Fiix vs MaintainX
Fiix
fiixsoftware.com
MaintainX
getmaintainx.comSide by side
| Figure | Fiix | MaintainX |
|---|---|---|
| Price from | $45/mo | $20/mo |
| Free plan | Yes | Yes |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | — |
| macOS | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Plans published | 6 | 4 |
| Spec score · Work Order Management Software | 9.3 (#1) | 9.0 (#3) |
| Spec score · Church Facility Management Software | 9.2 (#1) | 9.0 (#2) |
| Spec score · Facilities Management Software | 9.2 (#2) | 9.0 (#4) |
| Spec score · CMMS Software | 9.2 (#3) | 9.0 (#5) |
| API | The public API uses HTTPS POST requests with JSON payloads, HMAC-SHA256 signatures, API keys, CRUD operations, RPC calls, and multipart file uploads. | MaintainX offers a REST API with endpoint reference documentation; Premium pricing includes Open REST API access. |
| Asset management | Asset tools track equipment performance, hierarchy, history, costs, and maintenance activity. | Asset features include hierarchies, QR and barcode scanning, downtime tracking, status monitoring, meters and root-cause analysis. |
| Documentation and support | The Help Center includes getting-started, assets, maintenance, mobile, parts, purchasing, reporting, analytics, administration, and release-note categories, plus community and learning resources. | The Help Center includes setup, authentication, rate-limit, polling and webhook articles, while the company advertises support-center access, training and webinars. |
| Founded | 2008 | 2018 |
| Integrations | Fiix connects with ERP, BI, productivity, OT, MES, SCADA, PLC, HMI, sensor, and other systems through its Integration Hub and partner connectors. | Official integrations include Samsara, MachineMetrics, Oracle NetSuite, Microsoft Dynamics 365, SAP, Power BI, Infor, Google Forms and Slack. |
| Praise: support | Reviewers frequently praise Fiix customer support and implementation help, although some reviews report slow responses. | Gartner reviewers describe deployment as easy, the interface as stable and support as helpful; reviewers also praise the mobile app's speed. |
| Preventive maintenance | Preventive-maintenance scheduling supports recurring tasks, nested PMs, triggers, and pass/fail inspections depending on plan. | MaintainX supports automated preventive and predictive maintenance, including scheduled and condition-based work. |
| Rating on Apple App Store | 2.8 out of 5 from 18 ratings. | 4.9 out of 5 from 5.8K ratings |
| Rating on Capterra | 4.5 out of 5 from 628 reviews. | 4.8 out of 5 from 1,080 reviews |
| Rating on G2 | 4.6 out of 5 from 476 reviews. | 4.8 out of 5 from 1,565 reviews |
| Rating on Gartner Peer Insights | 4.7 out of 5 from 59 ratings. | 4.8 out of 5 from 449 ratings |
| Rating on GetApp | 4.5 out of 5 from 629 reviews. | 4.8 out of 5 from 1,079 reviews |
| Rating on Google Play | 3.2 out of 5 from 324 reviews. | 4.7 out of 5 from 5.65K reviews |
| Rating on Software Advice | 4.5 out of 5 from 628 reviews. | 4.8 out of 5 from 1,070 reviews |
Plans
Fiix
- FreeFree
- Basic$45 a month
- Professional$75 a month
- EnterprisePriced on request
- Fiix MAXPriced on request
- Lite License (Operator Access)Priced on request
MaintainX
- BasicFree
- Essential$20 a month
- Premium$65 a month
- EnterprisePriced on request
In their own words
Fiix
Fiix is a computerized maintenance management system for organizing maintenance operations. It brings asset details, machine availability, costs, maintenance schedules and history together, with QR-code access to asset information. Teams can submit, complete and update work orders, and prioritize planned or unplanned tasks. Preventive maintenance can run on dates, meter readings, events or alarms, with automated task lists and notifications. Technicians can use the mobile app offline to view work orders and instructions and update completed tasks. Customizable dashboards and scheduled reports cover work orders, inventory and KPIs. Fiix also offers an app exchange, two-way connectors and developer resources including an open API and SDK. The service is available on Android, iOS, web and API. Its free plan includes limited users and 25 active preventive-maintenance tasks. Basic costs $45 a month per user, and Professional costs $75 a month per user. Fiix states that processed data is protected with 256-bit TLS encryption and that it averages 99.5% uptime.
MaintainX
MaintainX is a cloud-based computerized maintenance management system for web and mobile, designed for industrial and frontline teams managing maintenance and assets. Teams can create, assign, monitor, and report on work orders and requests, schedule preventive maintenance, and trigger work orders when meter readings meet specified conditions. It also monitors equipment health and parts inventory, with alerts when stock runs low. Digital checklists can include procedure scoring and automated corrective actions.
MaintainX Assist helps users search asset manuals, create work tasks, troubleshoot issues, and share insights within the platform. Listed integrations include Power BI, Infor ERP, Google Forms, and Slack; Zapier connects with over 7,000 apps. Open REST API access is listed as a Premium feature. Basic is free and includes unlimited work orders and procedures, but limits work orders with attached procedures and active repeating work orders to two each. Essential costs $20 per user/month billed annually or $25 billed monthly. Requester accounts are free, and a free trial is listed.