee on paid plans. Agile CRM describes its offering as a sales and marketing solution for small and medium-sized businesses.