Float vs Genesys Cloud Workforce Management
Float
float.comGenesys Cloud Workforce Management
genesys.comSide by side
| Figure | Float | Genesys Cloud Workforce Management |
|---|---|---|
| Price from | $7/mo | $155/mo |
| Free plan | — | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Plans published | 3 | 3 |
| Spec score · Capacity Planning Software | 8.3 (#7) | 7.9 (#17) |
| Founded | 2011 | 1990 |
| Integrations | The integrations page lists connections and workflows involving Aprimo, Asana, Basecamp, Claude via Float MCP beta, ClickUp, Google Calendar, HubSpot, Jira, and Karbon. | Genesys says its AppFoundry marketplace offers over 600 apps and integrations, including CRM integrations such as Salesforce, ServiceNow, Microsoft Dynamics and Zendesk. |
| Support | The pricing page lists 24/7 AI chat and Monday-to-Friday human support, with priority support on Enterprise. | Genesys provides a customer support portal to submit new tickets and track existing ones. |
Plans
Genesys Cloud Workforce Management
- Genesys Cloud CX 3$155 a month
- Genesys Cloud CX 4$240 a month
- Genesys Cloud CX 1 or CX 2 with WFM add-onPriced on request
In their own words
Float
Float is resource planning software that shows who is working on what, team availability, utilization, delivery, and project margins. Scheduling displays roles and experience for capacity planning, while project planning supports prices, budgets, roles, timeline baselines, and AI-assisted staffing. Reports cover capacity, utilization, actuals, margin, and budget burn. The API works with team data and project workflows, and listed integrations include Aprimo, Asana, Basecamp, Claude via Float MCP beta, ClickUp, Google Calendar, HubSpot, Jira, and Karbon. Calendar sync and recurring tasks are supported, with calendar listed as a task view. iOS and Android apps let staff check schedules, add time off, and log hours. Starter costs $7 a month per scheduled person and includes scheduling, capacity and time-off management, project scoping, API, and integrations access. Pro costs $12 a month per scheduled person and adds time tracking, AI people experience profiles, multi-currency rate cards, cost estimation, advanced reporting, SSO, and domain restrictions. A 30-day Pro trial requires no credit card.
Genesys Cloud Workforce Management
Genesys Cloud Workforce Management has no write-up on Specifiction yet; its figures are above.