Humanitix vs Luma
Humanitix
humanitix.comLuma
luma.comSide by side
| Figure | Humanitix | Luma |
|---|---|---|
| Price from | $0.99/mo | $50/mo |
| Free plan | Yes | Yes |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Plans published | 6 | 14 |
| Spec score · Event Management Software | 9.4 (#3) | 9.1 (#16) |
| Free plan | Yes | Yes |
| Headquarters | Sydney, New South Wales, Australia | San Francisco, California, United States |
| Integrations | The help center lists integrations and guides for Mailchimp, Salesforce, HubSpot, Zapier, Meta Pixel and analytics platforms. | Official integrations include Zapier and Zoom attendance tracking; Enterprise adds native HubSpot and Salesforce integrations. |
| Licence and hosting | The API guide calls the API read-only; it does not state a software licence or describe a self-hosting option. | The reviewed documentation describes a hosted commercial service and API; it does not publish an open-source licence or self-hosting package. |
| Public API | Humanitix offers a read-only API to retrieve event, order, ticket and tag information for events owned by or shared with an account. | The JSON API is hosted at public-api.luma.com, requires Luma Plus, uses calendar-scoped API keys, and has an unauthenticated OpenAPI 3.1 specification. |
| Rating on Capterra | Capterra shows 5.0 out of 5 from 1 review. | 0.0 out of 5 from 0 reviews. |
| Security | Humanitix says it is hosted on AWS, payment processing is PCI DSS certified, and card data is not stored or handled by Humanitix. | Luma states that data is encrypted in transit and at rest, uses AWS and Cloudflare HSTS, performs static and dynamic vulnerability scanning, and maintains annual SOC 2 Type II audits. |
| Ticketing | Yes | Organizers can create multiple ticket types, group purchases, coupons, donation-style pricing, and paid or free admission. |
| Waitlists | The automated waitlist can release newly available tickets and notify people waiting. | Waitlists support free and paid tickets, but hosts must manually approve people and crypto-priced tickets cannot use deferred-payment waitlists. |
Plans
Humanitix
- Free eventsFree
- Standard$0.99 a month
- Charities & Schools$0.99 a month
- Charities & Schools$1, paid once
- Standard$2.10, paid once
- CustomPriced on request
Luma
- Luma FreeFree
- Luma Plus$59 a month
- 10,000 weekly sends add-on$50 a month
- 25,000 weekly sends add-on$200 a month
- 50,000 weekly sends add-on$400 a month
- 75,000 weekly sends add-on$600 a month
- 100,000 weekly sends add-on$800 a month
- LumaFree
- Luma Plus 10,000 weekly sends add-on$50 a month
- Luma Plus 25,000 weekly sends add-on$200 a month
In their own words
Humanitix
Humanitix is an event ticketing platform that dedicates all profits from booking fees to charity. Hosts can set up unlimited ticket types, reserved seating, merchandise sales, gift cards, invoicing and waitlists. Event management tools include audience emails, guest and refund handling, later ticket assignment, and sales reports and analytics. Promotion features include website ticket widgets, promotional and affiliate codes, email tools and accessibility features. Integration guides cover Mailchimp, Salesforce, HubSpot, Zapier, Meta Pixel, Google Tag Manager and analytics platforms. Its public read-only API retrieves event, order, ticket and tag information for events owned by or shared with an account. The free Humanitix for Hosts app on iOS and Android supports tracking, check-in and ticket sales. Check-in requires Android 7.0 or later or iOS 13.0 or later; Tap to Pay has additional device and operating-system requirements. Free events have no ticket fee. Standard charges $0.99 per paid ticket plus a 2.1% booking fee; Charities & Schools charges $0.99 per paid ticket plus a 1% booking fee. Payment processing is listed separately at 2.9% + $0.30.
Luma
Luma is an event platform for managing registration, ticketing, attendee communications, and on-site check-in. Its tools include registration forms, an agenda builder, speaker profiles, attendee login, an attendee app, and attendee email. Hosts can use it on the web, iOS, and Android. The free plan allows unlimited events and guests per event, with 500 invitations or newsletters per week and three calendar admins. Luma Plus costs $59 a month, billed annually, and includes 5,000 invitations and newsletters per week and five calendar admins. Annual-billed add-ons cost $50 a month for 10,000 weekly sends, $200 a month for 25,000, $400 a month for 50,000, $600 a month for 75,000, or $800 a month for 100,000. An Enterprise plan is available by contacting Luma, with no price listed. Luma does not offer custom domains. The maker is headquartered in San Francisco, California.