Bookwhen vs Momence
Bookwhen
bookwhen.com
Momence
momence.comSide by side
| Figure | Bookwhen | Momence |
|---|---|---|
| Price from | $13.33/mo | — |
| Free plan | Yes | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | Yes | — |
| Plans published | 8 | 1 |
| Spec score · Class Registration Software | 9.1 (#1) | 8.0 (#7) |
| Spec score · Class Scheduling Software | 9.1 (#3) | 8.0 (#16) |
| Spec score · Booking Tools | 9.1 (#4) | 8.1 (#18) |
| Headquarters | Oxford, England, United Kingdom | San Francisco, California, United States |
| Integrations | Officially available integrations include Zoom, YouTube, Vimeo, Bookwhen API, OpenActive, Stripe and PayPal, with Apple/Google Pay and Klarna available through Stripe. | The help center lists integrations and connections including Zoom, Mailchimp, ClassPass, Xero, QuickBooks, Zapier, Google Analytics, and Kisi. |
| Payments | The product supports online gateways and offline pay-later bookings, with Stripe, PayPal and WorldPay listed for payments. | Momence supports online and in-person payments, saved payment methods, and payment plans. |
| Support | The company says customers can reach support by in-app chat or email during regular business hours, with an average response time under 10 minutes. | Momence advertises 24/7 support by email, chat, and phone, with chat access and phone support available to host accounts after login. |
Plans
Bookwhen
- FreeFree
- Lite$16 a month
- Standard$29 a month
- Plus$59 a month
- Lite$160 a year
- Standard$290 a year
- Plus$590 a year
- EnterprisePriced on request
In their own words
Bookwhen
Bookwhen is an online booking system for classes, courses, events, activities and experiences. Organizers can publish booking pages, schedule recurring events, offer multiple ticket types and manage group bookings. Custom forms, waiting lists, discounts and passes add options for handling registrations. Customers can pay online through Stripe, PayPal or WorldPay, or use offline payment options; payment providers charge separate processing fees. Bookwhen says free bookings and bookings marked paid offline carry no fee. Pages can be embedded in websites built with WordPress, Wix or Squarespace. The service can create Zoom meetings automatically and embed YouTube or Vimeo videos on secure attendee pages. Its API provides event data for website integration, while calendar sync is one-way. Bookwhen describes its web app as mobile-first and designed for mobile and tablet use. The Free plan allows 50 bookings per month, one team member and one booking page, for free events only. Paid plans start at $16 per month. The company is based in Oxford, England.
Momence
Momence combines bookings, payments, marketing, customer communication, and business operations for fitness and wellness businesses. It supports scheduling classes, appointments, workshops, events, and other experiences, with configurable availability, booking rules, capacity, pricing, and staff assignments. Its Inbox handles two-way SMS, in-app messages, email, Instagram DMs, and Facebook DMs. Sequences automate customer journeys based on activity such as new purchases, missed classes, or inactivity, and an AI Inbox Agent can handle routine questions and eligible booking or membership requests before escalating cases that need a person. Payments can be made online or in person, with saved payment methods and payment plans. The free customer app supports booking, but customers cannot search for other businesses in it. Momence is available on Android, iOS, and web, and businesses can activate a 14-day free trial by switching to a Studio Account in Settings. Pricing is tailored to each business and available by quote. Momence says its full platform is not HIPAA compliant; intake forms are not HIPAA compliant and should not be used to store medical PHI.