CommCare vs NECX
CommCare
commcare.dimagi.comNECX
necx.orgSide by side
| Figure | CommCare | NECX |
|---|---|---|
| Price from | $100/mo | — |
| Free plan | Yes | — |
| Free trial | Yes | — |
| Open source | Yes | — |
| Web | Yes | Yes |
| Android | Yes | — |
| API | Yes | — |
| Self-hosted | Yes | — |
| Plans published | 6 | 7 |
| Spec score · Social Work Case Management | 9.1 (#1) | 7.5 (#10) |
| Case management | Each client, household or entity can have a longitudinal record that persists across visits and form submissions. | Intake creates a client record that can hold notes, documents, tasks, referrals, and reporting data. |
| Founded | 2002 | 2021 |
| Headquarters | Cambridge, Massachusetts, United States | NECX Labs Inc. lists its address as 10300 Eaton Place, Suite 440, Fairfax, Virginia 22030. |
| Security | CommCare states that it is audited against SOC 2 Type 2, HIPAA and GDPR requirements, with encrypted data and third-party testing. | The site describes tenant isolation, encrypted transport, role-based access, and an immutable audit trail, and says security documentation is available under NDA. |
| Support | Support resources include documentation, an academy, community forum and direct assistance; TrustRadius lists phone and live chat for paid plans but not the free tier. | Priority support is included with the Complete plan. |
Plans
CommCare
- Free EditionFree
- Free EditionFree
- Standard$100 a month
- Pro$500 a month
- Advanced$1,000 a month
- EnterprisePrice not published
NECX
- Pay-as-you-go hotline overagePrice not published
- +1,000 hotline minutesPrice not published
- +2,500 hotline minutesPrice not published
- +5,000 hotline minutesPrice not published
- Core$9,600 a year
- Complete$14,400 a year
- Coalition / Regional CustomPriced on request
In their own words
CommCare
CommCare is a digital platform for frontline work that supports data collection, service delivery and case management. Its no-code builder lets teams assemble apps using drag-and-drop forms, skip logic, case configuration, multilingual forms, referrals and reporting. The Android app operates fully offline and synchronizes when a connection returns; workflows can also run in browser-based web apps, and both formats can connect to two-way SMS. Integration options include exports, OData feeds, data-forwarding tools, third-party connectors and REST APIs, including connections to Power BI, Tableau, DHIS2, Salesforce and Azure. The API can read and write cases, forms and users and automate submissions and updates. CommCare is open source: the web platform uses a BSD license and the Android app an Apache 2.0 license. The free testing edition includes one project space and five mobile workers. Standard costs $100 a month billed annually; Pro is $500 a month billed annually; Advanced is $1,000 a month billed annually; Enterprise starts at $4,000 a month.