Connecteam vs When I Work

Connecteam is a workforce management app for deskless employees, combining communications, daily operations and training. Its Operations Hub includes a time clock, job scheduling, forms and quick tasks. The Communications Hub brings together chat, updates, a directory, surveys, events, a knowledge base and help desk tools. The HR & Skills Hub covers time off, courses, quizzes, documents, recognition, rewards, hiring, onboarding and an org chart. It runs on Android, iOS and the web, and is optimized for smartphones and desktop computers. Supported mobile versions are Android 6.0 or later and iOS 15.5 or later; the app requires an internet connection and cannot currently be used offline. Listed integrations include ADP Workforce Now, Gusto, QuickBooks Online, Xero, Bamboo HR, Lightspeed Restaurant K series, Square and Wix. Businesses with fewer than 10 employees can use the free Small Business Plan. Basic hub plans start at $29 a month billed yearly for the first 30 users, and a 14-day trial is offered without a credit card.

When I Work brings employee scheduling, shift swaps, team messaging, and time tracking together for shift-based workplaces. Auto scheduling assigns shifts using staff availability and qualifications, and managers can oversee multiple stores, departments, or job sites from one dashboard. The time clock tracks attendance, breaks, and time off, while staff can message without sharing phone numbers. It runs on the web, Android, and iOS. Essentials costs $2.50 a month billed per user per month; Pro is $5 a month billed per user per month; Premium is $8 a month billed per user per month. A 14-day trial offers complete access and requires no credit card, but there is no free plan. API key access, webhooks, and SAML/SSO are included in Premium. When I Work says it uses AWS, TLS, daily backups, multiple-disk writes, and mobile two-step verification. It does not offer an SLA, although its hosting partners guarantee 99.9% uptime.