Eventbrite vs Luma
Eventbrite
eventbrite.comLuma
luma.comSide by side
| Figure | Eventbrite | Luma |
|---|---|---|
| Price from | $15/mo | $50/mo |
| Free plan | Yes | Yes |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Plans published | 8 | 14 |
| Spec score · Event Management Software | 9.4 (#1) | 9.1 (#16) |
| Spec score · Event Website Builders | 9.2 (#2) | 8.9 (#6) |
| Check-in | The Organizer app scans QR-code tickets, supports manual lookup, validates or checks out attendees and shows live attendance information. | Hosts can scan ticket QR codes or search attendees by name, with cohosts able to help manage check-in. |
| Documentation | The API help article directs developers to comprehensive v3 documentation covering endpoint spelling, parameters and common integration issues. | Luma publishes a Help Center, API reference, endpoint examples, API conventions, format guides, and troubleshooting material. |
| Free plan | Yes | Yes |
| Headquarters | San Francisco, California, United States | San Francisco, California, United States |
| Integrations | The Zapier integration connects Eventbrite attendee data to more than 4,000 apps, including Mailchimp, Salesforce, HubSpot, Google Sheets, Slack and Asana. | Official integrations include Zapier and Zoom attendance tracking; Enterprise adds native HubSpot and Salesforce integrations. |
| Rating on Apple App Store | 4.9 out of 5 from 1.8 million ratings | 4.9 out of 5 from 19K ratings. |
| Rating on Capterra | 4.6 out of 5 from 5,832 reviews | 0.0 out of 5 from 0 reviews. |
| Rating on Google Play | 3.6 out of 5 from about 5,320 reviews for Eventbrite Organizer | 4.9 out of 5 from 2.47K reviews. |
| Rating on TrustRadius | 7.1 out of 10 from 197 reviews and ratings | 9.9 out of 10 from 12 reviews. |
| Security | Eventbrite states that it complies with PCI DSS 4.0.1 Level 1 as both a merchant and service provider. | Luma states that data is encrypted in transit and at rest, uses AWS and Cloudflare HSTS, performs static and dynamic vulnerability scanning, and maintains annual SOC 2 Type II audits. |
| Paid from | 69 | 59 |
| Ticketing | The platform supports timed entry, reserved seating, custom tickets, embedded checkout, promo codes, early-bird tickets and group tickets. | Organizers can create multiple ticket types, group purchases, coupons, donation-style pricing, and paid or free admission. |
| What it does | Eventbrite is a web and mobile marketplace where organizers create, promote, manage and sell tickets for events while attendees discover and book experiences. | Luma lets organizers create event pages, invite and register guests, sell tickets, communicate with attendees, and check people in. |
Plans
Eventbrite
- Free event publishingFree
- Eventbrite Premium$69 a month
- Free event publishingFree
- Free eventsFree
- Eventbrite Pro$15 a month
- Eventbrite Premium$69 a month
- Paid ticketingPrice not published
- Paid ticketingPrice not published
Luma
- Luma FreeFree
- Luma Plus$59 a month
- 10,000 weekly sends add-on$50 a month
- 25,000 weekly sends add-on$200 a month
- 50,000 weekly sends add-on$400 a month
- 75,000 weekly sends add-on$600 a month
- 100,000 weekly sends add-on$800 a month
- LumaFree
- Luma Plus 10,000 weekly sends add-on$50 a month
- Luma Plus 25,000 weekly sends add-on$200 a month
In their own words
Eventbrite
Eventbrite helps organizers create event pages, sell tickets, promote events, manage attendees, and review results. Promotion options include marketplace visibility, email campaigns, Facebook and Instagram ad tools, promo codes, smart audiences, and reporting; organizer tools also list AI event creation. The attendee app supports event discovery, registration, and ticket access on iPhone and Android. The Organizer app adds QR ticket scanning, check-in, and on-site ticket sales on iOS and Android. The app marketplace lists more than 100 apps, and documented integrations include Mailchimp and Zoom. The Zoom integration is limited to online, non-recurring events and does not support government Zoom accounts. Free event publishing costs nothing, with unlimited publishing and no ticket fees for free tickets. Eventbrite Premium costs $69 a month or $708 a year; availability varies by country. US fees for paid tickets are 3.7% plus $1.79 per ticket, with 2.9% per order for payment processing. Free events can be any size.
Luma
Luma is an event platform for managing registration, ticketing, attendee communications, and on-site check-in. Its tools include registration forms, an agenda builder, speaker profiles, attendee login, an attendee app, and attendee email. Hosts can use it on the web, iOS, and Android. The free plan allows unlimited events and guests per event, with 500 invitations or newsletters per week and three calendar admins. Luma Plus costs $59 a month, billed annually, and includes 5,000 invitations and newsletters per week and five calendar admins. Annual-billed add-ons cost $50 a month for 10,000 weekly sends, $200 a month for 25,000, $400 a month for 50,000, $600 a month for 75,000, or $800 a month for 100,000. An Enterprise plan is available by contacting Luma, with no price listed. Luma does not offer custom domains. The maker is headquartered in San Francisco, California.