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Fluent Support

fluentsupport.com

From $8.58/mo WebAPISelf-hosted
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Spec score 7.6 #65 of 101 in Help desk software

Spec sheet

Product
Fluent Support is a customer support ticketing plugin for WordPress.Read 11 Oct 2026 · fluentsupport.com
Intended users
The pricing page describes the product as suited to small businesses and agencies.Read 11 Oct 2026 · fluentsupport.com
Free plan
YesRead 20 Sep 2026 · fluentsupport.com
Integrations
The integrations page lists WooCommerce, FluentCRM, Slack, Telegram, Discord, and WhatsApp among its integrations.Read 11 Oct 2026 · fluentsupport.com
Security
The feature list describes first-login email verification and email-delivered two-factor authentication for customer portal logins.Read 11 Oct 2026 · fluentsupport.com
AI account requirement
The maker says AI features require an OpenAI account with an active API license and that AI usage costs depend on OpenAI token pricing.Read 11 Oct 2026 · fluentsupport.com
AI features
AI tools can summarize tickets, analyze customer sentiment, and generate or fine-tune replies using OpenAI.Read 11 Oct 2026 · fluentsupport.com
API access
YesRead 20 Sep 2026 · fluentsupport.com
Customer portal
YesRead 20 Sep 2026 · fluentsupport.com
Developer tools
Fluent Support provides a REST API and webhooks for custom handlers and connections to third-party tools.Read 11 Oct 2026 · fluentsupport.com
Free edition
The maker offers a free version, and says unlimited agents are available even in the free version.Read 11 Oct 2026 · fluentsupport.com
Hosting and data
The maker describes Fluent Support as self-hosted and says the client controls user data on their own servers.Read 11 Oct 2026 · fluentsupport.com
Shared inbox
YesRead 20 Sep 2026 · fluentsupport.com
Team features
The product includes separate inboxes, custom fields, workflows, saved replies, and agent groups.Read 11 Oct 2026 · fluentsupport.com
Ticket automation
YesRead 20 Sep 2026 · fluentsupport.com
Ticket channels
Customers can submit tickets through the support portal or email.Read 11 Oct 2026 · fluentsupport.com
Ticket management
Agents can filter and search tickets, set priorities, merge tickets, and use internal notes and saved replies.Read 11 Oct 2026 · fluentsupport.com

Plans and prices

Single Site License $103 a year Billed annually; page shows ~~$129~~ and $103/yr, with a flat 20% off the first-year license. 1-domain license · 10-business-email piping · Unlimited email parsing · 1-year plugin update · 1-year priority support Read 11 Oct 2026 · fluentsupport.com
Agency License $199 a year Billed annually; page shows ~~$249~~ and $199/yr, with a flat 20% off the first-year license. 5-domain license · 50-business-email piping · Unlimited email parsing · 1-year plugin update · 1-year priority support Read 11 Oct 2026 · fluentsupport.com
50 Sites License $319 a year Billed annually; page shows ~~$399~~ and $319/yr, with a flat 20% off the first-year license. 50-domain license · 500-business email piping · Unlimited email parsing · 1-year plugin update · 1-year priority support Read 11 Oct 2026 · fluentsupport.com

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