Luma
luma.com
What it is
Luma is an event platform for managing registration, ticketing, attendee communications, and on-site check-in. Its tools include registration forms, an agenda builder, speaker profiles, attendee login, an attendee app, and attendee email. Hosts can use it on the web, iOS, and Android. The free plan allows unlimited events and guests per event, with 500 invitations or newsletters per week and three calendar admins. Luma Plus costs $59 a month, billed annually, and includes 5,000 invitations and newsletters per week and five calendar admins. Annual-billed add-ons cost $50 a month for 10,000 weekly sends, $200 a month for 25,000, $400 a month for 50,000, $600 a month for 75,000, or $800 a month for 100,000. An Enterprise plan is available by contacting Luma, with no price listed. Luma does not offer custom domains. The maker is headquartered in San Francisco, California.
Spec sheet
- What it does
- Luma lets organizers create event pages, invite and register guests, sell tickets, communicate with attendees, and check people in.Read 14 Oct 2026 · play.google.com
- Free plan
- YesRead 22 Sep 2026 · luma.com
- Paid from
- 59Read 22 Sep 2026 · luma.com
- Integrations
- Official integrations include Zapier and Zoom attendance tracking; Enterprise adds native HubSpot and Salesforce integrations.Read 14 Oct 2026 · help.luma.com
- Security
- Luma states that data is encrypted in transit and at rest, uses AWS and Cloudflare HSTS, performs static and dynamic vulnerability scanning, and maintains annual SOC 2 Type II audits.Read 14 Oct 2026 · luma.com
- Headquarters
- San Francisco, California, United StatesRead 28 Sep 2026 · luma.com
- API capabilities
- The API documentation covers programmatic event, guest, invitation, email, membership, registration, waitlist, and analytics management.Read 14 Oct 2026 · help.luma.com
- App privacy disclosure
- Google Play says the Android app may share app activity and app information/performance with third parties and may collect personal and financial information.Read 14 Oct 2026 · play.google.com
- Attendee app
- YesRead 22 Sep 2026 · luma.com
- Attendee email
- YesRead 22 Sep 2026 · luma.com
- Check-in
- Hosts can scan ticket QR codes or search attendees by name, with cohosts able to help manage check-in.Read 14 Oct 2026 · play.google.com
- Company founding
- Crunchbase says Luma was incorporated in 2020 and based in San Francisco, California.Read 14 Oct 2026 · crunchbase.com
- Company legal name
- Crunchbase lists the legal name as Luma, Inc., with Danqing Liu and Victor Pontis as founders.Read 14 Oct 2026 · crunchbase.com
- Company scale at funding
- The 2020 funding report said Luma had more than 10,000 hosts and over 500,000 attendees, and expected to hire three additional people by year-end.Read 14 Oct 2026 · news.crunchbase.com
- Documentation
- Luma publishes a Help Center, API reference, endpoint examples, API conventions, format guides, and troubleshooting material.Read 14 Oct 2026 · docs.luma.com
- Embedding
- Hosts can embed a registration button or event page, pass coupons and campaign parameters, preselect tickets, and forward purchase events to Google Analytics.Read 14 Oct 2026 · help.luma.com
- Event discovery
- The service provides a curated discovery feed for nearby technology, crypto, wellness, social, and community events.Read 14 Oct 2026 · play.google.com
- Event pages
- Hosts can create event pages with a cover image, name, location, time, description, theme, font, and accent color.Read 14 Oct 2026 · help.luma.com
- Funding
- Crunchbase News reported on December 7, 2020 that Luma raised a first $3 million seed round led by Maven Ventures and Venrock.Read 14 Oct 2026 · news.crunchbase.com
- Google Play app distribution
- The Android listing shows 100K+ downloads and identifies the developer as Luma Labs, Inc.Read 14 Oct 2026 · play.google.com
- Guest management
- The guest list supports status filtering, bulk updates, CSV export, approvals, refunds, waitlist handling, and QR check-in.Read 14 Oct 2026 · help.luma.com
- Invitations
- Luma sends invitations and newsletters through email, SMS, push notifications, and WhatsApp on supported plans.Read 14 Oct 2026 · luma.com
- Licence and hosting
- The reviewed documentation describes a hosted commercial service and API; it does not publish an open-source licence or self-hosting package.Read 14 Oct 2026 · docs.luma.com
- Limit: advanced ticketing
- Independent comparison material says Luma lacks native seating charts, reserved seating, advanced ticket rules, add-ons, memberships-as-products, and bundled products compared with more operational platforms.Read 14 Oct 2026 · tickettailor.com
- Limit: communication caps
- Ticket Tailor notes that recurring invitations, reminders, and follow-ups can push organizers beyond Luma’s weekly messaging allowances and into paid add-ons.Read 14 Oct 2026 · tickettailor.com
- Limit: marketing analytics
- Ticket Tailor reports that Luma’s hosted model makes adding tracking scripts difficult and limits direct GA4 or Meta Pixel integration for campaigns.Read 14 Oct 2026 · tickettailor.com
- Limit: pricing
- Ticket Tailor’s analysis says a £10,000 ticket-revenue example cost about £500 in Luma free-plan fees versus about £360 through its own credits model.Read 14 Oct 2026 · tickettailor.com
- Limit: scale
- Ticket Tailor says approval workflows and curated guest lists can become manual and harder to manage as registration volume grows.Read 14 Oct 2026 · tickettailor.com
- MCP server
- Luma offers a read-only MCP server for Claude or ChatGPT that works without a Plus subscription.Read 14 Oct 2026 · help.luma.com
- Memberships
- Luma supports monthly, yearly, or one-time memberships that can grant access to events.Read 14 Oct 2026 · help.luma.com
- Messaging
- Event blasts can target guests by registration status and ticket type and are delivered by email, SMS, and push notification.Read 14 Oct 2026 · help.luma.com
- Mobile support
- The Android app supports event creation, guest management, QR check-in, event chat, tickets, registrations, and waitlist actions; the mobile website exposes additional customization and analytics.Read 14 Oct 2026 · help.luma.com
- Onsite check-in
- YesRead 22 Sep 2026 · luma.com
- Payments
- Luma accepts cards, Apple Pay, Google Pay, and regional methods including iDEAL, Konbini, and PayNow.Read 14 Oct 2026 · luma.com
- Praise: community events
- Ticket Tailor says independent discussions repeatedly identify Luma as a strong fit for small, community-led events and meetups.Read 14 Oct 2026 · tickettailor.com
- Praise: design
- Ticket Tailor reports that reviewers consistently describe Luma event pages as clean, modern, minimal, and visually coherent.Read 14 Oct 2026 · tickettailor.com
- Praise: simplicity
- Ticket Tailor’s independent review says users repeatedly praise Luma for quick setup, low friction, and a simple experience.Read 14 Oct 2026 · tickettailor.com
- Public API
- The JSON API is hosted at public-api.luma.com, requires Luma Plus, uses calendar-scoped API keys, and has an unauthenticated OpenAPI 3.1 specification.Read 14 Oct 2026 · docs.luma.com
- Rating on Apple App Store
- 4.9 out of 5 from 19K ratings.Read 14 Oct 2026 · apps.apple.com
- Rating on Capterra
- 0.0 out of 5 from 0 reviews.Read 14 Oct 2026 · capterra.com
- Rating on Google Play
- 4.9 out of 5 from 2.47K reviews.Read 14 Oct 2026 · play.google.com
- Rating on TrustRadius
- 9.9 out of 10 from 12 reviews.Read 14 Oct 2026 · trustradius.com
- Registration forms
- YesRead 22 Sep 2026 · luma.com
- Ticketing
- Organizers can create multiple ticket types, group purchases, coupons, donation-style pricing, and paid or free admission.Read 14 Oct 2026 · help.luma.com
- Waitlists
- Waitlists support free and paid tickets, but hosts must manually approve people and crypto-priced tickets cannot use deferred-payment waitlists.Read 14 Oct 2026 · help.luma.com
- Webhooks
- Plus subscribers can receive signed real-time webhooks for event, guest, registration, refund, and ticket activity, with up to three exponential-backoff retries.Read 14 Oct 2026 · help.luma.com
Plans and prices
Strong points and limits
Strong points
- Unlimited events and guests per event on the free plan.
- Registration, ticketing, and check-in tools are listed.
- Available on web, iOS, and Android.
- Plus allows 5,000 weekly invitations and newsletters.
Limits
- The free plan allows 500 weekly invitations or newsletters.
- The free plan allows three calendar admins.
- Custom domains are not offered.
- Plus costs $59 a month, billed annually.
Who it suits
Luma suits event hosts who need registration, ticketing, attendee communications, and check-in. The free plan may fit hosts who can work within its weekly send and admin allowances.
Verdict
Luma covers event registration, ticketing, and attendee management across web and mobile platforms. Its free and paid tiers specify event, guest, admin, and weekly send allowances; custom domains are not available.
Where Specifiction places it
- Event Management Software#16 of 1819.1
- Event Website Builders#6 of 338.9