Avaya Experience Platform vs XPhone Connect
| Avaya Experience Platform | XPhone Connect | |
|---|---|---|
| Free plan | No | |
| Paid from | $48/mo | |
| Platforms | api, self-hosted, Web | Android, api, iOS, macOS, self-hosted, Windows |
| Free plan | No | |
| Paid from | 48 /user/mo | |
| Inbound calling | Yes | |
| Outbound dialer | Yes | |
| IVR builder | Yes | |
| Digital channel scope | omnichannel | |
| Workforce management | Yes | |
| Screen pop | Yes | |
| Click-to-dial | Yes | |
| In-call controls | Yes | |
| Deployment | hybrid | |
| CRM integrations | Act!, CAS genesisWorld, CATCH, cobra ADRESS PLUS, CustomerOne, Freshsales, HubSpot, Immoware24, Microsoft Dynamics 365, monday, Nimble, Pipedrive, Sage, Salesforce Lightning, SmartWe, STEPS, SugarCRM, Zoho | |
| Supported phone systems | Cisco, Avaya, Mitel, Unify, Deutsche Telekom, Alcatel-Lucent |
Listed together in Best Computer Telephony Integration Software