Fluent Support vs HelpDesk
Fluent Support
fluentsupport.com
HelpDesk
helpdesk.comSide by side
| Figure | Fluent Support | HelpDesk |
|---|---|---|
| Price from | $8.58/mo | $19/mo |
| Free plan | — | — |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | — | Yes |
| macOS | — | Yes |
| API | Yes | Yes |
| Self-hosted | Yes | — |
| Plans published | 3 | 4 |
| Spec score · Help desk software | 7.6 (#65) | 9.1 (#8) |
| API access | Yes | Yes |
| Customer portal | Yes | Yes |
| Free plan | Yes | No |
| Integrations | The integrations page lists WooCommerce, FluentCRM, Slack, Telegram, Discord, and WhatsApp among its integrations. | Documented integrations include LiveChat, ChatBot and Facebook, while the site also lists Shopify, Salesforce, HubSpot, WordPress, Webflow, Slack, WooCommerce and Klaviyo. |
| Shared inbox | Yes | Yes |
| Ticket automation | Yes | Yes |
Plans
Fluent Support
- Single Site License$103 a year
- Agency License$199 a year
- 50 Sites License$319 a year
HelpDesk
- Essential$19 a month
- Growth$79 a month
- EnterprisePrice not published
- EnterprisePriced on request
In their own words
Fluent Support
Fluent Support has no write-up on Specifiction yet; its figures are above.