CounSol vs ICANotes
CounSol
counsol.comICANotes
icanotes.comSide by side
| Figure | CounSol | ICANotes |
|---|---|---|
| Price from | $49.95/mo | $20/mo |
| Free plan | — | Yes |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Plans published | 4 | 10 |
| Spec score · Therapy Notes Software | 8.2 (#1) | 8.1 (#2) |
| Spec score · Mental Health EHR Software | 8.2 (#2) | 8.0 (#3) |
| Spec score · Mental Health & Therapy Practice Software | 8.2 (#2) | 8.1 (#3) |
| Spec score · Therapy Software | 8.2 (#2) | 8.0 (#3) |
| Spec score · Therapy Scheduling Software | 8.0 (#13) | 7.9 (#15) |
| Security | CounSol states that its servers are in a Tier-IV data center with SSAE16, HITRUST, ISO 27001 and PCI 2.0 compliance, using SSL with 256-bit encryption and hourly encrypted backups. | The security page says ICANotes maintains HIPAA compliance and describes encrypted transmitted data, user authentication, access controls, and audit logs. |
| Support | Each account receives a personal account manager, with support available by online chat, email and phone. | The About page advertises live onboarding, training, and 24/7 assistance. |
Plans
CounSol
- Standard$49.95 a month
- Standard Plus$59.95 a month
- Premium$64.95 a month
- Premium Plus$69.95 a month
ICANotes
- Non-Clinical UsersFree
- Telehealth add-on$20 a month
- Part-Time Notes Only$35 a month
- Part-Time Non-Prescribing$45 a month
- AI Scribe add-on$49 a month
- Full-Time Notes Only$55 a month
- Full-Time Non-Prescribing$75 a month
- Part-Time Prescribing$138 a month
- Full-Time Prescribing$213 a month
- Text RemindersPriced on request
In their own words
ICANotes
ICANotes is a web-based electronic health record platform for behavioral health clinicians and practices. Its customizable, menu-driven documentation covers assessments, progress notes, treatment plans, SOAP, BIRP and DAP notes, group therapy notes, and discharge summaries. The platform describes an ambient AI scribe that listens to sessions and creates notes. Practice tools include scheduling, automated reminders, a patient portal, secure messaging, telehealth, billing, and e-prescribing, alongside more than 100 clinical rating scales and assessment tools. Listed connections span labs, clearinghouses, health information exchanges, interoperability, and PDMPs, with examples including LabCorp, Quest, Availity, Waystar, and ClaimMD. ICANotes says it maintains HIPAA compliance and describes encrypted transmitted data, user authentication, access controls, and audit logs. The company says the product is built exclusively for psychiatry, therapy, and addiction treatment. A 30-day trial requires no credit card, but e-prescribing and insurance claim submission are unavailable during the trial. ICANotes+ requires a three-month commitment, then may be canceled with 15 days’ notice. The platform is web-only; the company advertises live onboarding, training, and 24/7 assistance.