Facilio vs MaintainX
Facilio
facilio.com
MaintainX
getmaintainx.comSide by side
| Figure | Facilio | MaintainX |
|---|---|---|
| Price from | $833.33/mo | $20/mo |
| Free plan | — | Yes |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| macOS | — | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Plans published | 4 | 4 |
| Spec score · Work Order Management Software | 8.7 (#6) | 9.0 (#3) |
| Spec score · Building Maintenance Software | 8.7 (#3) | 9.0 (#1) |
| Spec score · Preventive Maintenance Software | 8.6 (#4) | 9.1 (#2) |
| Spec score · Facilities Management Software | 8.6 (#6) | 9.0 (#4) |
| Spec score · Church Facility Management Software | 8.6 (#5) | 9.0 (#2) |
| Spec score · Maintenance Management | 8.7 (#5) | 9.0 (#2) |
| Spec score · Equipment Maintenance Software | 8.7 (#6) | 9.1 (#3) |
| Company facts | LinkedIn lists Facilio as a privately held New York company founded in 2017 with 51–200 employees. | LinkedIn lists MaintainX as privately held, founded in 2018, headquartered in San Francisco and employing 501–1,000 people. |
| Founded | A Facilio newsroom page states the company was founded in 2017. | 2018 |
| Funding news | Facilio announced a $35 million Series B round led by Dragoneer on February 22, 2022, with Brookfield Growth, Accel India and Tiger Global participating. | MaintainX announced $150 million in Series D funding on July 9, 2025, bringing reported total funding to $254 million and valuation to $2.5 billion. |
| Integrations | Facilio advertises integrations with BAS/BMS vendors, BIM, sensors, BI tools, accounting, ERP, property, IT and collaboration systems including Honeywell, Siemens, Power BI, Tableau, Yardi, Xero, SAP, Salesforce, ServiceNow, Slack and WhatsApp. | Official integrations include Samsara, MachineMetrics, Oracle NetSuite, Microsoft Dynamics 365, SAP, Power BI, Infor, Google Forms and Slack. |
| Licence | Terms identify Facilio software, APIs and documentation as proprietary intellectual property licensed for limited subscription access; reverse engineering and modification are prohibited. | The service, mobile software, API and documentation are proprietary MaintainX materials licensed for internal customer use, so the product is not open source. |
| Praise: support | G2 reviewers repeatedly describe Facilio staff as attentive, quick to respond and willing to work through solutions collaboratively. | Gartner reviewers describe deployment as easy, the interface as stable and support as helpful; reviewers also praise the mobile app's speed. |
| Product | Facilio describes its IoT-led property operations platform as helping real estate owners and operators aggregate building data, optimize performance, and control portfolio operations. | MaintainX describes itself as a cloud-based computerized maintenance management system for web and mobile. |
| Rating on Capterra | 4.0 out of 5 from 25 reviews. | 4.8 out of 5 from 1,080 reviews |
| Rating on G2 | 4.4 out of 5 from 4 reviews. | 4.8 out of 5 from 1,565 reviews |
| Rating on GetApp | 4.0 out of 5 from 25 reviews. | 4.8 out of 5 from 1,079 reviews |
| Rating on Software Advice | 4.0 out of 5 from 25 reviews. | 4.8 out of 5 from 1,070 reviews |
| Security | Facilio says its services are hosted on AWS and describes HTTPS, industry-standard encryption for data in transit, application security testing, and production database backups every 24 hours with a seven-day backup maintained. | MaintainX says its platform and Montreal office earned ISO 27001:2022 certification. |
| Security controls | Facilio states that it hosts on AWS, encrypts HTTPS traffic, runs vulnerability testing, masks sensitive non-production data, backs up production databases every 24 hours for seven days and uses monitoring, hashed passwords and two-factor controls. | The pricing page says MaintainX supports SOC 2, ISO 27001, GDPR, SSO, MFA, and custom permissions and roles. |
| Self-hosting | The terms describe Facilio as subscription SaaS and do not state a self-hosted deployment option. | MaintainX is delivered as an online SaaS service and mobile applications; the terms grant access rights rather than a self-hosted deployment. |
Plans
Facilio
- Facilio starting price$10,000 a year
- EnterprisePriced on request
- EssentialPriced on request
- StandardPriced on request
MaintainX
- BasicFree
- Essential$20 a month
- Premium$65 a month
- EnterprisePriced on request
In their own words
Facilio
Facilio is an IoT-led property operations platform for real estate owners and operators. It brings building data together to help teams manage performance and portfolio operations. Its Connected CMMS covers work orders, preventive maintenance, asset and inventory management, inspections, and vendor management. Depending on the plan, teams can also use procurement workflows, tenant and stakeholder portals, compliance activities, and audit controls. Facilio says Atom AI can surface compliance risks, create reports from prompts, and dispatch work through chat while keeping a person involved. The platform connects ERP, building management systems, IoT sensors, and tenant apps using BACnet/IP, Modbus, and REST API. Listed integrations include Yardi, IBM TRIRIGA, IBM Maximo, Salesforce, ServiceNow, Okta, Slack, and Microsoft Teams. Native Android and iOS apps are available alongside responsive web and mobile design. Subscriptions have annual recurring fees and a separate one-time setup and implementation fee; they are typically quoted for a three-year contract, and integration fees may apply. Pricing is on request. Standard support and platform upgrades are included; Enterprise adds a dedicated customer success owner.
MaintainX
MaintainX is a cloud-based computerized maintenance management system for web and mobile, designed for industrial and frontline teams managing maintenance and assets. Teams can create, assign, monitor, and report on work orders and requests, schedule preventive maintenance, and trigger work orders when meter readings meet specified conditions. It also monitors equipment health and parts inventory, with alerts when stock runs low. Digital checklists can include procedure scoring and automated corrective actions.
MaintainX Assist helps users search asset manuals, create work tasks, troubleshoot issues, and share insights within the platform. Listed integrations include Power BI, Infor ERP, Google Forms, and Slack; Zapier connects with over 7,000 apps. Open REST API access is listed as a Premium feature. Basic is free and includes unlimited work orders and procedures, but limits work orders with attached procedures and active repeating work orders to two each. Essential costs $20 per user/month billed annually or $25 billed monthly. Requester accounts are free, and a free trial is listed.