EspoCRM vs Pipedrive
EspoCRM
espocrm.com
Pipedrive
pipedrive.comSide by side
| Figure | EspoCRM | Pipedrive |
|---|---|---|
| Price from | $15/mo | $14/mo |
| Free plan | Yes | — |
| Free trial | Yes | Yes |
| Open source | Yes | — |
| Web | Yes | Yes |
| Windows | Yes | — |
| macOS | Yes | — |
| Linux | Yes | — |
| iOS | — | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Self-hosted | Yes | — |
| Plans published | 4 | 4 |
| Spec score · CRM Software | 9.4 (#5) | 9.3 (#9) |
| Spec score · Sales Force Automation Software | 9.3 (#4) | 8.7 (#16) |
| Spec score · Sales CRM Software | 9.3 (#3) | 8.8 (#12) |
| Spec score · Mac CRM | 9.2 (#4) | 8.7 (#14) |
| Spec score · Professional Services CRM Software | 9.2 (#5) | 8.6 (#14) |
| Spec score · Customer Relationship Management - Midmarket Software | 9.3 (#4) | 8.7 (#11) |
| Spec score · Customer Relationship Management - Small Business Software | 9.2 (#5) | 8.7 (#13) |
| Spec score · Small Business CRM | 9.2 (#6) | 8.6 (#15) |
| Spec score · CRM for small business | 9.2 (#8) | 9.3 (#5) |
| AI features | Yes | Yes |
| API | EspoCRM exposes a REST API with OpenAPI support, API authentication and webhook capabilities. | Every plan includes a free REST API token, webhooks, OAuth 2.0, OpenAPI specifications and Postman or Insomnia support. |
| Automation | Workflows, scheduled workflows, webhooks and BPMN 2.0 process modeling automate business actions. | Workflow automation can create activities, send follow-ups and run personalized email sequences. |
| Email sync | No | Yes |
| Founded | 2011 | 2010 |
| Free plan | Yes | No |
| Free trial | Yes | Yes |
| Headquarters | Austin, Texas, USA | Pipedrive lists Pipedrive Inc. at 530 Fifth Avenue in New York as its headquarters. |
| Integrations | Official integrations cover Google, Outlook, Zoom, Stripe, Mailchimp, maps and supported VoIP providers; Zapier and Make can also connect it to other services. | Pipedrive advertises more than 500 Marketplace integrations, including Google Workspace, Zoom, Zapier and Slack. |
| Marketing automation | Yes | Yes |
| Praise: usability | SourceForge reviewers describe the interface as intuitive, fast, uncluttered and easy to navigate. | Independent reviewers repeatedly praise the intuitive interface, visual drag-and-drop pipeline, quick setup and straightforward sales workflow. |
| Rating on G2 | 4.5 out of 5 from 29 reviews | 4.3 out of 5 from 5,149 reviews |
| Rating on Trustpilot | 3.6 out of 5 from 23 reviews | 4.4 out of 5 from 3,466 reviews |
| Rating on TrustRadius | 10 out of 10 from 1 review | 8.6 out of 10 from 520 reviews and ratings |
Plans
EspoCRM
- Basic$15 a month
- Enterprise$25 a month
- Ultimate$69 a month
- Self-hosted CommunityFree
In their own words
Pipedrive
Pipedrive is paid sales software centered on a visual pipeline for managing leads and sales activity. It runs on the web and has iOS and Android apps, with email sync, marketing automation, AI features and a mobile app listed. Lite combines lead, calendar and pipeline management with AI-powered report creation, meeting intelligence and more than 500 integrations. Growth adds full email sync with tracking, automations and nurturing sequences, subscription and forecast reports, a meeting scheduler and a contacts timeline. Premium adds lead generation and routing, custom scoring, company data enrichment, AI-powered multi-email tools, contracts and e-signatures. Ultimate includes account security rules and alerts, phone and email data enrichment, a sandbox testing account and extended phone support. Pipedrive has no free plan but offers a 14-day trial. The maker was founded in 2010 and is headquartered in New York, United States.