Fluid Topics vs MadCap Flare
Fluid Topics
fluidtopics.com
MadCap Flare
madcapsoftware.comSide by side
| Figure | Fluid Topics | MadCap Flare |
|---|---|---|
| Price from | — | $262.50/mo |
| Free plan | — | — |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | — | Yes |
| API | Yes | — |
| Plans published | 0 | 8 |
| Spec score · Help Authoring Tools | 7.6 (#15) | 8.0 (#9) |
| Spec score · Knowledge base software | 7.7 (#95) | 8.1 (#67) |
| Spec score · Technical Documentation Software | 7.5 (#27) | 8.0 (#19) |
| Analytics | Its content analytics suite provides visibility intended to support data-driven content decisions and demonstrate product knowledge ROI. | Flare Online analytics can track topic views, searches with no results, and user behavior. |
| Custom domain | Yes | Yes |
| Founded | 1999 | 2005 |
| Headquarters | Lyon, France | Denver, Colorado, USA |
| Integrations | Listed connectors include Adobe FrameMaker, MadCap Flare, Paligo, Microsoft Word, Confluence, Jira, Salesforce, and formats such as OpenAPI, Markdown, JSON, and YAML. | The product page says Flare can publish directly to Salesforce, Zendesk, and ServiceNow, and the pricing page lists ChatGPT integration for Flare Online authoring. |
| Security certification | Fluid Topics states that Antidot has achieved ISO 27001:2022 certification for Fluid Topics. | MadCap’s About page displays a SOC 2 Type II Certified designation. |
Plans
MadCap Flare
- Starter — Flare Desktop Only$3,150 a year
- Flare Online — IndividualPrice not published
- Flare Online — TeamPrice not published
- Flare Online — BusinessPrice not published
- Starter — Flare Desktop Only$3,150 a year
- Flare Online - BusinessPriced on request
- Flare Online - IndividualPriced on request
- Flare Online - TeamPriced on request
In their own words
Fluid Topics
Fluid Topics is a paid product knowledge platform from a company founded in 1999 and headquartered in Lyon, France. It gathers content from many sources into a repository, then delivers it through documentation portals, community channels, chatbots, AI agents and embedded help. Search combines keyword and semantic methods, uses user context for personalization and indexes material in real time. Organizations can provide a customizable mobile and desktop portal with access controls and offline mode. Portal Designer supports portal customization without technical skills. The platform provides generative-AI and retrieval-augmented-generation infrastructure, including a knowledge layer and MCP server. It supports more than 100 sources and formats, with APIs for custom integrations and workflow automation. Fluid Topics states a 99.9+% uptime SLA, ISO 27001:2022 certification, AES-256 encryption and TLS. Customers can choose their preferred large language model. Pricing is on request.
MadCap Flare
MadCap Flare is an authoring and publishing platform for technical documentation, online help, knowledge bases, policies, training materials, and API documentation. Topic-based authoring and single-sourcing let teams reuse material across versions and output formats. Flare can publish responsive HTML5, print, PowerPoint, PDF, Word, SCORM, and other formats; it also imports content from Word, Excel, Confluence, FrameMaker, RoboHelp, and DITA. Flare Online adds browser-based review for subject matter experts and non-Flare users, concurrent authoring, and real-time collaboration. Publishing can connect directly to Salesforce, Zendesk, and ServiceNow. Flare supports Unicode, double-byte, Cyrillic, and right-to-left languages, while Flare Online analytics can track topic views, searches without results, and user behavior. The Starter desktop plan costs $3,150 a year, billed at $3,150 per author per year. A free 30-day trial is available without a credit card. Flare Desktop requires Microsoft Windows; Flare Online offers browser-based authoring and review.