Agile CRM vs Pipedrive
Agile CRM
agilecrm.com
Pipedrive
pipedrive.comSide by side
| Figure | Agile CRM | Pipedrive |
|---|---|---|
| Price from | $8.99/mo | $14/mo |
| Free plan | Yes | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Plans published | 12 | 4 |
| Spec score · Customer Relationship Management - Small Business Software | 9.5 (#1) | 8.7 (#13) |
| Spec score · Small Business CRM | 9.5 (#1) | 8.6 (#15) |
| Spec score · CRM Software | 9.4 (#8) | 9.3 (#9) |
| Spec score · CRM for small business | 9.3 (#6) | 9.3 (#5) |
| Company history | The company page says Agile CRM launched in 2013 and names Manohar Chapalamadugu as its founder and CEO. | Pipedrive says its founders began building the CRM in an Estonian garage in 2010. |
| Email sync | Yes | Yes |
| Founded | 2013 | 2010 |
| Free plan | Yes | No |
| Integrations | The vendor highlights integrations with Twitter, Facebook, Google Apps, Twilio, RingCentral and LinkedIn; plans also list Google, Shopify and Stripe sync. | Pipedrive advertises more than 500 Marketplace integrations, including Google Workspace, Zoom, Zapier and Slack. |
| Marketing automation | Marketing workflows are built with a drag-and-drop designer supporting multi-step campaigns. | Yes |
| Mobile app | Yes | Yes |
| Mobile apps | Agile CRM offers mobile apps for Android and iOS for tasks such as managing contacts, sending campaigns, and making calls. | The iOS and Android apps provide contacts, deal history, tasks, notes, calling, maps and offline synchronization. |
| Rating on Apple App Store | 1.6 out of 5 from 33 ratings | 3.7 out of 5 from 675 ratings |
| Rating on Capterra | 4.1 out of 5 from 526 reviews | 4.5 out of 5 from 3,064 reviews |
| Rating on G2 | 4.0 out of 5 from 368 reviews | 4.3 out of 5 from 5,149 reviews |
| Rating on Gartner Peer Insights | 4.5 out of 5 from 4 reviews | 4.3 out of 5 from 377 ratings |
| Rating on GetApp | 4.1 out of 5 from 522 reviews | 4.5 out of 5 from 3,062 reviews |
| Rating on Trustpilot | 4.6 out of 5 from 1,775 reviews | 4.4 out of 5 from 3,466 reviews |
Plans
Agile CRM
- FreeFree
- Starter$8.99 a month
- Regular$29.99 a month
- Enterprise$47.99 a month
- FreeFree
- FREEFree
- Starter$8.99 a month
- STARTER$8.99 a month
- Regular$29.99 a month
- REGULAR$29.99 a month
In their own words
Agile CRM
Agile CRM combines sales enablement, marketing automation, and customer service in one CRM platform. Sales tools cover contact and deal management, lead scoring, appointment scheduling, telephony, and sales reporting. Marketing features include campaign automation, email campaigns and tracking, landing pages, web engagement, and mobile marketing. Service tools include helpdesk ticketing, groups, labels, canned responses, views, activities, and reports. Android and iOS apps support managing contacts, sending campaigns, and making calls. Listed integrations include Twitter, Facebook, LinkedIn, Zendesk, HelpScout, and LiveHelpNow; developer resources include REST and language APIs, webhooks, and single sign-on integration. The Free plan costs nothing and allows up to 10 users and 1,000 contacts and companies. Starter costs $8.99 a month and includes 5,000 API calls per day. Higher plans add features such as two-way telephony and call recording. The pricing FAQ states a 99.5% uptime guarantee on paid plans. Agile CRM describes its offering as a sales and marketing solution for small and medium-sized businesses.
Pipedrive
Pipedrive is paid sales software centered on a visual pipeline for managing leads and sales activity. It runs on the web and has iOS and Android apps, with email sync, marketing automation, AI features and a mobile app listed. Lite combines lead, calendar and pipeline management with AI-powered report creation, meeting intelligence and more than 500 integrations. Growth adds full email sync with tracking, automations and nurturing sequences, subscription and forecast reports, a meeting scheduler and a contacts timeline. Premium adds lead generation and routing, custom scoring, company data enrichment, AI-powered multi-email tools, contracts and e-signatures. Ultimate includes account security rules and alerts, phone and email data enrichment, a sandbox testing account and extended phone support. Pipedrive has no free plan but offers a 14-day trial. The maker was founded in 2010 and is headquartered in New York, United States.